No one at the check in desk upon arrival for over 10 minutes. Elevator dirty, phone in room dirty, flooring in the elevator area cracked and dirty. Leaking shower that couldn't be fixed as no maintenance workers are available on weekends so we were told.
Comment from Hotel Management
24-May-2018 by Hotel Management, Hotel Management
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is not acceptable, and we will be reviewing and altering our guidelines to provide a better experience for every guest entering our doors. Thanks for your feedback as this helps us to improve the experience for future guests. We would like to regain your trust and hope you will give us that chance in the future.