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Reviews of Comfort Suites North Fossil Creek

2.5 out of 5
Comfort Suites North Fossil Creek
3751 Tanacross Dr, Fort Worth, TX

Reviews

7.4

Good

Rating 10 - Excellent. 174 out of 509 reviews" "
Rating 8 - Good. 141 out of 509 reviews" "
Rating 6 - Okay. 90 out of 509 reviews" "
Rating 4 - Poor. 47 out of 509 reviews" "
Rating 2 - Terrible. 57 out of 509 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jan, Jasper

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and updated.
Stayed 4 nights in Mar 2024

6/10 Okay

Justin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on 19 Mar 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges Platinum member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

8/10 Good

Dakota

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to crash for the night
Stayed 1 night in Feb 2024
Response from Mike on 19 Mar 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. As a Choice Privileges Platinum member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

10/10 Excellent

Sherry, Midland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 2 nights in Mar 2024
Response from Mike on 19 Mar 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. As a Choice Privileges Platinum member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

6/10 Okay

Meliss

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were in good shape, even though there was a cockroach in our room. Elevators were down, plumbing issues where the roof had not been repaired and moldy smell in the hallways and stairwell.
Stayed 1 night in Feb 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Mike PatelComfort Suites North Fossil Creek

10/10 Excellent

karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. . Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. . Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

10/10 Excellent

Walter

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Jan 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. . Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. . Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. . Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

2/10 Terrible

Ashlee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on 28 Feb 2024
Dear Customer Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Mike PatelComfort Suites North Fossil Creek

2/10 Terrible

sheronda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Appear to be very unconcerned when I advise them that there were cockroaches in my room. 3 to be exact.
Stayed 4 nights in Dec 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

4/10 Poor

Dylan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Towels and curtains had stains and crust on them. The toilet was clogged because somebody before us flushed makeup wipes down there. When we went to the front desk about this, they just handed us a plunger that didn’t work. The toilet stayed clogged the entire time we were there. Shower floor had black grime around the drain area. The only good thing was the mirror. The mirror was cool.
Stayed 1 night in Dec 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the main reasons we booked the hotel was the free breakfast. The day we were checking out, breakfast was not available. Other than that, the stay was great
Stayed 2 nights in Dec 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. As a Choice Privileges Diamond member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. As a Choice Privileges Diamond member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelComfort Suites North Fossil Creek

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, staff & service
It’s a cheap hotel and you get what you pay for. It was mediocre at best. Nothing was overtly wrong, just meh. My least favorite part was the breakfast. Bland potatoes and eggs and no meat was offered. They have the standard Texas shape waffle, but were out of the regular waffle mix. So unless you like pumpkin or chocolate flavored waffles, you’re out of luck. I know there are worse places, but there’s definitely nicer ones. But we had a place to stay that was cheap so I guess that’s what I was in the market for.
Stayed 2 nights in Dec 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service
The elevator wasn't working while I was there. Found out about it at check in. Overall though, it's a nice place.
Stayed 1 night in Nov 2023
Response from kush on 1 Dec 2023
Thank you

6/10 Okay

Juan

Stayed 2 nights in Nov 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

6/10 Okay

Kelley

Travelled with family
Liked: Amenities
Area felt unsafe. They tried to update and modernize rooms and lobby but every hallway had security doors and lobby did as well. While one can so they we proactive with security, for which I agree, but at same time it felt like the area may have been tough too. We weren't there long enough to determin if it was high crime or not
Stayed 1 night in Nov 2023
Response from Mike on 5 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mike PatelComfort Suites North Fossil Creek

2/10 Terrible

Brittani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches Galore
The hotel is roach infested and should be bulldozed
Stayed 1 night in Nov 2023
Response from MIKE on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Dona

Travelled with family
Liked: Room comfort
Stayed 3 nights in Nov 2023
Response from mike on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice, comfortable and quite. Only thing i had trouble with was in the shower. Being older i would like to see safty rails added in the bath and shower area. Thanks for the stay.
Stayed 1 night in Nov 2023
Response from mike on 15 Nov 2023
Thank you, Hope to see you again.

