All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful, clean and comfortable. The only negative is the valet situation. When a whole hotel is checking out in the morning the wait for our car was like 20-30 minutes. The self parking situation wasn’t very clear either. Other than that, everything was perfect.
Reinie
Stayed 1 night in Apr 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!
Nice getaway for the price I was surprised how little was n the rooms I expected maybe make up wipes or qtips or free water. There was water bottles for $5 and the streaming only worked sometimes. But I would go back
Kelsi
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us and letting us know how we can improve. We appreciate your feedback!
After we checked the hotel reached out to me about some lost/left items of great value that we left in the safe!!!! GREAT AND HONEST FOLKS!!! Top notch ch all the way around in my book!!
brad
Stayed 3 nights in Mar 2024
Response from Omni Hotel on 17 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!
10/10 Excellent
Reynalda
Travelled with family, Travelled with family and small children, Travelled with partner
Everything is perfect the staff is so kind and helpfull
Reynalda
Stayed 1 night in Mar 2024
Response from Omni Hotel on 17 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!
8/10 Good
Benny
17 Mar 2024
Benny
Stayed 1 night in Dec 2023
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Seifeldeen
15 Mar 2024
Seifeldeen
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
We apologize for not meeting our mutual expectations of your stay. Please reach out to inform us specifically how we can improve. We appreciate your feedback!
Our stay was a great experience…. Very convenient hotel to stay at if you have business at the Ft Worth convention center. It was literally a walk across the street.
Michael
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Oscar
11 Mar 2024
Oscar
Stayed 2 nights in Mar 2024
Response from Front Office Management Team on 12 Mar 2024
Thank you for your review! We look forward to seeing you again soon.
Everyone at the omni was amazing. When I arrived I got super ill. However, they helped point my husband in the right direction for crackers and ginger ale. The room service was quick and fantastic and even though our plans had to drastically change, it ended up not as bad as it could be.
Ashley
Stayed 1 night in Mar 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!
2/10 Terrible
Andrea
7 Mar 2024
Andrea
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
We apologize for not meeting our mutual expectations of your stay. Please reach out to inform us specifically how we can improve. We appreciate your feedback!
Loved how clean it was, walkable dinning and shopping options.
kendra
Stayed 2 nights in Mar 2024
Response from John MacNary on 7 Mar 2024
Thank you for your thoughtful feedback! We're happy to hear you enjoyed your stay. Hopefully we'll be able to welcome you back soon!
4/10 Poor
Spencer
Travelled with partner
3 Mar 2024
Liked: Amenities
Disliked: Staff & service
There was mold in our shower, drive a slightly larger vehicle and a valet member continuously tried to charge me $55 cash to park it for me. Continuously kept being told my vehicle wouldn’t fit in the parking garage despite having parked a larger vehicle in it before.
Spencer
Stayed 2 nights in Mar 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback and will share this information with the related departments. Thank you once again for your feedback and we hope to see you in the future!
10/10 Excellent
Frank
3 Mar 2024
Frank
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!
We always choose the Omni whenever we stay in Fort Worth- the staff are amazing, the rooms are great and the beds are the comfiest! It was a super busy weekend in Fort Worth but the staff were as polite and helpful as always. Highly recommend this property!
Jacqueline
Stayed 1 night in Feb 2024
Response from Omni Hotel on 26 Feb 2024
Thank you for staying with us, we appreciate your feedback and hope to see you again in the future!
8/10 Good
Laura
25 Feb 2024
Laura
Stayed 3 nights in Feb 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!
The staff was amazing from the front desk, to housekeeping, and waitstafff. Excellent customer service even before we arrived. I received a text asking if there was any special accommodations they could make for us. We received an early check in and that fantastic service continued the entire stay. Well done!
Amy
Stayed 1 night in Feb 2024
Response from Omni Hotel on 26 Feb 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!
10/10 Excellent
Ed, Dallas
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group