Ratings based on 396 Verified Reviews

2.2 out of 5
26% of guests recommend
2.4 Room cleanliness
2.6 Service & staff
2.3 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

A dump

Posted 12-Sep-2017
Room smelled. Horrible condition. Nice staff, but nothing special.
Comment from Hotel Management
19-Sep-2017 by Manager, Hotel Management
We aprpeciate your time to complete your feedback of our hotel. Whilst this is not the feedback we strive for, please know that your review will not go unnoticed. Your feedback will be shared with our housekeeping department for reference and immediate attention.
2 out of 5
by A verified traveller from pa.

poor conditions

Posted 04-Sep-2017
Pros: nothing, should be closed for makeover.everything
Cons: everything
Location: o
walls wer.e cracked falling plaster roach present noisy. we only stayed because of late arrival due to traveling.
Comment from Hotel Management
07-Sep-2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveller from Fredericksburg Virginia

Horrible to stay

Posted 23-Aug-2017
Dirty bathrooms missing tiles gaps in the wall water pressure horrible had to change rooms because front door locks would not work Front desk personnel have no idea how to take care of my reservations with Expedia television didn't work fell off the wall wires hanging
Comment from Hotel Management
29-Aug-2017 by Manager, Hotel Management
I truly regret knowing that you were disappointed with the condition of the bathroom, water pressure and the oversight on the door lock. Your feedback will be called to the attention of concerned department for corrective measure. I hope we could have the opportunity to make up for the setback.
2 out of 5
by A verified traveller from VA

Disappointing

Posted 03-Jul-2017
Pros: The water was hot.
Cons: The entire hotel could use an entire makeover, from the outside appearance of the facility to the inside of the rooms.
Location: The location was nearby several restaurants and shopping centers.
I have nothing against the Motel 6 Franchise because I have stayed at several Motel 6 in my lifetime, and I was not expecting a 5 star hotel. However, that Motel 6 considerably gives the Motel 6 franchise a ban name. The facility in general was very trashy. The staff was nice and pleasant, but seem lost for words when asked a question about a room or receiving a complain about something not working. There were roaches in the room, and all of the blankets on the bed had cigarette holes in them for a non-smoking room. The t.v. was constantly messing up and the remote partially worked.
Comment from Hotel Management
28-Jul-2017 by Manager, Hotel Management
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We assure you that this issue will be investigated and addressed promptly to point out the areas where we can improve upon the guest experience. We hope to see you again someday and to transform your opinion of our hotel and service.
3 out of 5
by Not Provided

Posted 20-Jun-2017 on Hotels
Comment from Hotel Management
25-Jun-2017 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for letting us know your impression of our services and amenities. We strive to give you a wonderful experience. We apologize for not being able to meet your expectations but we will do our best to ensure that your next stay with us will be an exceptional experience.
4 out of 5
by Not Provided

Posted 17-Jun-2017 on Hotels
Comment from Hotel Management
25-Jun-2017 by Guest Relations Manager, Hotel Management
Dear Guest, We appreciate your high rating of our hotel. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
1 out of 5
by A verified traveller from Ridgely, MD

It was in the slums.

Posted 16-Jun-2017
Black mold on tub. Rust on refrigerator. Paint peeling off wall. Chair cushion filthy. Lamp shades were broken. Floor jousts were weak. Overall the room was unclean. Bed was like a rock.
Comment from Hotel Management
19-Jun-2017 by Brand Experience Team, Hotel Management
Dear Janice, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
1 out of 5
by Tracy

Do not stay hete

Posted 10-Jun-2017 on Hotels
This hotel was disgusting. Dirty rooms, run down, blood on counter and in sink. Tried 2 different rooms and both were nasty
Comment from Hotel Management
25-Jun-2017 by Guest Relations Manager, Hotel Management
Hello Tracy, Thank you for taking the time to share your experience and to bring these matters to our attention. We are sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. We hope you'll return to give us a chance to impress you with a five star experience.
3 out of 5
by daryl

Posted 10-Jun-2017 on Hotels
Comment from Hotel Management
25-Jun-2017 by Guest Relations Manager, Hotel Management
Hello Daryl, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.
1 out of 5
by Mutaz

Posted 08-Jun-2017 on Hotels
It's really horrible place! lots of big dirty black spots on the walls, cracked furniture, broken bed. Just stay away
Comment from Hotel Management
25-Jun-2017 by Guest Relations Manager, Hotel Management
Hello Mutaz, Thank you for your review. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned, regarding the upkeep of our accommodations and facilities are being addressed.