4/10 Poor

Mickie

Travelled with family
People all ages screaming & running up & down the hallways. All races of people were living in the hotel. Food smells were horrible. Trash bags always by the elevators. Room was not comfortable. AC/heat did not work well. Mattress was hard. Bathroom floor was uneven. We will never stay there again!!!!
Stayed 3 nights in Nov 2023
Response from mike on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
close to where we wanted to be.
Stayed 3 nights in Oct 2023
Response from mike on 15 Nov 2023
Thank you

10/10 Excellent

Jasmine

Stayed 1 night in Oct 2023
Response from mike on 15 Nov 2023
thank you

4/10 Poor

James T.

Disliked: Property conditions & facilities, room comfort
Not the nicest hotel.
We had to eat when we got there to check in. Understaffed. We got to our room. No phone and the trim was coming off in the bathroom. The curtains were filthy and the bed creaked every time we moved. The elevator broke at some point so we had to go down a flight to send it to the 3rd floor. We walked to dinner and there were homeless people all over the place. Police siren throughout the night too. Did not feel safe at all. Other people were yelling in the halls and being very disrespectful. Not happy with our stay. Couldn’t wait to get out of there!!!!
Stayed 1 night in Oct 2023
Response from mike on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Roger c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from mike on 15 Nov 2023
Thank you

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
So so. You get what you pay for.
You can tell the hotel had been recently remodeled, however there were corners cut or funding issues at the end. The blow dryer in the room didn’t work and looked very used. Not only did the phone not work it was not even connected or a wire to do so. The carpets were nice and plush, the wood flooring was layer over existing tile and you could tell where holes or drains were at. I’ll choose another hotel next time I’m in town.
Stayed 2 nights in Oct 2023
Response from mike on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Marq

Business traveller
Terrible neighborhood
Stayed 5 nights in Oct 2023
Response from KUSH on 13 Oct 2023
I am writing to apologize for the inconvenience and disappointment you experienced during your recent stay. I understand that you were concerned about the safety of the neighborhood surrounding our hotel.

4/10 Poor

Victoria

Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from mike on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Tricia

Travelled with family
Disliked: Amenities, property conditions & facilities
The only thing positive I can say about this hotel is that the staff was friendly. Will not stay here again.
Stayed 3 nights in Sep 2023
Response from mike on 4 Oct 2023
We are so sorry to hear that your recent stay with us did not meet your expectations. We take all guest feedback very seriously, and we are committed to improving our hotel in all areas.We hope that you will give us another chance to serve you in the future.

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from mike on 4 Oct 2023
Thank you so much for your rating! We are thrilled to hear that you had a positive experience with our. We appreciate your feedback and look forward to serving you again soon.

8/10 Good

Willie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very easy to access. Good for my business trip.
Stayed 5 nights in Sep 2023
Response from mike on 4 Oct 2023
Thank you so much for your rating! We are thrilled to hear that you had a positive experience with our. We appreciate your feedback and look forward to serving you again soon.

6/10 Okay

Richard

Travelled with family
Disliked: Amenities
Lots of dudes hangin around. Maybe they are harmless. Not sure Definitely some pot smoking going on some of the rooms. I’ve machine on 3rd floor was broke. Bathroom in the room where the ice machine was on the first floor was broke and the smell was terrible.
Stayed 1 night in Sep 2023
Response from mike on 4 Oct 2023
Thank you for your feedback. We are taking your concerns very seriously and are working to address them. We apologize for any inconvenience or discomfort you experienced during your stay.

2/10 Terrible

Jahari

Stayed 3 nights in Sep 2023
Response from mike on 15 Nov 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Edwin

Travelled with family
Liked: Staff & service
Check-in process was easy and fast. Once in our room we noticed that bed sheets looked old and stain, even a hole burnet from cigarette. Window's curtains had a very noticeable stain, and you could tell that there had been a water leak that came from the ceiling. There was noticeable mold on the restroom wall close to the shower, and the mold smell was traceable. Noticed some homeless people by the entrance and close area of this place, but there was no incident while our stay.
Stayed 1 night in Sep 2023
Response from mike on 4 Oct 2023
Thank you for your feedback. We are taking your concerns very seriously and are working to address them, including the condition of your room and the presence of homeless people near the hotel entrance. We apologize for any inconvenience or discomfort you experienced during your stay.

