Ratings based on 127 Verified Reviews

4.4 out of 5
75% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Miami

Terrible experience... can't call international

Posted 04-Mar-2017
Pros: nothing
Cons: english level, orientation towards customer service.
most basic thing.. I can't communicate with the staff and it is extremely annoying!! English level is not there and even though staff is friendly it makes experience very unpleasant. Will not stay here again. And Manager says nothing they can do. Also Food is 4 out 10. Poor menus, very Chinese oriented and quality of ingredients is poor. In room dining menu is very limited and 70% chinese, and worst of all you will spend 5 to 10 minutes explaining your order. Other things is ZERO flexibility and willingness to change on any aspect to please customer. They are trained by the book.. In summary very poor hotel...
5out of 5
Recommended
for Everyone
by A verified traveller from lagos

Excellent luxurious hotel.

Posted 11-Feb-2017
Cons: Not much.
Excellent location in the Centre of the business district. Facilities are in excellent shape.
4out of 5
by A verified traveller

Clean hotel

Posted 27-Dec-2016 on Hotels
Quite and nice
4out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Nov-2016 on Hotels
4out of 5
by A verified traveller

Good location

Posted 22-Sep-2016 on Hotels
Convenient location, and we were upgraded for the night we stayed. Make sure to ask for non-smoking room/level, as we had to air out our room a bit to get rid of smell.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Jun-2016 on Hotels
5out of 5
by Jorge from Hawaii

Great Hotel

Posted 29-Jan-2016 on Hotels
It was a pleasant stay
5out of 5
by Manoj from Hong Kong

What a super hotel

Posted 05-Nov-2015 on Hotels
What a super hotel! very very spacious room - super comfrotable - great location & area one of my favourite hotels ever
5out of 5
by wei hsiang

This traveller left a rating score only Posted 05-Nov-2015 on Hotels