Ratings based on 95 Verified Reviews

3.0 out of 5
52% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Posted 19-Apr-2017
Bed was a disappointment. In addition, there was no public restroom in the lobby.
Comment from Hotel Management
20-Apr-2017 by General Manager, Hotel Management
Thank you for staying with us and for reviewing your experience. Please accept my apologies for the issues you encountered while here. Be assured I take feedback such as yours to heart and will use it to fine tune our procedures to better serve you. I hope you will give us a chance to make a better impression on a future visit. Sincerely, General Manager
2out of 5
by A verified traveller

Bad

Posted 04-Apr-2017
Went through Expedia for the motel room got there at 8:30 and there was high school state finals in the area. There was a massive amount of people trying to check in with only one clerk, felt sorry for the guy but I was rejected because went through Expedia and had to go to another motel that was 15 miles away.
1out of 5
by A verified traveller from Ft Worth

This hotel is a disgrace

Posted 27-Mar-2017
Filthy rooms, filthy public areas, the staff's idea of addressing problems is to write it down in a log book. The kitchenettes don't even have any cooking implements or dishes. You might as well go camping.
1out of 5
by A verified traveller

Terrible customer service!

Posted 11-Mar-2017
Front desk attendant waited over 8minutes to even address my presence while on a phone call. Room tv remote didn't have batteries, called down to front desk and was told to come down to front desk. Once at the front desk the attendant said she didn't know where the batteries were kept all while still on a phone call! I could go on but just complete waste of time. I would not recommend to anyone!
4out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 06-Mar-2017
We bought a home about a mile from the hotel and stayed there for 3 weeks. All of the staff were friendly and accommodating with one exception of a young woman who should be reminded that her job is to make every customer feel that they are special and that she is there to see that their Ned's are met. Unfortunately the caliber of the customers at this location has probably caused her to feel that she is there to see that hotel policy is followed and not for customer relations are important.
Comment from Hotel Management
05-Apr-2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am more than pleased to read you were provided with with good customer service and that our location was beneficial during your stay. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2017
Decent place to lay your head at night. Don't expect a whole lot.
2out of 5
Recommended
for Everyone
by A verified traveller

Rude staff, no housekeeping, weirdos on property

Posted 27-Feb-2017
The hotel itself was in decent condition. I was there ten nights and housekeeping never made the bed or brought fresh towels. The male employees were friendly and professional, however the female employees were unhelpful to the point of being rude. For example, I was filling up my coffee and about to get a granola bar (the only breakfast items they had), when the employee picked up the granola bar basket and put it away right at the close of breakfast time. She didn't bother to ask if I wanted anything. Being a lower priced hotel, the some of the other customers just look sketchy and wander around the parking lot smoking. One of my female friends from the area stopped by for a visit, and I met her at her car and walked her back. I felt safe as a male, but I can see why females would feel uncomfortable staying here.
2out of 5
by A verified traveller

Disappointing

Posted 30-Jan-2017
Continental breakfast was granola bars and muffins behind the counter. Although there was s kitchen you had to ask for dishes, pans, etc. The hallway smelled. Do not plan to go back.
4out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Cozy and convenient

Posted 28-Jan-2017
Overall, good place to stay for the value. Bed was comfortable.
Comment from Hotel Management
31-Jan-2017 by Manager, Hotel Management
Thank you for sharing your experience. It is great to see you had a comfortable stay and found value in our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
1out of 5
by A verified traveller

The worse experiance ever.

Posted 23-Jan-2017 on Hotels
My wife and I got to the hotel and apparently my reservation didn't go through, but I had a confirmation number. They didn't even have a room ready for us. The front desk service was awful the guy there didn't have a clue what he was doing. We ended up leaving and going back home. Hotels.com needs to refund me my money. The worse experience ever.