2/10 Terrible

Shakiyla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here!
This hotel was a total let down. Despite this rooms being large and hotel appearing to be fairly modern, I’d never stay again. Upon arriving to the hotel we noticed that it was located in a pretty sketchy area. At the check-in desk there was man in line behind me who was very clearly inebriated. Multiple people walked in and out the from entrance and were all under in the influence of hard drugs. Rooms were not cleaned properly. We had ants in room. Used Kleenex under the vanity leading to the restroom. Staff were not helpful or friendly. Breakfast was very nasty and selection left much to be desired. 0/10 do not recommend. Please do not waste your money.
Stayed 2 nights in Sep 2023
Response from kush on 26 Sept 2023
We sincerely apologize for your disappointing experience during your recent stay at our hotel. We truly value guest feedback as it helps us identify areas that require improvement, and we regret that your visit did not meet your expectations.First and foremost, we are concerned about your safety and comfort. We appreciate your concerns regarding the location and the behavior of some individuals in the vicinity. We take the safety and security of our guests very seriously, and we are actively working to address this issue with local authorities to ensure a safer environment for our guests in the future.Regarding the cleanliness of your room, we are deeply sorry to hear about the presence of ants and the lack of proper cleaning. We have a rigorous cleaning protocol in place, and it is clear that we fell short in this instance. Rest assured, we have taken immediate action to rectify this matter and have implemented additional training for our housekeeping staff to prevent such issues from happening in the future.Our team strives to provide a warm and welcoming atmosphere for our guests, and it is disappointing to hear that you found our staff unhelpful and unfriendly. We will conduct additional customer service training to ensure that our staff members provide the courteous and friendly service that we are known for.Regarding the breakfast experience, we apologize for the subpar quality and limited selection. We are actively working to improve our breakfast offerings to better cater to the diverse tastes of our guests.We truly appreciate your feedback, as it helps us make the necessary improvements to enhance the overall guest experience. We hope you will reconsider staying with us in the future, giving us another opportunity to provide you with the high level of service and comfort that we are known for. If you do decide to give us another chance, please reach out to our management team directly so we can ensure that your stay is exceptional.Once again, we apologize for falling short of your expectations, and we appreciate your valuable input.

6/10 Okay

Mary

Travelled with family
Disliked: Staff & service
I had paid for my stay prior to arriving and when checking in I was told I needed to pay a 50.00 deposit and it would be returned at check out. I have never encountered this before.
Stayed 1 night in Sep 2023
Response from kush on 26 Sept 2023
Dear [Guest's Name],We apologize for any confusion regarding the deposit requirement during check-in. This practice is in place to cover incidentals and is a standard procedure in many hotels. Rest assured that the deposit will be refunded to you in full at check-out, provided there are no additional charges. We appreciate your understanding and hope you have a pleasant stay with us.

10/10 Excellent

Staci

Stayed 1 night in Sep 2023
Response from KUSH PATEL on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel, did the trick. Walk to Texas Roadhouse or Waffle House.
Stayed 3 nights in Sep 2023
Response from kush patel on 13 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.We sincerely appreciate and value your feedback.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Chris

Disliked: Cleanliness, staff & service
Meh
The room smelled like smoke . And the tv in the first room didnt work and in the second room they gave me hbo didnt work .
Stayed 1 night in Sep 2023
Response from kush patel on 12 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Quinceon

Travelled with partner
Disliked: Cleanliness
Horrible!!!! Not clean at all. Switched rooms twice, and the second room was worst than the 1st. Didn't stay, left that night. Got another room somewhere else. Worst I've ever seen in my life! Cannot believe this was a comfort suites!
Stayed 2 nights in Sep 2023
Response from kush patel on 12 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Bryan

Business traveller
Disliked: Cleanliness
It's kinda ok for the price
It was ok. The trash pileup in the hall by the elevator was pretty gross. The breakfast kinda so so. The bed was uncomfortable, but the shower and the A/c were good!
Stayed 5 nights in Aug 2023
Response from kush patel on 5 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Nai

Stayed 1 night in Aug 2023
Response from KUSH PATEL on 20 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Michael

Stayed 1 night in Aug 2023
Response from kush patel on 5 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Kazimierz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Response from kush patel on 16 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Asia

Stayed 1 night in Aug 2023
Response from kush patel on 14 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from kush patel on 14 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North Fossil Creek.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.