BBQ/picnic Area

Reviews of Campanile Bethune Fouquieres

3 out of 5
Campanile Bethune Fouquieres
Za Actipolis, Fouquieres-les-Bethune, Pas-de-Calais

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 408 reviews" "
Rating 8 - Good. 198 out of 408 reviews" "
Rating 6 - Okay. 60 out of 408 reviews" "
Rating 4 - Poor. 26 out of 408 reviews" "
Rating 2 - Terrible. 5 out of 408 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location for an overnight
Stayed here three months ago and as such we were happy to return, however we were disappointed with our stay this time, restaurant was only able to provide limited pizzas and limited soft drinks, one pizza was over done (crispy cheese) and the other came out 5 minutes later and no coca cola !!!, not sure what has happened, perhaps new management ?? Otherwise clean and handy for an overnight.
Stayed 1 night in Nov 2023

10/10 Excellent

Conal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from L'Équipe Campanile on 25 Oct 2023
Bonjour Conal,Merci pour votre note.Toute l'équipe du Campanile de Béthune vous souhaite une agréable.

8/10 Good

Alesandro

Stayed 1 night in Oct 2023
Response from L'Équipe Campanile on 25 Oct 2023
Bonjour Alesandro,Merci pour votre commentaire.Toute l'équipe du Campanile de Béthune vous souhaite une agréable.

8/10 Good

Jackie

Stayed 1 night in Aug 2023
Response from L'Équipe Campanile on 15 Sept 2023
Bonjour Jackie,Merci pour votre superbe note concernant notre hôtel.Au plaisir de vous revoir !Cordialement,Campanile

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good very good and good night sleep
Stayed 1 night in Aug 2023
Response from L'Équipe Campanile on 25 Oct 2023
Bonjour Charles,Merci pour votre commentaire.Toute l'équipe du Campanile de Béthune vous souhaite une agréable.

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access off A26 Good parking Excellent service at reception and restaurant
Stayed 1 night in Aug 2023
Response from L'Équipe Campanile on 11 Aug 2023
Bonjour, merci pour votre note ainsi que votre commentaire.Bonne journée et à très vite !L'équipe Campanile.

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from L'Équipe Campanile on 5 Jul 2023
Cher D, Merci pour votre note, nous sommes heureux que vus ayez passé un bon séjour chez nous !Toute l'équipe du Campanile vous remercie.

8/10 Good

Janak

Stayed 1 night in Jun 2023
Response from Directeur on 12 Jun 2023
Bonjour,Nous vous remercions pour votre note !Au plaisir de vous recevoir prochainement.Bien Cordialement,

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Brillaint stop off hotel in france after a long journey for the value of money. My stay was pleasant. staff was great and nice. Has nice outside seating chillout area,we fot a macdonalds and our own beer and wer allowed to chill out.value for money is fantastic.parking is great. Room was clean and bed was very comfy. Only drawback is shower glass panel trim needs changed but apart from that its great place.
Stayed 1 night in May 2023
Response from Edwin on 9 Jun 2023
Good morning,The whole team thanks you for your excellent feedback.It was a real pleasure to receive you in our establishment.Have a good day

2/10 Terrible

Hannah

Business traveller
Disliked: Staff & service, property conditions & facilities
What has happened to the campanile hotels.
We have stayed many times in a campanile including Bethune. It has changed completely. No buffet or even a menu in the evening of which we didn’t know about prior to coming. Coffee machine was broken at breakfast. The basin was cracked in the bathroom. There was a very pungent cleaning smell in the room which caused breathing problems to the point that I had to sleep with a mask on. At 1.30 in the morning there was very loud music being played outside in the car park. Edwin was a very friendly member of staff.
Stayed 1 night in Feb 2023
Response from Directeur on 17 Feb 2023
Dear Hannah,Thank you for your positive feedback on our collaborator.For the coffee machine, it's an unforeseen event that happens very rarely and it seems to me that our team has done what is necessary to have no waiting on the morning of your breakfast.For the smell in the room, do not hesitate to warn the person at the reception who will give you another room without any problem if necessary.Our restaurant is closed on weekends during the winter period, but despite everything, we offer quality pizzas, as stipulated by our various partners.For the music, this one was outside our site, so we couldn't do much except notify the competent authorities, which we did.To conclude, for the best customer experience, if you have any problems, please approach the reception, we are always accommodating.Best regardsJérôme C.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great for an over night stay after a long drive from the Alps to be close to the tunnel the next day. Rooms are basic but very clean and tea/coffee making facilites. The breakfast the next day was very good, great choice of everything
Stayed 1 night in Feb 2023
Response from Edwin on 11 Feb 2023
Hello and thank you for your feedback.The whole team is delighted to read you, we thank you for your comment on our breakfast and more generally on our establishment.Looking forward to welcoming you

10/10 Excellent

Martin

Stayed 1 night in Dec 2022
Response from Directeur on 20 Dec 2022
Bonjour Monsieur Martin,Nous sommes très heureux de vous savoir conquis par votre expérience :)Toute l'équipe du Campanile vous souhaite une excellente journée !À très vite,Jérôme C.

