Ratings based on 143 Verified Reviews

4.0 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from US

I like that there was a variety for breakfast.

Posted 14-Nov-2016
It was ok. Staff was pleasant. Breakfast was great! I think that if a person wants to add a one word they should be able to submit on this site without a problem.Thank you
Comment from Hotel Management
17-Nov-2016 by gm.tx379@choicehotels.com, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
3out of 5
by A verified traveller

Decent hotel for the price. Great staff.

Posted 14-Oct-2016 on Hotels
Very friendly staff. Hotel room was clean but needed some minor upkeep and maintenance (i.e. door lock busted on the inside of room and needed paint updated. Overall decent place for the money.
Comment from Hotel Management
20-Oct-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
1out of 5
by A verified traveller

Posted 22-Sep-2016 on Hotels
left the room after 1 night to many bugs in closet and on bad dirty carpeting, sorry
Comment from Hotel Management
28-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, MOHAMMAD ASIF MUJTABA GM
3out of 5
by A verified traveller

Posted 20-Sep-2016 on Hotels
The front desk staff is very friendly and helpful. The housekeeping is attentive. The only issues we encountered were random people hanging out in the parking lot under a tree, during the day and night. We were asked for cigarettes by people walking around in the parking lot, the latch key on the hotel door was broken, and the AC did not work properly. Not sure of the breakfast, but the room itself was clean and comfortable. Ok for overnight, but not an extended stay.
Comment from Hotel Management
22-Sep-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
3out of 5
by A verified traveller

Posted 14-Sep-2016 on Hotels
Comment from Hotel Management
15-Sep-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
3out of 5
Recommended
for Everyone
by A verified traveller

Heat

Posted 10-Sep-2016
There was not enough hot water, this was the only issue I have with this hotel.
Comment from Hotel Management
14-Sep-2016 by ASIF, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller from Texas

Posted 04-Sep-2016 on Hotels
We travel here often, its convenient and close to alot. Disappointed your hot tub was not heating .... we look forward to that. Pool area really needs a "clean up" and redecorating ..... its pretty lack luster.
Comment from Hotel Management
06-Sep-2016 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, MOHAMMAD ASIF MUJTABA GM
4out of 5
by A verified traveller

Posted 02-Sep-2016 on Hotels
The lock was broken and the top of the shower had mold on it but the room itself was clean and the staff was nice. The breakfast bar was great. Over all it was an ok stay. They just need to fix things up more.
Comment from Hotel Management
05-Sep-2016 by General Manager, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
5out of 5
by Janice

Posted 11-Aug-2016 on Hotels
Comment from Hotel Management
15-Aug-2016 by General Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
1out of 5
by A verified traveller

DON'T STAY IF YOU HAVE PETS AT HOME

Posted 02-Aug-2016 on Hotels
This was the worst experience I have ever had. I was accused of having a dog in my room, locked out of my room until I signed the paper saying they were charging me the 50 bucks for the dog. What they were saying was a dog was because the blanket my daughter brought had dog hair on it. It transfered to the couch, so I had a dog. No one would come and look to prove I didn't have the dog. I was then told they would return the 50 dollars if my room didn't smell like a dog. The wi fi sucked, the hot tub was green, one of the phones in my room didn't work, and the ice machine on our floor was broken.
Comment from Hotel Management
10-Aug-2016 by General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We do not allow pets in our hotel and our housekeeper found lot of pet hairs in the room, initially we charged a pet fee but after guest told our staff that they do not have any pets in the room and we respect and regard our valued guest and refund the money at the same time. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, ASIF MUJTABA GM