Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveller

Large room with comfortable beds

Posted 06-Jul-2015
Pros: Seize of the room and the friendliness of the staff
Cons: It could do with some renovations.
Location: The hotel was easy to find with a super market close by. Also enough restaurants in the nearby area and the beach across the road.
The room was large and clean. It is not a very modern hotel but comfortable. We found a wet towel from the former customers on the back of the bathroom door. Staff must not have noticed it was there. The basin in the bathroom was cracked, but overall we enjoyed our stay and the staff was very friendly and helpful.
3 out of 5
by A verified traveller

Posted 01-Jul-2015
Pros: Bedroom was big and beds were good
Cons: Insulation between bedrooms
The bedrooms are very clean, well maintained and the lady at reception is very helpful. Value for money is OK. However, the bedroom insulation is very poor and the plumbing very noisy, especially when next door is having a shower or a bath. In addition we were woken up at 4.30am by our neighbour alarm clock and his morning yawning and matinal ritual. Not pleasant!
4 out of 5
for Business Travellers
by Horst from Brisbane

Trip Breaker

Posted 10-May-2015 on Hotels
Excellent location,walking distance to shops & RSL, great for early morning walks along foreshore.
4 out of 5
for Everyone
by A verified traveller from bargara

perfect position

Posted 09-May-2015 on Wotif
Pros: close to beach
Cons: wish we could check in earlier than 2pm
Location: motel is very handy to beach, shops and events happening at sea front oval.
staff were very friendly and helpful. room was very clean and comfortable.
5 out of 5
for Everyone
by A verified traveller

Posted 26-Apr-2015 on Wotif
Terrific staff! Friendly, helpful, kind. Food very good and portions on the generous side.
1 out of 5
by A verified traveller from Gold Coast

Not good at all.

Posted 19-Apr-2015 on Wotif
UNDER NEW MANAGEMENT They have alot to fix. 1. Toilet stopped flushing during the night. 2. Spa bath jets and outlet were dirty. When I told reception they thought the spa bath wasn't working at all and surprised it was working. 3. No teaspoons to make tea or coffee. 4. Wine glasses were dirty. 5. Bench tops were dirty. 6. Spa bath had hair in it. 7. Cold shower in the morning. Once repairs are done and cleaners pick up their game it would be a comfortable place to stay.
4 out of 5
for Families
by Robert

This traveller left a rating score only Posted 18-Apr-2015 on Hotels
4 out of 5
for Families
by Errin from Brisbane

Neat and Tidy in a great location...

Posted 06-Apr-2015 on Hotels
Quick visit to the area with the family. Hotel is very conveniently located, clean, tidy and comfortable. Will stay again next time we're in Hervey Bay.
5 out of 5
for Business Travellers
by Peter from Robina

Best Western Ambassador - Hervey Bay

Posted 14-Mar-2015 on Hotels
Great motel in a convenient location in Hervey Bay. Best room layout I've seen in a long time, heaps of room inside the unit and the bathroom well positioned around the corner from the main lounge/bedroom area. Plenty of off-street parking right in front of the unit.
5 out of 5
by Rodney from Australia - QLD - Regional QLD

Posted 28-Jan-2015 on Wotif
Pros: Close to Club, shopping centres, food outlets
Cons: Shower in bathroom very narrow
Location: Perfect
Facilities: Nice ; Value: Economical; Service: Outstanding; Cleanliness: Immaculate;