Front of property – evening/night

Reviews of Omni Fort Worth Hotel

4 out of 5
Omni Fort Worth Hotel
1300 Houston Street, Tarrant, Fort Worth, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 941 out of 1318 reviews" "
Rating 8 - Good. 194 out of 1318 reviews" "
Rating 6 - Okay. 98 out of 1318 reviews" "
Rating 4 - Poor. 36 out of 1318 reviews" "
Rating 2 - Terrible. 49 out of 1318 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close & clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic
Stayed 3 nights in Apr 2024

10/10 Excellent

Elsa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

10/10 Excellent

Laquitha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very nice and peaceful.
Stayed 2 nights in Apr 2024
Response from John MacNary on 19 Apr 2024
Thank you for your review! We look forward to welcoming you back sometime soon.

8/10 Good

Edwin, Midland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great personnel.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucinda

It was a nice hotel and I enjoyed my stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, convenient location.
Stayed 1 night in Apr 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Reinie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and comfortable. The only negative is the valet situation. When a whole hotel is checking out in the morning the wait for our car was like 20-30 minutes. The self parking situation wasn’t very clear either. Other than that, everything was perfect.
Stayed 1 night in Apr 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jamie D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet is very expensive, otherwise it was an amazing stay!
Stayed 2 nights in Apr 2024
Response from Ashley on 9 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Keyla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, very clean, comfortable bed, great view and good customer service.
Stayed 4 nights in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

YI, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Charles

Liked: Property conditions & facilities
Disliked: Staff & service
Waiting in line 1 hr 45 minutes to check in
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
We apologize for not meeting our mutual expectations of your stay. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!
Stayed 3 nights in Feb 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Twyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay! Highly recommended!!!
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephen, McAlester

Stayed 2 nights in Mar 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved dining at Bob’s then being able to head up to our room. Room was comfortable, clean, and upscale.
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kelsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway for the price I was surprised how little was n the rooms I expected maybe make up wipes or qtips or free water. There was water bottles for $5 and the streaming only worked sometimes. But I would go back
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us and letting us know how we can improve. We appreciate your feedback!

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Clump of hair on wall in shower. Need to do better at cleaning
Stayed 1 night in Mar 2024
Response from Omni Hotel on 17 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
After we checked the hotel reached out to me about some lost/left items of great value that we left in the safe!!!! GREAT AND HONEST FOLKS!!! Top notch ch all the way around in my book!!
Stayed 3 nights in Mar 2024
Response from Omni Hotel on 17 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

10/10 Excellent

Reynalda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect the staff is so kind and helpfull
Stayed 1 night in Mar 2024
Response from Omni Hotel on 17 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

8/10 Good

Benny

Stayed 1 night in Dec 2023
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Seifeldeen

Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
We apologize for not meeting our mutual expectations of your stay. Please reach out to inform us specifically how we can improve. We appreciate your feedback!

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 2 nights in Mar 2024
Response from Omni Hotel on 15 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel, staff, and all the amenities! We will be back!
Stayed 4 nights in Mar 2024

10/10 Excellent

CONOR

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 3 nights in Mar 2024
Response from Omni Hotel on 15 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

4/10 Poor

Seifeldeen

Liked: Property conditions & facilities
Night shift manager was so rude and not helpful
Stayed 1 night in Mar 2024
Response from Omni Hotel on 12 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Michael

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a great experience…. Very convenient hotel to stay at if you have business at the Ft Worth convention center. It was literally a walk across the street.
Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2024
Response from Front Office Management Team on 12 Mar 2024
Thank you for your review! We look forward to seeing you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Omni Hotel on 12 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Omni Hotel on 12 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Cole

Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cathleen Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several homeless people.
Stayed 1 night in Mar 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! We truly enjoyed staying there for our layover. Easily accessible to nearby attractions. Would definitely stay again!
Stayed 1 night in Mar 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the omni was amazing. When I arrived I got super ill. However, they helped point my husband in the right direction for crackers and ginger ale. The room service was quick and fantastic and even though our plans had to drastically change, it ended up not as bad as it could be.
Stayed 1 night in Mar 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

10/10 Excellent

Andrew, Newport News

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to the convention center.
Stayed 1 night in Feb 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

2/10 Terrible

Andrea

Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
We apologize for not meeting our mutual expectations of your stay. Please reach out to inform us specifically how we can improve. We appreciate your feedback!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no waiting to check in. The front was well staffed.
Stayed 1 night in Mar 2024
Response from John MacNary on 7 Mar 2024
Thank you for your feedback! We're happy to hear you were able to check in without delay. We look forward to seeing you again soon!

10/10 Excellent

Veronica

Travelled with group
Beautiful hotel Very classy
Stayed 3 nights in Mar 2024
Response from John MacNary on 7 Mar 2024
Thank you for the wonderful feedback! We look forward to hosting you again soon!

8/10 Good

Bronshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking inconvenient
Stayed 1 night in Mar 2024

10/10 Excellent

kendra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was, walkable dinning and shopping options.
Stayed 2 nights in Mar 2024
Response from John MacNary on 7 Mar 2024
Thank you for your thoughtful feedback! We're happy to hear you enjoyed your stay. Hopefully we'll be able to welcome you back soon!

4/10 Poor

Spencer

Travelled with partner
Liked: Amenities
Disliked: Staff & service
There was mold in our shower, drive a slightly larger vehicle and a valet member continuously tried to charge me $55 cash to park it for me. Continuously kept being told my vehicle wouldn’t fit in the parking garage despite having parked a larger vehicle in it before.
Stayed 2 nights in Mar 2024
Response from Omni Hotel on 10 Mar 2024
Thank you for staying with us, we appreciate your feedback and will share this information with the related departments. Thank you once again for your feedback and we hope to see you in the future!

10/10 Excellent

Frank

Stayed 1 night in Mar 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for birthday to visit stock yards
Stayed 1 night in Feb 2024
Response from Omni Hotel on 1 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jill

Travelled with family
Liked: Amenities
Like the nice , spacious rooms
Stayed 1 night in Feb 2024
Response from Omni Hotel on 27 Feb 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose the Omni whenever we stay in Fort Worth- the staff are amazing, the rooms are great and the beds are the comfiest! It was a super busy weekend in Fort Worth but the staff were as polite and helpful as always. Highly recommend this property!
Stayed 1 night in Feb 2024
Response from Omni Hotel on 26 Feb 2024
Thank you for staying with us, we appreciate your feedback and hope to see you again in the future!

8/10 Good

Laura

Stayed 3 nights in Feb 2024
Response from Ashley on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from the front desk, to housekeeping, and waitstafff. Excellent customer service even before we arrived. I received a text asking if there was any special accommodations they could make for us. We received an early check in and that fantastic service continued the entire stay. Well done!
Stayed 1 night in Feb 2024
Response from Omni Hotel on 26 Feb 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!

10/10 Excellent

Ed, Dallas

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the industry and making us feel very welcome
Stayed 1 night in Dec 2023
Response from Omni Hotel on 26 Feb 2024
Thank you for staying with us, we appreciate your feedback and hope to see you in the future!