Ratings based on 198 Verified Reviews

4.3 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from SoCal

No Points if Booked Through Expedia

Posted 15-Oct-2017
Great stay - reserved two rooms for me and my son. When Checking out the hotel told that that when booking trough Expedia, I would not be getting any of my honors points. Not a big deal , but an un-expected down side of Expedia and the Crown Plaza's policy. I like both Expedia and the Crown Plaza, but getting cheap on giving out the points, leaves a little sour note in the experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

First Class Hotel

Posted 23-Aug-2017
I stayed with my 84 years old mom at the hotel and the the staff were so friendly and caring. The room was very clean and facilities were top-notched. Authentic and delicious were so easily accessible in the in house restaurants. We ended up staying longer than planed because of the pleasant experience. Thumbs up for this oasis in the urban city.
5 out of 5
by A verified traveller

Clean hotels

Posted 05-Mar-2017 on Hotels
It is amazing
5 out of 5
by Jim

Posted 05-Mar-2017 on Hotels
Just was in town for business and the Crown Plaza is a comfortable place to stay, room, bed, food,etc.
4 out of 5
by thom

This traveller left a rating score only Posted 13-Feb-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from Bangkok

Nice hotel, nice service but poor wifi

Posted 26-Dec-2016
I had strongly stressed that the room needed was non smoking room but I had received a smoking room despite my request but the front staff was good. They had changed altogether 3 rooms for me. At the end, I was very thankful for the room received. however, hotel seems to have very poor wifi, I can't use wifi quick enough for anytime. This is very bad for me since I'm on my business trip. I had managed to inform them during my check out time and was told that they can provide me with extra connection. So, for this hotel nothing can receive naturally, it is important to let them know or complain at the point of trouble.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 09-Dec-2016 on Hotels
5 out of 5
by A verified traveller

Good hotel in Foshan

Posted 02-Dec-2016 on Hotels
Great location and friendly service
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Hotel is centrally located

Posted 23-Nov-2016
Pros: easily excessable
Cons: enforce non smoking rules in hotel restaurant and at rooms designated non smoking
Location: Metro subway to Guangzhou and a new shopping and office complex is about five minutes walk
Even we were given a room on the non smoking floor a guest near by was smoking.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sammamish, United States of America

Posted 18-Nov-2016
Cons: enforce non smoking area
good location, shopping is within walking distance