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Reviews of The Old Quay House Hotel

4 out of 5
The Old Quay House Hotel
28 Fore Street, Fowey, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 127 reviews" "
Rating 8 - Good. 29 out of 127 reviews" "
Rating 6 - Okay. 6 out of 127 reviews" "
Rating 4 - Poor. 4 out of 127 reviews" "
Rating 2 - Terrible. 0 out of 127 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend getaway
A lovely one night stay in this boutique hotel in the centre of Fowey. All staff were really friendly, welcoming and hospitable. The hotel had a lovely feel, was clean and comfortable with lovely touches in the rooms to welcome guests and wonderful smelling essential oil toiletries A lovely wide choice of breakfast options too, set in the dining room overlooking the water. Great overall stay for one night although longer would have been lovely. Thankyou
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Christmas
Wonderful views across the bay. Lovely touches from all at the old quay hotel to make our stay so memorable. A most lovely Christmas experience.Thank you and a happy new year to all the staff xx
Stayed 3 nights in Dec 2023

6/10 Okay

Karen

Stayed 1 night in Dec 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room and restaurant with perfect views of Polruan and Fowey. Breakfast choice was generous and delicious with a truly friendly service. Room was of a good size, clean and comfortable. Nothing more to add other than the hotel offered a great place for a short out of season break.
Stayed 2 nights in Nov 2023

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and close to everything.
Stayed 2 nights in Oct 2023

6/10 Okay

David

Travelled with partner
We stayed in a room on the front of the hotel. Sadly the noise from the street woke us at six am and just didn’t stop. One other thing: the coffee was dreadful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Dr Fred

Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fowey stay
Lovely hotel on the side of the estuary, rooms great and food excellent. Staff very friendly and professional. Parking a bit of a hassle but that’s the same everywhere in Fowey. Our room to the front was a bit noisy at closing time but then quiet. Would recommend.
Stayed 1 night in Jun 2023

8/10 Good

Madlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
No elevator option, difficult stairs for seniors
Stayed 3 nights in Jun 2023

10/10 Excellent

Justin

Stayed 2 nights in May 2023

10/10 Excellent

Michail

Stayed 1 night in May 2023

8/10 Good

Barbara

Travelled with group
Liked: Staff & service, property conditions & facilities
Parking is a big issue. The lot for cars was perhaps a mile away. They need a staff member to park the cars for their guests. Also, there is no lift and the stairs are steep. It would be very helpful for a member of staff to carry suitcases to the rooms. Other than that we found the hotel convenient to shops and restaurants. The breakfasts were good and the staff friendly.
Stayed 3 nights in Apr 2023

6/10 Okay

Raymond J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Ann

Stayed 5 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fowey
Great location, lovely hotel. Unfortunately one of the blinds in our room was broken and could not be pulled up, reception informed us of this when we checked in. Room was also very very warm, the fan provided did not solve the issue. All the staff were very friendly and professional. Quite pricey for what was provided but as it is in the centre of Fowey you are paying for the location. The breakfast was absolutely superb, best I've had in a very long time home or abroad.
Stayed 3 nights in Jul 2022

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good hotel, lovely location, however very few staff, and service was affected due to this, but a great hotel, but a very small choice on the dinner menu.
Stayed 2 nights in Jun 2022

8/10 Good

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall situation right in the middle of Fowey was definitely a draw. The common areas were modern and attractive and the terrace overlooking the harbour was perhaps the most attractive feature. What I didn't like was the small size of the rooms and the exorbitant price relative to the overall experience.
Stayed 6 nights in May 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Lovely welcome Lovely hotel 🏨
Stayed 1 night in May 2022

4/10 Poor

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
Difficult to find and need to enter address rather than postcode into satnav. Reception closes at 6pm and breakfast doesn’t start until 8:30, so we missed both of these as we were there on business. Expensive limited table d’hote menu for the evening. Parking is half a mile away, not a pleasant walk with luggage when raining!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely Christmas!
A warm and welcoming hotel. Excellent food , we highly recommend the breakfast and outstanding orange juice. Thank you for making our Christmas break such a pleasure with delicious lunch provided while we enjoyed the excellent view from the restaurant. Free parking arrangements also appreciated.
Stayed 4 nights in Dec 2021

10/10 Excellent

Stephen, Portola Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Fowey so no need for a car. Parking is quite a way away, so you will need to drop off bags and then park. The room we had was very comfortable with views across the Fowey river. Restaurant was very good. Breakfast was excellent.
Stayed 3 nights in Nov 2021

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service
Lovely hotel with amazing views over the river
Stayed 4 nights in Nov 2021

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, fabulous riverside views
Enjoyable 5 day stay, excellent central location. Best part is the riverside view from the terrace and from the dining room. Breakfast and dinner was excellent. Room was stylish but small and very hot, despite having the benefit of an overhead fan. Service was good, people helpful.
Stayed 5 nights in Jun 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a privileged location
Fantastic location, staff, room, food in the restaurant. Had a great time and will definitely return. The staff were extremely helpful and welcoming. Thank you.
Room with a view
Crab starter
Stayed 3 nights in Jun 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well worth a stay
Lovely hotel, clean, tidy and great location.. Helpful staff. Beautiful room with superb views. Will definitely be going back.
Stayed 4 nights in Dec 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Very Good
Service and food were excellent. Particularly the Reception staff. The room was well presented and clean. The only negative is that I've never been charged a service charge in a hotel resturant before, when staying there.
Stayed 1 night in Dec 2020

