Bad Experience in Swissotel
Posted 29-Dec-2015 on Hotels
Hotel was full, due too many group tour!
Breakfast was bad, no refill, dirty table, no service, bad staffs attitude, etc
Room conditions good.
Not 5-stars hotel standards!
I had lived Swissotel & this group hotels around the world (EU, US, Asia). This Swissotel Foshan is the bottom! Improvement is needed!
Comment from Hotel Management
28-Mar-2016 by Kathryn, Hotel Management
We sincerely apologize for the inconvenience and service lapse that you received during your stay. we've marked down your suggestion and reflect to the management team. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future.