Excellent customer service, clean rooms would stay here again!!
Book online or call:020 3564 4853
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This hotel features an outdoor pool, a rooftop terrace and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and laundry facilities. All 17 rooms boast private pools, and offer free WiFi and balconies or patios. Free wired Internet and pillowtop beds are standard, as are TVs with satellite channels.
The rooms were fine, but the hotel looks as though it is struggling to survive. One of the two rooms we booked had only luke warm water at best in the shower. The towels and linen were clean but threadbare. There were no breakfast facilities onsite. When we asked about the "included" breakfast, we were told that there was a restaurant down the road where we could have breakfast. It was over a mile away. We had to drive into Tulum for our meal in the evening.
Cons: Hot water upstairs.
Location: Tulum and Coba are both well worth visiting.