3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Frankfurt Marriott Hotel

Frankfurt Marriott Hotel
Hamburger Allee 2, Frankfurt, HE

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 709 reviews" "
Rating 8 - Good. 212 out of 709 reviews" "
Rating 6 - Okay. 56 out of 709 reviews" "
Rating 4 - Poor. 22 out of 709 reviews" "
Rating 2 - Terrible. 22 out of 709 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Stayed 3 nights in Feb 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My visit was very short, less than 24hrs, but for the time I was there, I was very pleased and would definitely recommend/stay there agian. We were able to check in early (not always possible, but this really eased our day), we could walk to the Messe for our conference, taxis were readily available outside, and we went to a great restaurant that was walking distance from the hotel. Rooms were very clean and I had a great view of the city.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 7am, after an overnight flight — roughly 9 hours before checkin — and desperate for a nap. I expected extensive negotiation for an early checkin, but they immediately offered it, no problem.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lavon Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Brenda

Stayed 1 night in Jun 2023

10/10 Excellent

Antonio

Stayed 9 nights in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Judith

Stayed 1 night in Sep 2023

8/10 Good

morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights
Very busy hotel. Staff was friendly and professional. The sports bar/restaurant had good food. Breakfast buffet was big with lots of choices. Room had a nice view. Small park across the street was nice to take a walk through.
Stayed 2 nights in Sep 2023

2/10 Terrible

Dipak

Travelled with group
Disliked: Staff & service
The managers are unsupported of any difficulty
Stayed 2 nights in Sep 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large hotel. Felt safe and clean after a long day of traveling, great staff and a fairly convenient location. Definitely recommend for a stay in Frankfurt!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

julie

Disliked: Property conditions & facilities
It was a standard Marriot Highrise. We didn’t read small print on extra fees so on this part it was our error - hotel bathroom there was mold in shower,tea kettle needed cleaning. And while they offer water in the reception area the coffee is ONLY airline staff - this was made pretty clear as my spouse did not see sign indicating - we were disappointed so much we left one day prior to our departure knowing we would not be refunded that night stay. It was a lengthy walk to many of the site seeing (Old Town) area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2023

8/10 Good

karen, white plains

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for few hours of the night it was reasonably quiet
Stayed 1 night in May 2023

2/10 Terrible

Vicki

Stayed 3 nights in Feb 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked: Close walking access to the Messe exhibition halls and good dining. High rise bedrooms. Didn't like: Old fashioned room with malfunctioning aircon and tired bathroom with shower over bath not bath tray. No drench head on shower - bathrom felt 3 star at best. Room service delivered in paper bags and foil trays luke warm - almost 2 star!
Stayed 1 night in Feb 2023

10/10 Excellent

Steve

10/10 Excellent

Andrew, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- has everything you need for the stay . Marriott never disappoints
Stayed 1 night in Oct 2022

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a really fantastic hotel to stay in if you need to be at the messe.
Stayed 1 night in Oct 2022

10/10 Excellent

Oliver

Stayed 5 nights in Sep 2022

8/10 Good

Edison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Johan

Stayed 3 nights in Jul 2022

2/10 Terrible

danielle, Marlborough

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Property is nice. Room Wasnt as clean as it should have been. Found someone elses clothes in closet. Carpet in room felt dirty. If that carpet was removed with wood floor like the rest room Would be much better. Air condition in room did not work well. Woke up sweaty in middle of night. Room Was spacious just ac and room cleaned a little better
Stayed 1 night in Jul 2022

10/10 Excellent

Carlos de

Stayed 3 nights in Jul 2022

10/10 Excellent

Goran

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Jul 2022

10/10 Excellent

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Family WE
Checking in and out was a disaster. Before we could get our two rooms we had to wait, change and return to the reception several times. Keys did not work, kids beds were not made, water bottle of previous client in the room fridge…the rest of the stay was flawless.
Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very nice room
Stayed 1 night in Jul 2022

10/10 Excellent

Marlon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean, and comfortable. I am very satisfied.
Stayed 1 night in Jul 2022

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Vittorio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

GUILLAUME, ALISO VIEJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Kiran

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very hot rooms where they were unable to turn heating off or air conditioning on. Resulted in very poor sleep. Only solution offered was “open the window” which made it too noisy to sleep. Property refused to make any sort of gesture for the inconvenience as booked through 3rd party ie Expedia. Good breakfast and staff in the restaurant very nice.
Stayed 2 nights in Apr 2022

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant. I was disappointed with the lunch menu and lack of space/tables. In fact while my wife and I was eating several people either turned away or left on their own account.
Stayed 1 night in Apr 2022

10/10 Excellent

Youngdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
Lovely view from my Window
Stayed 1 night in Jul 2021

10/10 Excellent

Kifle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with friendly hospitality
The hotel front desk staff were excellent and customer friendly with smile and efficiency. The room was very clean all things in order. The food area was full of choices and their hospitality was friendly with warm hospitality. I highly recommend the hotel for all.
Stayed 3 nights in Nov 2021

8/10 Good

Manfred, new York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service.
Stayed 2 nights in Nov 2021

2/10 Terrible

Adel

Travelled with family
Disliked: Staff & service, room comfort
Stayed 9 nights in Oct 2021

6/10 Okay

Babu

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2021

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great breakfast. Staff are polite. If you are a sensitive sleeper, ensure that your room is well away from the elevators, as they make a lot of noise.
Stayed 2 nights in Nov 2021

8/10 Good

GUILLAUME, ALISO VIEJO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with wide rooms. Breakfast is nice with a lot of choices. The hotel is well located.
Stayed 1 night in Nov 2021