Rooms are enormous & fitted out to a high quality. the design style is modern, fresh & thoughtful. We had a very comfortable stay here & were really surprised by the high quality of the good in the restaurant!
Our only disappointment was the slowwwwww service from staff at the hotel. It took 3 hours to eat a three course meal in Capricious restaurant. We sat down at 7.00pm, starters arrived at 8.00pm & main course just after 9.10pm! Whilst the staff were all very pleasant - there was absolutely no pace to the place. When we checked out at 10.30am - only one girl was on reception - with a queue of guests waiting to check out... Many staff walked passed & failed to help her. An employee walked past the queue into the office behind reception & only when asked by us to help with check out - did she then come to the reception desk.
The hotel itself is fabulous - as was the food -but there was no one visibly in charge anywhere & staff were not focused on speedy service!
Traveller from Bath UK
Capri by Fraser Frankfurt is one of the more exciting hotel concept in the city featuring 153 rooms along with all day dining …More
The hotel was nice close to the metro station, very clean and comfy. Rooms a bit too small we barely had space for our bags.. Would definitely recomend it to anyone who isnt intending to stay all day long in the hotel..
Perfect staff and manager. The hotel was further from central Farnkfurt than we wanted but it didn't matter as the hotel provided a free coach to the fair each morning and it is close to a tram station which also goes to the Messe. The hotel is modern, clean, quiet and very comfortable.
The pros of the hotel were - the Plaza is just opposite (which seems to be open until 11pm each night), very central (about 10 mins walk from the train station and about 15 mins walk from the river), comfortable bed, nice bathroom (heated towel rail), and quiet from the road noises.
The cons of the hotel were - the check in process was not good, we did get some noises above, we did not have any dressing gowns
The hotel was nice enough. We are a couple and my daughter - when we checked in we were given rooms on different floors. They then changed this and my daughter was given a faulty room which they did change but without coffee or dressing gowns. Our room also did not have any dressing gowns. We asked the staff member where to eat and he said there was an Italian restaurant across the road. He did not tell us that also across the road was a Plaza with lots of food shops. They were little things - would still recommend the hotel.
We did not use room service or the dining room so cannot comment.
Conveniently located to showgrounds for exhibition visitors. Nice rooms and facilities, very helpful and friendly staff. Well situated to transport links and other venues for evening entertainment and dining. Is a bit costly however.
Hands down the best thing about this hotel is the bar! great night out, friendly staff, great atmosphere and we'll be back for that alone. Checking in we weren't told where the restaurants were, how to get to the convention centre via the hotel or even how to work the lifts! (cue almost tears of frustration before someone saw us struggling and helped!) Room was quite nice and comfortable (though two single beds pushed together is not a double!) very big and well stocked mini bar. Housekeeping start knocking on doors at 8am so make sure to leave your do not disturb sign on the door.
Very nice, small hotel with a very friendly staff. Only a few rooms, but they are kept very well and are very spacious. Many restaurants nearby. Breakfast is not expensive and is very good with a small patio outside.
The third-largest trade fair facility in the world, Frankfurt's Messe has has nine exhibition halls, a central logistics centre, and an attached convention centre. It has a total area of 578,000 square metres (6,221,540 sq. ft.). The Frankfurt Book Fair, the world's largest trade fair for books, makes its home here every October.
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