Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
76% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Michigan

In need of hotel fast

Posted 16-Apr-2016
Booked online. Was a great hotel. Espically for the price and quality of the hotel.
Comment from Hotel Management
23-Apr-2016 by ASIF, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
3 out of 5
by A verified traveller

Busy place

Posted 12-Apr-2016
Pros: The weight room with treadmill was good
The hotel is in a location behind a nightclub/bar and is a bit noisy. Other than some of the people in the area hanging out (not sure if they were staying at the hotel or not) I suppose it was ok. The first evening we got in out came a man from upstairs barefooted heading toward the front desk. I believe there where quite a few construction workers staying at the hotel. Everything was pretty nice however.
Comment from Hotel Management
21-Apr-2016 by ASIF, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
3 out of 5
by A verified traveller

Posted 02-Apr-2016
Was suppose to have a happy hour. Sat for 40 minutes and was brought out. Did not have adequate staffong
Comment from Hotel Management
05-Apr-2016 by ASIF, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.Our happy hour is on Tue, Wed and Thu, we provide the best happy hour in this area, our staff may be took sometime to present the best and they always do.As no contact name been provided so we are unable to get more information. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
1 out of 5
by A verified traveller from d

Not worth it

Posted 03-Mar-2016
Greeted by unknowledgeable staff- even though we spoke numerous times before 1. Dead roach outside room door 2. Heavy mold build up in shower and coffee pot 3. Poorly patched drain hole in shower floor 4. Room smelled wet due to broken vent 5. Each time they "cleaned" the room, they left the mold! 6. Random hairs all over the bathroom(I have a bald head, definitely not mine) I would NOT stay here again
Comment from Hotel Management
08-Mar-2016 by asif, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our maintenance and housekeeping department to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Fort Worth. Kind regards, MOHAMMAD ASIF MUJTABA GM
4 out of 5
by A verified traveller

Empfehlenswert

Posted 23-Dec-2015 on Hotels
- geräumige Zimmer - ausreichende Parkplätze - Haustierverbot - gutes Wlan - gern wieder
Comment from Hotel Management
27-Feb-2016 by MOHAMMAD, Hotel Management
Wir danken Ihnen für die Zeit nehmen , um unsere Online-Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel zu vervollständigen. Ihr Feedback ist sehr wichtig für uns und wir können Ihnen versichern, dass wir diese Informationen benutzen, um alles zu tun, um eine angenehme Erfahrung für jeden unserer Gäste zu schaffen . Wir hoffen, Sie bald wieder zu sehen ! Mit freundlichen Grüßen, MOHAMMAD ASIF Mujtaba GM
4 out of 5
by Susan from Houston

Great stay with an exception

Posted 22-Dec-2015 on Hotels
Room was large and spacious. Bed was extremely comfortable and relaxing. Toilet area was quite roomy. Breakfast was adequate - institutional type food with low flavor and appeal. Biggest issue I had was an individual who came into the parking area at 11:00 pm with bass loud enough to shake windows and proceeded to rev engine in the vehicle numerous times for close to an hour. Not sure if management could have done anything since other properties adjoined the parking lot but sleep was definitely a problem for us. That being said I found the room was great for the price and would stay there again but ask for a room further from parking lot. Too bad citizens are subject to thoughtless self centered idiots who think their choice of music should resonate everywhere.
Comment from Hotel Management
27-Feb-2016 by MOHAMMAD, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are very pleased that you have thoroughly enjoyed your stay with our spacious suite, comfortable beds and hot delicious breakfast. I do apologize for the noise made by some people outside during your stay which is definatley not in our control but our front desk personal tried her best to kept them quite. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, MOHAMMAD ASIF MUJTABA GM
4 out of 5
by A verified traveller

Posted 01-Dec-2015 on Hotels
Pull out wasn't clean had food on it Ask to be clean , 3-days didn't get get
Comment from Hotel Management
13-Feb-2016 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM
1 out of 5
by Adena from Norman, OK

My suggestion is to STAY AWAY

Posted 14-Sep-2015 on Hotels
We thought that this would be a romantic weekend for our anniversary, but boy were we wrong!! The hotel was shady when you pulled in and seemed to be in a weird area, but I thought that I could deal with that, as we wouldn't be spending too much time there. The room seemed to be literally falling apart!! There were GIANT cracks in the shower area, where it had then been caulked back together. There were also LARGE pieces of trim missing along the walls, where they had just been painted over instead of being replaced. The sheets had HOLES in them, and the pool was leaf filled and full of algae. For over 100.00 per night, I was SEVERELY unimpressed! We called the front desk and were told that they couldn't put us in another room, that they were booked. We booked it for two nights, but the next morning, when we told them that we would be checking out early (before 11 am) we were told that they would not issue any kind of refund. This was TERRIBLE customer service and I will not be staying there again!
Comment from Hotel Management
13-Feb-2016 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, MOHAMMAD ASIF MUJTABA GM
4 out of 5
by Andrew from Largo,Florida

Posted 26-Aug-2015 on Hotels
Excellent stay...great free breakfast everyday...had a family of five and saved about $300 on breakfast alone for the week....
Comment from Hotel Management
13-Feb-2016 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We are also very pleased that you did enjoy our hot delicious breakfast everyday. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
3 out of 5
by A verified traveller

Comfortable and close to fast food

Posted 20-Aug-2015
Pros: The staff was very nice and willing to accommodate.
Cons: The free breakfast could improve the juice quality.
Location: We were 20 minutes from many of the great attractions around Fort Worth.
Beds were comfortable and the rooms with a sofa bed were roomy enough to maneuver around one another. Our bathroom smelled of tobacco smoke, to the extent that it would take complete remodeling to take the smell out. The room itself was free of the smell. The free breakfast was less than desirable. The orange juice and apple juice were basically water with a bit of flavor and the waffle batter was bland tasting when cooked. The pool was very small, but kept our kids cool and entertained for the evening. The staff was very nice and offered to switch our room due to smoke smell in the bathroom but we declined the offer due to the fact that we had already settled in for the night and we were not going to be in the room much during our stay (so if you stay here, check the bathroom).
Comment from Hotel Management
27-Aug-2015 by MUJTABA, Hotel Management
It is a pleasure to receive such an exclusive review about our comfortable beds, our pool provided wonderful entertainment and joy to your kids and I am delighted that our staff took care of you very well and take every steps to make your stay comfortable and enjoyable. I really appreciate for pointing out about our juices and I do assure it will be check with the vendor to improve the quality and we are sure that you and your family enjoyed other hot and delicious items of our breakfast. It is the goal of our entire team to provide quality accommodations and exceptional service with friendly Texas hospitality, so that our guests will consider Comfort Suites North Fossil Creek Fort Worth their "home away from home" while Fort Worth. We look forward to your next visit. See you soon!!! Regards Mohammad Asif Mujtaba GM