Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

不衛生,設備殘舊

Posted 04-Jan-2016
服務不到位,房間設施殘舊,風筒不敢碰, 不是5星酒店。樓層在38樓以上, 要在36樓轉電梯,十分不便。中餐難吃,地方不清潔,睡床有東西咬,門也是破的,難以想像是一家5星酒店。唯一好處是地點在祖廟附近,交通方便。
Comment from Hotel Management
15-Jan-2016 by Foshan Swissotel, Hotel Management
非常感谢您的宝贵意见!敝酒店所有客房位于36—49层,拥有非常好的城市景观。由于是一幢综合性大楼,为了能与办公楼和公寓、商场区分开来,为客人带来更高的私密性,因此需要换乘电梯,为您造成不便,希望您能理解。关于客房设施,我们有计划更换吹风机,相信很快可以得到改善。至于其他细节,希望您能联系我们,提供更详尽的信息,以便我们更好地调查、跟进和提高。我们秉承瑞士酒店管理风格,力求为客人提供高品质的入住体验,非常重视您的意见。 同时,如果入住期间有发现不满意的地方,欢迎及时向我们的同事提出,使他们能更好地跟进。 再次感谢您的意见。 新年刚过,春节将至,籍此祝您新年进步!欢迎您再次入住恒安瑞士大酒店,体验我们的改善!
5 out of 5
Recommended
for Everyone
by A verified traveller

Well located, wonderful views

Posted 23-Nov-2015
Very friendly staff welcomed us with big smiles and did all they could to help advise and recommend places nearby. Room was comfortable and clean. Hotel is very well located in the centre of town near the metro.
4 out of 5
Recommended
for Couples
by A verified traveller

整體不錯

Posted 10-Nov-2015 on Hotels
晚上從地鐵站出來有點難找。另外免費幫我們升級成套房,房間很大,早餐也不錯。
4 out of 5
Recommended
for Business Travellers
by Piyush J from mumbai

Coffee/Tea facility was not up to the mark

Posted 06-Nov-2015 on Hotels
quite comfortable
Comment from Hotel Management
09-Dec-2015 by Kathryn, Hotel Management
Thank you for chosen Swissotel Foshan and given us such a good evaluation. We are so pleased that you have left a good impression in Swissotel Foshan. Looking forward your next coming!
3 out of 5
Recommended
for Business Travellers
by Yusuf from Motala

Mässresa

Posted 02-Nov-2015 on Hotels
Resan gjordes i samband med ett mässbesök samt besök på fabriker i staden, hotellet var bra, mindre bra var deras kina restaurang där betyget blev -5, dålig mat och service sämst var att ingen som kunde ett ord engelska och då menar jag inget ord. Dock bra språkkunskap och service i receptionen! Hotellet hade gratis bussfärd till Canton mässan vilket var plus övrigt bra hotell inget att klaga på!
4 out of 5
Recommended
for Couples
by Tsz Ying

This traveller left a rating score only Posted 01-Nov-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Alex

This traveller left a rating score only Posted 28-Oct-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Andre from sao paulo

perfect

Posted 25-Oct-2015 on Hotels
perfect place amazing service
4 out of 5
Recommended
for Business Travellers
by Lorenzo from Brisbane

Overall quite good

Posted 06-Oct-2015 on Hotels
Overall quite good
4 out of 5
Recommended
for Business Travellers
by Kevin Ka Fai from hong kong

9 / 10

Posted 30-Sep-2015 on Hotels
I think this is the best hotel in Foshan, good location nearby town center, if you stay in executive room, you can go to the executive lounge which they serve free food there, the hotel staffs are very nice, specially one of the staff name Jack, he is very helpful. The breakfast is good, variety of choices. The only thing i do not like is the bed too hard, not comfortable at all.