10/10 Excellent

Rob, Derby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well presented - rooms light and airy, staff very helpful and food excellent
Stayed 4 nights in Oct 2020
Response from Hotel Manager on 2 Dec 2020
Dear Rob, Thank you for leaving a lovely review. Very happy to hear you enjoyed multiple aspects of your stay with us. Hope to welcome you back to the Hotel on the near future. Many thanks, Amarni Willetts

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location. ❤️
Stunning location in a wonderful little cornish village. Never been to Fowey before but will certainly come again. Room a little on the small side given it was £356 for a night but the service was excellent as was the food and wine. You really can't go too far wrong.
Stayed 1 night in Oct 2020
Response from Hotel Manager on 2 Dec 2020
Dear JM, Thank you very much for a lovely review. We are very happy to read you enjoyed your stay with us and hope to welcome you back to the Hotel very soon. Many thanks, Amarni Willetts

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from Hotel Manager on 2 Dec 2020
Thank you for your lovely review. We are glad you liked your stay. Many thanks, Amarni Willetts

10/10 Excellent

MikeH, St Albans Hertfordshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and very professional team.The hotel is ideally situated in the heart of Fowey.Make sure you have at least one meal in restaurant food excellent and great value.
Stayed 3 nights in Oct 2020
Response from Hotel Manager on 2 Dec 2020
Dear MikeH, Thank you for your lovely review. We are delighted to hear you enjoyed your stay with us and hope to welcome you to the Hotel in the near future. Many thanks, Amarni Willetts

10/10 Excellent

lynne e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful situation and views
Lovely stay in fantastic estuary view room. Friendly and helpful staff. Lovely breakfast and evening meal. Free parking but quite a walk to car park. Wonderfully situated for exploring Fowey.
Stayed 1 night in Sep 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely food and beautiful setting. Good service throughout.
Stayed 1 night in Sep 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little place to stay
The hotel is in an amazing location, very central to all local amenities. The staff are all friendly and very welcoming with lots of measures being taken throughout the hotel in line with COVID to make the stay feel comfortable and safe. The use of parking, especially in a busy town, was very helpful and not too far a walk from the hotel itself.
Stayed 1 night in Aug 2020

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, great location
Lovely hotel in a lovely location. Could perhaps do with extra staff to help manage the restaurant during busy times. Having said that, the quality of the food was excellent, the room was clean & bright and the staff were excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit special - in a good way
Absolutely delightful staff, couldn’t be more helpful, and a really friendly and grown-up setting. Dinner was really outstanding, fine fine cuisine. The position of the hotel right on the water is simply outstanding, the only downer is you have to park your car half a mile away but nobody uses a car in Fowey.
Down River
Up Creek
Stayed 2 nights in Aug 2020

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Sam

Stayed 1 night in Aug 2020
Response from Hotel Manager on 9 Sept 2020
Dear Sam, Thank you for rating us an amazing 10. I am very happy that you enjoyed your stay with us. Hope to welcome you back in the very near future. Stay safe and well, Amarni Willetts

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 day stay
Stayed 2 nights in Jul 2020
Response from Hotel Manager on 9 Sept 2020
Dear Graham, Thank you for rating us 10 out of 10. Really happy that you enjoyed your stay with us. Hope to welcome you back in the very near future. Stay safe and well, Amarni Willetts

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, great staff and beautifully appointed room.
Stayed 3 nights in Feb 2020
Response from Hotel Manager on 8 Mar 2020
Hi Martin, Thank you for your lovely comments. We hope you enjoyed your stay with us. Best wishes, Amarni Willetts

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from General Managers Assistant on 27 Dec 2019
Good Afternoon, Thank you for your review. We hope you enjoyed your stay with us. We hope to welcome you back in the near future. Kindest regards, Amarni Willetts

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab boutique hotel
Lovely boutique hotel in the heart of Fowey. Staff were lovely, polite and nothing was too much trouble. We will definitely be back.
Stayed 2 nights in Dec 2019
Response from General Managers Assistant on 27 Dec 2019
Good Afternoon Alison, Thank you for your lovely review. We are very happy to hear you enjoyed your stay with us. We are very happy to hear you will be visting again. Kindest regards, Amarni Willetts

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Cornwall Hotel
Absolutely perfect! From the staff to the room to the view, this was an amazing hotel. We stayed in the loft and enjoyed it immensely. Super comfortable and lots of attention to detail. And breakfast was delicious....the best scrambled eggs I’ve ever had! We can’t wait to return😁
The view from the sitting room
The view from the bedroom
Stayed 1 night in Nov 2019
Response from General Managers Assistant on 1 Dec 2019
Dear Lisa, thank you for your lovely review. Very happy to hear you enjoyed your stay. Thank you for the pictures, they are lovely. We hope to welcome you back to the Hotel in the near future. Best wishes, Amarni Willetts