10/10 Excellent

Mr Dewi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022
Response from Directeur on 20 Oct 2022
Monsieur Dewi,Toute l'équipe vous remercie pour votre excellente note.Au plaisir de vous recevoir.Bien cordialement Jérôme C.

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
A good combination of facilities, food and price.
Booked Campanile as I like the restaurant to be included. Almost exactly as expected. Large, clean, comfortable bed. Adequate room and bathroom, although I would prefer walk-in shower rather than one over the bath. Friendly staff and good evening meal and breakfast. Great buffet choice.
Stayed 1 night in Sep 2022
Response from Directeur on 11 Sept 2022
Dear David,Thank you for your very good feedback on our establishment.When booking or when you arrive, it is possible to ask us for a walk-in shower.Thank you for your positive feedback on the restaurant and breakfast team.Looking forward to welcoming you.

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Good for a late overnight travel stop.
Fine for a travel stop but near a main road its a prefab construction so you can hear the road and anybody talking outside very easily.
Stayed 1 night in Sep 2022
Response from Directeur on 16 Sept 2022
Dear Anthony,Thank you for your encouraging note.If you want less risk of noise pollution during your next stay, please ask for a room at the back of the building.Best regards

10/10 Excellent

Steffan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop near the A26 motorway. Friendly and accommodating, good meals on site. We'd happily stay again.
Stayed 1 night in Aug 2022
Response from La Reception on 18 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mr Dewi

Stayed 1 night in Jul 2022

8/10 Good

John

Stayed 1 night in Jun 2022
Response from Jérôme C Manager on 4 Jul 2022
Chers clients, Nous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement. Nous sommes ravis de voir que vous avez apprécié votre passage chez nous et espérons vous revoir bientôt chez dans notre établissement, Belle journée, Cordialement, Au plaisir de vous recevoir a nouveau

4/10 Poor

Peter

Stayed 1 night in Jun 2022
Response from La Reception on 28 Jun 2022
Hello Jason and thank you for your feedback. We hope to welcome you soon and regain your trust. Sincerely

10/10 Excellent

Peter

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good clean quality hotel with warm welcome.
Stayed 1 night in May 2022
Response from La Reception on 10 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We had told the hotel we would be delayed and were told the desk was open 24/7. Due to a Eurotunnel delay we arrived at 3am (as did a few others). The hotel was locked up and the phone number on the door went to answer machine. Thankfully I had another number the hotel had given me or we would have spent the night in the car. Vague instructions to the room which was in another building were really bad service. Not a good experience.
Stayed 1 night in May 2022
Response from La Reception on 10 Jun 2022
Dear Customer We take note of the inconvenience you encountered, indeed at night as a security measure the reception is closed and via the telephone number that we had communicated to you and only this one, our night employee intervenes to receive you, We are sorry for the misunderstanding This mode of operation allows us to guarantee both your safety and that of our night employee. We will be more clear when we contact you next time.

8/10 Good

Patsy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from La Reception on 17 May 2022
Bonjour Mr PATSY Nous vous remercions de cet excellent retour Nous serons heureux de vous accueillir de nouveau Bien à vous

8/10 Good

Susan

Stayed 1 night in Apr 2022

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal location for stop over before gettung the tunnel. Basic room.but clean and comfortable with tea coffee and a hairdryer. Would use again
Stayed 1 night in Mar 2022
Response from Jérôme C Manager on 11 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 Terrible

Matthew

Stayed 1 night in Feb 2022

8/10 Good

Rhys

Stayed 1 night in Dec 2021
Response from Jérôme C Manager on 13 Dec 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Au plaisir de vous recevoir a nouveau , Jérôme C

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything worked. Restaurant food nicely cooked but very slow service
Stayed 1 night in Nov 2021
Response from Jérôme C Manager on 26 Nov 2021
Hello Mr RICHARD We thank you for your feedback, we have taken note of your feedback on the catering service, under current working conditions, some service may actually be constrained, We do our best to satisfy you and will do our best to improve this point. Best regard

10/10 Excellent

Niamh Anne

Stayed 1 night in Nov 2021
Response from Jérôme C Manager on 17 Nov 2021
Bonjour Mme NIAMH Je vous remercie de cet excellent retour Nous espérons vous revoir très vite Bien à vous

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
No frills
Its fine for a one night stopover. Breakfast is pleasant.
Stayed 1 night in Oct 2021
Response from Jérôme C Manager on 20 Oct 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best regard

