Ratings based on 150 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from tx

Nice hotel

Posted 10-Feb-2017
Clean & location was handy to get to. Restaurants near by.
Comment from Hotel Management
13-Feb-2017 by ASIF, Hotel Management
We sincerely appreciate you taking the time to write such a fantastic review of our hotel. We have one of the best staff practicing the excellent professional customer service and they go up and beyond to take care of our valued guests. and they feel proud and great pride in serving our customers and everyone that comes here is a "member of our hotel family. It is fabulous that you thoroughly enjoyed every aspect of our hotel (hotel, location ,nearby lot of dinning option,our excellent staff professional customer service, breakfast, our spacious comfortable suites ) and that you plan on continuing to stay with us at the Comfort Suites North Fossil Creek, your future visits to Fort Worth, TX! We do our very best to provide all of our guests with incredible customer service and guest amenities. We truly do everything possible to provide the best value. It was our pleasure to have you as our guest, as we look forward to your next visit. Come again soon. Kind regards Mohammad Asif Mujtaba GM
3out of 5
Recommended
for Everyone
by A verified traveller from US

I like that there was a variety for breakfast.

Posted 14-Nov-2016
It was ok. Staff was pleasant. Breakfast was great! I think that if a person wants to add a one word they should be able to submit on this site without a problem.Thank you
Comment from Hotel Management
17-Nov-2016 by gm.tx379@choicehotels.com, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
5out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
Great
Comment from Hotel Management
21-Nov-2016 by General Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller

Posted 13-Nov-2016 on Hotels
The breakfast bar was ok... I do relize it was all rooms were sold out due to the NASCAR weekend. The eggs were hard and the orange juice wasn't fresh. The room was great though.
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
5out of 5
by A verified traveller

very clean

Posted 09-Nov-2016 on Hotels
very nice stay ... we loved the hotel and the staff ... we will stay there again!!
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel (hotel, location,our excellent staff professional customer service,breakfast) and that you plan on continuing to stay with us at the Comfort Suites North Fossil Creek, your future visits to Fort Worth, TX! We do our very best to provide all of our guests with incredible customer service and guest amenities. We truly do everything possible to provide the best value. It was our pleasure to have you as our guest, as we look forward to your next visit. Come again soon. Kind regards Mohammad Asif Mujtaba
5out of 5
by A verified traveller

Excellent facility

Posted 08-Nov-2016 on Hotels
Great hotel there for NASCAR weekend
Comment from Hotel Management
10-Nov-2016 by General Manager, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, MOHAMMAD ASIF MUJTABA GM
5out of 5
by A verified traveller

Clean and Comfortable. Breakfast was great!!

Posted 28-Oct-2016 on Hotels
Enjoyed our stay. Rooms were comfortable and very clean. Breakfast was great!!
Comment from Hotel Management
01-Nov-2016 by General Manager, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, MOHAMMAD ASIF MUJTABA GM
5out of 5
by A verified traveller

Posted 24-Oct-2016 on Hotels
Comment from Hotel Management
26-Oct-2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
3out of 5
by A verified traveller

Decent hotel for the price. Great staff.

Posted 14-Oct-2016 on Hotels
Very friendly staff. Hotel room was clean but needed some minor upkeep and maintenance (i.e. door lock busted on the inside of room and needed paint updated. Overall decent place for the money.
Comment from Hotel Management
20-Oct-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
1out of 5
by A verified traveller

Posted 22-Sep-2016 on Hotels
left the room after 1 night to many bugs in closet and on bad dirty carpeting, sorry
Comment from Hotel Management
28-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, MOHAMMAD ASIF MUJTABA GM