Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Brisbane

Wonderful location and very spacious

Posted 16-Sep-2016
Pros: Big rooms, loads of space , full facilities and balcony with a view. Close to every thing we wanted. Reasonably priced too. Very friendly hosts
Cons: I'd like a bigger shower rose if possible
Location: Walk to Whale watching , sightseeing, restaurants . Not far to shops for Coles or Woolies . Lovely pool and spa to use . Perfect place to stay !
Wonderful room , loads of room with a view . Everything you could want - king size bed in seperate room , large bathroom, huge lounge room with full kitchen . Washing machine and dryer and undercover lock up garage. Walk to the Mariner where you can go whale watching and cruises . Excellent air conditioning that actual kept us cool and worked!!! Supermarket near by and walk to restaurants as well. Big pool and spa to enjoy. Balcony with table and chairs to enjoy a glass of wine as the sun goes down. Host Robyn was wonderful - very helpful and informative and couldn't have been better , so many thanks to you Robyn ! Thank you for the room upgrade and lovely service. We'll be back soon .
Comment from Hotel Management
20-Sep-2016 by Regina, Hotel Management
Wow - what a great review - thanks so much Julie. An absolute pleasure to welcome you to Akama and to assist you. Look forward to having you back in the future. Kindest regards, Robyn
5out of 5
by CHI MING from Hong Kong

Unforgettable Harvey Bay Visit

Posted 15-Aug-2016 on Hotels
For our normal travelling, we have very limited interaction with the hotel staff, mainly just check in and check out. However, I have to say thank to the Akama Resort staff ( sorry I didn't get the name ), I think our visit to Harvey bay will be ruined if it weren't for these great help. We were so busy that we couldn't pre book our activities ( Whale watching and Lady Elliot Island ), I couldn't believe when the hotel staff help me book both the minute we arrived the hotel ( whale watching may be easy but Lady Elliot island booking less than 1 day in advance..), staff even help check the wind condition and advice us to go whale watching in the morning because they worry the wind may pick up in the afternoon ( we have small children), now that is service. Needless to say, Lady Elliot island's visit is wonderful and a memory of lifetime, and it's a " Whale soup " ( learn from the local ) out on our whale watching tour. We are definitely coming back to this place.
Comment from Hotel Management
17-Aug-2016 by General Manager, Hotel Management
Hello Chi Ming - what a great review. Thank you. It was an absolute pleasure to assist you - we were so pleased to be able to send you off on your flight to Lady Elliot Island - an amazing adventure. Whale Watching is a memorable experience and we hope you have the chance to visit Hervey Bay again one day. We hope you enjoyed the rest of your stay in Australia. Kind regards, Robyn & Regina
5out of 5
by A verified traveller from Kiama NSW Australia

Nice hotel close to Marina

Posted 15-Aug-2016 on Wotif
Pros: Whole facility could not be faulted
Cons: No
Location: Within walking distance to Whalewatch cruises, weekend we were there Blessing of fleet, fireworks display Saturday evening seafood festival on Sunday.
Excellent close to Marina and Boat Club , excellent restaurants close by
Comment from Hotel Management
16-Aug-2016 by Regina, Hotel Management
Hi Bob & Maureen, Thanks for the lovely review. You picked the perfect weekend to visit - so pleased you had the opportunity to attend the festival and see the blessing of the whale watching fleet. Hope you get the chance to visit us again in the future. Kindest regards, Robyn & Regina
5out of 5
by Judy from Houston

Great experience @ Akama Resort

Posted 14-Aug-2016 on Hotels
Robyn and Reggie are super friendly & helpful, even after hours. They have great advice re: day trips & excursions. Had the best day whale watching, going to Fraser Island on the Hummer tour & the day trip to Lady Elliott Island. Very memorable trip due to the efforts of Robyn & Reggie. Great place to rest your head, quiet & close to airport & across the street from the marina.
Comment from Hotel Management
17-Aug-2016 by General Manager, Hotel Management
Hi Judy - thanks for the very kind review. It was a pleasure to welcome you to Akama and to assist you with all your tour options. You managed to visit both Fraser Island and Lady Elliot Island during your stay - beautiful snorkeling opportunities on one trip and a real adventure on the other. We know your two trips out with the Humpback Whales was a real highlight of your visit and we were thrilled that you had such a great time. Hope you enjoyed the remainder of your stay 'Downunder'. Kindest regards, Robyn & Regina
4out of 5
by A verified traveller

Posted 08-Aug-2016 on Hotels
スタッフは全員とても親切で、快適な日々を過ごせました。特にロビンさんはとても親切で、心の暖かい人柄でした。
Comment from Hotel Management
11-Aug-2016 by General Manager, Hotel Management
非常に親切なレビューありがとうございました。アカマリゾートにあなたの両方を歓迎する喜びでした。私たちは、あなたがオーストラリアでの滞在の残りの部分を楽しんだことを望みます。 敬具、ロビン&レジーナ
5out of 5
by A verified traveller from Penrith NSW

Four night stay at Hervey Bay

Posted 04-Aug-2016
The Akama resort was an awesome pick for our stay! It was winter so didn't try the pool but the staff were very inviting and helpful. A very short walk to the marina and Boat Club. Our room was on the north side so the sun in the balcony was beautiful for sitting with a beer and nibbles. I highly recommend the Akama resort to everyone be it couples or families!!
Comment from Hotel Management
by Regina, Hotel Management
Thanks for the review Michael - it was a pleasure to welcome you both to Akama. You managed to pack in some activities while you were here - hope the back is recovering. Would be great to have you visit us again in the future. Regards, Robyn & Regina
4out of 5
by A verified traveller

Posted 29-Jul-2016 on Hotels
Comment from Hotel Management
05-Aug-2016 by General Manager, Hotel Management
Thanks for the review - much appreciated. Regards, Robyn & Regina
5out of 5
by A verified traveller

Posted 28-Jul-2016 on Hotels
Comment from Hotel Management
29-Jul-2016 by Regina, Hotel Management
Thank you for the review - much appreciated. Kind regards, Robyn & Regina
5out of 5
by A verified traveller from wollongong

Robyn was extremely welcoming and made is feel at

Posted 27-Jul-2016
Good sized swimming pool. We liked location of Akama as a quiet area of the Bay and handy for the walks and jetty. Bus stop very close by.
Comment from Hotel Management
by Regina, Hotel Management
Hi Jack - thanks for the nice review. It was our pleasure to be able to assist you. Hope you can make it back to Akama Resort for another visit in the future. Regards, Robyn & Regina
5out of 5
by A verified traveller from Brisbane

Beautiful Motel close to boat harbour.

Posted 09-Jul-2016 on Wotif
Pros: Felt like a home away from home.
Location: Boat harbour, bike hire direct to the door, pier, beaches, shops, boat harbour bistro, onsite bookings for activities.
Robyn, Reggie & team provide a high level of customer service.
Comment from Hotel Management
13-Jul-2016 by Regina, Hotel Management
Wow - thanks for the great review Leanne. Always a pleasure to welcome such lovely guests to Akama and to see them enjoying our facilities and the region. We hope you have the chance to stay with us again in the future. Regards, Robyn & Regina