Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from US

I like that there was a variety for breakfast.

Posted 14-Nov-2016
It was ok. Staff was pleasant. Breakfast was great! I think that if a person wants to add a one word they should be able to submit on this site without a problem.Thank you
Comment from Hotel Management
17-Nov-2016 by gm.tx379@choicehotels.com, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
3out of 5
by A verified traveller

Heat

Posted 10-Sep-2016
There was not enough hot water, this was the only issue I have with this hotel.
Comment from Hotel Management
14-Sep-2016 by ASIF, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller from Texas

Posted 04-Sep-2016 on Hotels
We travel here often, its convenient and close to alot. Disappointed your hot tub was not heating .... we look forward to that. Pool area really needs a "clean up" and redecorating ..... its pretty lack luster.
Comment from Hotel Management
06-Sep-2016 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller

Posted 02-Sep-2016 on Hotels
The lock was broken and the top of the shower had mold on it but the room itself was clean and the staff was nice. The breakfast bar was great. Over all it was an ok stay. They just need to fix things up more.
Comment from Hotel Management
05-Sep-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
5out of 5
by Janice

Posted 11-Aug-2016 on Hotels
Comment from Hotel Management
15-Aug-2016 by General Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
1out of 5
by A verified traveller

DON'T STAY IF YOU HAVE PETS AT HOME

Posted 02-Aug-2016 on Hotels
This was the worst experience I have ever had. I was accused of having a dog in my room, locked out of my room until I signed the paper saying they were charging me the 50 bucks for the dog. What they were saying was a dog was because the blanket my daughter brought had dog hair on it. It transfered to the couch, so I had a dog. No one would come and look to prove I didn't have the dog. I was then told they would return the 50 dollars if my room didn't smell like a dog. The wi fi sucked, the hot tub was green, one of the phones in my room didn't work, and the ice machine on our floor was broken.
Comment from Hotel Management
10-Aug-2016 by General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We do not allow pets in our hotel and our housekeeper found lot of pet hairs in the room, initially we charged a pet fee but after guest told our staff that they do not have any pets in the room and we respect and regard our valued guest and refund the money at the same time. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, ASIF MUJTABA GM
3out of 5
by A verified traveller

Travel team dad

Posted 01-Aug-2016
Pros: Very close to places to eat and very good access to the highway!
Cons: Just and old hotel, but had very good service for the guests.
Location: Close to some pretty good restaurants. Just didn't like the corner store gas station. bunch of shady people in the area.
Very good hotel next to the place we were playing at. Lots of construction in the area.
Comment from Hotel Management
by ASIF, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller

Good

Posted 27-Jul-2016 on Hotels
Nice Hotel, right price. Breakfast is ok, classic one, eggs , Tx Wafles , stc. Only one thing, the walls at the room: stained, need paint. Other than that, ok for the price.
Comment from Hotel Management
04-Aug-2016 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller

Comfort suites

Posted 13-Jul-2016 on Hotels
Stay was fine. Room was fine. Only thing was we arrived 45 minutes after checkin time and our room was not ready. We had to stand outside the door and wait for it to be cleaned for 15 minutes after a 4 hour drive! But other than that everything was good!
Comment from Hotel Management
18-Jul-2016 by MOHAMMAD, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
4out of 5
by Lenny from McPherson, KS

Overnight stop

Posted 11-Jul-2016 on Hotels
Nice, clean, large room. Easy check in.
Comment from Hotel Management
18-Jul-2016 by MOHAMMAD, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM