Exterior

Reviews of Quality Suites Burleson - Ft. Worth

2.5 out of 5
Quality Suites Burleson - Ft. Worth
321 S Burleson Blvd, Burleson, TX

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 956 reviews" "
Rating 8 - Good. 300 out of 956 reviews" "
Rating 6 - Okay. 154 out of 956 reviews" "
Rating 4 - Poor. 90 out of 956 reviews" "
Rating 2 - Terrible. 82 out of 956 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felipa and her staff make you feel so welcomed here, it’s like visiting family. Despite the fact the hotel does need updating, it is very clean and the vibe is amazing!! In the lobby, the pool, the breakfast room everyone was always talking to each other as they’ve known each other for years! Because Felipe and her staff make it feel like home! I can’t wait to visit again!!
Stayed 7 nights in Mar 2024

6/10 Okay

Beth

Travelled with family and small children
Disliked: Amenities
Smelled of marijuana upstairs. There was food across the hall in the vending room that had just been sitting there the whole time and smelled rotten. The tub was chipped and cracked and the grout near the bottom was chipping out too. The pool and hot tub were not open, which was one of our biggest reasons for booking an indoor pool. No bedding for pullout couch and had to make 2 trips for extra towels for the 5 of us, that were on the reservation, as there was only enough for 3.
Stayed 1 night in Mar 2024

4/10 Poor

Jeremiah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had roaches everywhere tube was dirty not happy
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The desk front agent was very nice and helpful. The bathtub needs to be changed it has rust… the breakfast was good and the bed was really comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Claudia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll found a live cockroach in my room and the shower leak all the time
Stayed 1 night in Mar 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything, except the shower water pressure you had to dance around to get wet. The faucet in the shower was just about to fall off. Also the “full breakfast”, only had eggs and sausage patties. There was no gravy, biscuit or even bacon.
Stayed 1 night in Feb 2024

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Orville

Liked: Property conditions & facilities
It was in the right location for our visit
Stayed 1 night in Feb 2024

4/10 Poor

Debra, Temecula

Disliked: Staff & service, amenities, property conditions & facilities
The property is very run down.
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet very attentive personal,and close tostores and restaurants i enjoyed my stay, ill probably come back.
Stayed 2 nights in Feb 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old mold covered with caulking in bathroom and mold around faucets.
Stayed 1 night in Feb 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for the price. The staff go out of the way to help you. If I were to change anything it would be the bed. Hotel is a step up from motel 6 but a step down bed wise from comfort suites.
Stayed 3 nights in Jan 2024

4/10 Poor

Nichole

Disliked: Amenities, property conditions & facilities
Pool and spa were closed. Elevator smelled like weed. The bed was super hard and uncomfortable.
Stayed 1 night in Jan 2024

4/10 Poor

Gary

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent Beds clean rooms most staff is friendly just don’t try to go down and get breakfast at six like it says on the door because on the weekends they open later for breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and explained no pool or hot tub when we arrived. Breakfast was good and hot.
Stayed 4 nights in Jan 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What i didn't like is that they claim to have a heated pool. They do not. It was closed because it wasn't. They room was clean, very nice and the breakfast is good.
Stayed 3 nights in Jan 2024

6/10 Okay

Freddie N Christy

Stayed 1 night in Jan 2024

8/10 Good

Kyann, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent the staff were great. I enjoy my stay here. Would recommend again.
Stayed 1 night in Jan 2024

10/10 Excellent

Zachary

Stayed 2 nights in Jan 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was by no means a 5 star hotel but it was perfect for just a place for the family to sleep for the night to attend a family function in the area the next day and break up our drive.
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Business traveller
Liked: Staff & service, property conditions & facilities
This is an older property, which is why it's cheaper. That always comes with wear and tear. I was greeted by the night clerk who was all ready for me. I asked places to eat late, and he gave me easy directions to what was nearby and open. My room was clean and comfortable. I just needed crash space for the night, but would have been satisfied with a more extended stay. Breakfast options included scrambled eggs, sausage, biscuits, fresh-made waffles, oatmeal, bagels, toast, muffins, yogurt, cereal with a selection of juices, coffee, hot tea. I would easily stay again.
Stayed 1 night in Jan 2024

2/10 Terrible

Kenneth

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No WIFI like advertised indoor pool and hot tub didn’t work. Which was the whole reason of going to the location. Bathroom felt like was going to fall out room stunk and bathtub was nasty.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice 👍
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My car was stolen
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This has been a really great stay I would recommend coming back
Stayed 1 night in Dec 2023

10/10 Excellent

jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hottub heater wasnt working. The GM allowed me a couple of hours in an unrented hot tub room so my 5 year old could swim around in it. I really like how they went the extra mile for me.
Stayed 2 nights in Nov 2023

2/10 Terrible

Alisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Danny

Travelled with family
Liked: Staff & service, amenities
Everything was good. The staffing were excellent very friendly and kind. Our room had a few minor damage but nothing that made our stay uncomfortable. The breakfast was great, it had everything you will need to star your day.
Stayed 4 nights in Nov 2023

10/10 Excellent

Milton

Travelled with family
Liked: Staff & service
It was okay
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Thanks For the 5 out 5.

4/10 Poor

Deb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from General Manager on 27 Nov 2023
Thank you for taking the time to give us Feedback.The 2 means we need to better and will. Thank you for your time and business.

6/10 Okay

larry

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
Thank you for your review.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had roaches in our room. My 4 year old grandson had some kind of bites on him. We took pictures and showed hotel staff and they said we had to go through Expedia for any complaints/compensation. Expedia was not helpful. $21 when my grandson got bit from something in the room is not acceptable AT All.
Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
We apologized and refunded her stay.Sorry again.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better
Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
We will do better.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean, the staff was amazing from the front desk clerk to the housekeepers, they were all friendly and helpful. We were there for Friday the 13th and there is a gal in there doing tattoos for $20! Where else can you find that? There was even an outdoor Halloween themed birthday party and they invited everybody! It was just an all-around wonderful experience. Thank you
Stayed 3 nights in Oct 2023
Response from General Manager on 27 Nov 2023
Thank you for taking the time to give us a 5 out of 5.We appreciate your business.

2/10 Terrible

James

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outdated. There was massive stains on the carpets, the jacuzzi tubin our room was not cleaned, the room smells, the blinds and curtains had several dime sized holes due to assumed moths, and the breakfast served in the morning was gross and over cooked. I will not be staying there again.
Stayed 3 nights in Oct 2023
Response from General Manager on 27 Nov 2023
sorry your stay was not great. We will do better.

2/10 Terrible

Michelle

Stayed 1 night in Sep 2023
Response from General Manager on 27 Nov 2023
sorry about your stay. We will do better.

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasant
Stayed 1 night in Sep 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Kaylen

Disliked: Staff & service
I booked through expedia and called the day before to confirm my reservation and request special accommodation and the staff was unprofessional and did not offer a resolution. They stated they did not have a reservation for me although I had my confirmation with Expedia. Expedia made it right and booked me at a better hotel. I will not attempt to stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was great! The lady was very informative and kind. I was greeted immediately upon entering and checked in. The room was clean and the environment was quiet. There were many options for breakfast the next morning. Overall, a great experience. I will definitely be coming back.
Stayed 1 night in Aug 2023

8/10 Good

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The beds are a lil uncomfortable, and the pool was greenish the whole stay and so was the hot tub on our last night there
Stayed 4 nights in Sep 2023

6/10 Okay

RONALD

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best.
Stayed 2 nights in Sep 2023

8/10 Good

Bradley

Stayed 1 night in Sep 2023