10/10 Excellent

John

Stayed 1 night in Jun 2021
Response from La Reception on 21 Jul 2021
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Au plaisir de vous recevoir a nouveau ,

8/10 Good

Francis

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020
Response from campanile on 8 Jan 2021
Bonjour , Nous vous remercions d'avoir passé un agréable séjour dans notre établissement. Cordialement

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A bitter biter disappointment
This was an overnight stay. I had chosen it because it had a restaurant and a pleasant outlook. The room was a reasonable size. There was no tea/coffee making facility in room even though the room description said so. This may have been because of Covid19 but all notices were in french . After travelling for some hours we were glad to have a shower. This was very spacious. However the hairdryer did not work. We then went out to eat in the restaurant. This was closed!!!! even though description said open from 7 - 10pm. We ended up with KFC takeaway. The breakfast was 7.90 Euros each. This was dearer than previous hotels. For this we were given a tray consisting of - a paper cup of orange juice and half a small paper cup of coffee. A plain croissant and a chocolate croissant, a yogurt and a pot of stewed apple. There were 2 wooden spoons. I know restaurants/hotels have to be careful because of virus but cups and cutlery are usually washed. The other hotels we stayed in during our trip gave a better standard of breakfast @ 5.90 Euros. It was a disappointing ending to our holiday.
Stayed 1 night in Aug 2020
Response from campanile on 22 Sept 2020
Hello We have carefully considered your comments in order to improve in this area. Best regards

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from campanile on 5 Aug 2020
Bonjour, Nous vous remercions d'avoir chez nous. Cordialement. La réception

6/10 Okay

Verified traveller

Disliked: Cleanliness
On entering room found floor outside bathroom door saturated with water. Unable to convey poor condition of room to receptionist due to language barriers. Disappointing that restaurant was not open for evening meal, only option was McDonalds five minute walk away.
Stayed 1 night in Jul 2020
Response from campanile on 5 Aug 2020
Bonjour, Nous avons pris en compte vos remarques qui nous permettra de nous améliorer. Cordialement. La réception

8/10 Good

Peta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from campanile on 5 Aug 2020
Bonjour, Nous vous remercions de votre commentaire. Cordialement. La réception

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break up journey to the snow
Really useful stop v close to motorway perfect to break up the trek to the alps. Basic but super clean and comfortable
Stayed 1 night in Feb 2020
Response from campanile on 6 Mar 2020
Hello, Thank you for choosing our establishment. Best regards. Fanny

8/10 Good

david

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
convenient with parking for an overnight stay food OK.
Stayed 1 night in Nov 2019
Response from CAMPANILE on 26 Jan 2020
Hello, Thank you very tochoose this hotel. Best regards. Fanny

10/10 Excellent

Judith

Liked: Cleanliness
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great usually, crowded and noisy this time.
We like Campanile stays on our journeys as they are very convenient for overnight stops, clean, good for food and take our little dog. We had previously stayed here and it was great. On this occasion, however, there was a huge party of bikers, who had set up camp with vans, drinks and very loud music right outside our bedrooms. We had three rooms and they spread their camp along in front of them. They should have been placed in another part of the car park, away from other guests. I appreciate they need to stay, and somewhere to gather, but not right outside our rooms.
Stayed 1 night in Sep 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the tunnel
A useful overnight stop on the way to or from the Channel Tunnel. Great breakfast!
Stayed 1 night in Sep 2019

8/10 Good

Harry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Mary

Stayed 1 night in Sep 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, very convenient for the autoroute and within an hour of Calais. Location and parking easy. I liked it, would stay again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop.
Very good for overnight stay on way back to Dunkirk.
Stayed 1 night in Aug 2019
Response from Christian on 3 Sept 2019
Bonjour, Nous vous remercions pour votre commentaire et pour la note laissée. Nous espérons vous revoir très vite au sein de notre hôtel. Cordialement,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Food wasn't the dish ordered. Reluctant to change so I gave up had a very poor steak.
Stayed 1 night in Jul 2019
Response from STARWARS60 on 22 Jul 2019
Hello , Why not ask, we are here to satisfy you? See you soon in our beautiful hotel restaurant, Christian c

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Christian on 9 Jul 2019
Merci

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay, once we found the hotel
This place is almost impossible to find: one can see it from the main road but discovering how to get to the hotel took us at least half an hour. I suggested that a bigger sign might have been helpful but this was met with indifference. Once we got there, there was nothing to complain about.
Stayed 1 night in Jun 2019
Response from christian on 9 Jul 2019
Hello , Yes, now in France, we are forbidden to put large directional signs. We have 3 kids nearby and the GPS guides you very well to our hotel. See you soon , Christian c

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019
Response from christian on 9 Jul 2019
Merci