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Reviews of Best Western Plus Lake Worth Inn & Suites

2.5 out of 5
Best Western Plus Lake Worth Inn & Suites
3920 Boat Club Rd, Lake Worth, Fort Worth, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 716 reviews" "
Rating 8 - Good. 212 out of 716 reviews" "
Rating 6 - Okay. 57 out of 716 reviews" "
Rating 4 - Poor. 21 out of 716 reviews" "
Rating 2 - Terrible. 21 out of 716 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

KEN

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Alexandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, convenient and all around great stay. If in the area again, we will stay here again!
Stayed 1 night in Mar 2024
Response from Guest Experience Team on 25 Mar 2024
Dear Alexandra,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was kept full and clean
Stayed 2 nights in Mar 2024
Response from Guest Experience Team on 18 Mar 2024
Dear Cindy,Thanks for your great feedback. We really appreciate it.

8/10 Good

George, McLoud

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a little trouble with the heater but Jason at the front desk was very helpful. Nice big room.
Stayed 1 night in Mar 2024
Response from Guest Experience Team on 17 Mar 2024
Dear George,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before but it’s been a few years. Lovely hotel. Friendly staff and literally took two minutes to check in.
Stayed 1 night in Mar 2024
Response from The Guest Experience Team on 7 Mar 2024
Dear Rhonda,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People
Stayed 2 nights in Mar 2024
Response from Guest Experience Team on 5 Mar 2024
Dear Joe,Thanks for your great ratings. We really appreciate your feedback.

8/10 Good

Benihirwe

Liked: Staff & service
It was okay.
Stayed 1 night in Mar 2024
Response from Guest Experience Team on 3 Mar 2024
Thanks for your feedback.we really appreciate it.

10/10 Excellent

Meredith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, very clean and comfortable room.
Stayed 1 night in Feb 2024
Response from Guest Experience Team on 29 Feb 2024
Dear Meredith,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Catharina Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and clean. The staff is very polite and friendly. They offer hot and cold breakfast with many choices. Would recommend it for a stay in the Dallas/Fort Worth area!!
Stayed 5 nights in Jan 2024
Response from Guest Experience Team on 3 Feb 2024
Dear Catharine,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Dear Ashton,Thanks for your great ratings. We really appreciate your feedback.

8/10 Good

Kevin

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Guest Experience Team on 20 Jan 2024
Dear Kevin,Thanks for your feedback. We really appreciate it.

2/10 Terrible

Rebecca

Travelled with family
Disliked: Staff & service
Very rude staff
Staff was very rude and sarcastic on the phone and in person. Both the night we got there and in the morning trying to checkout.
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Guest Experience Team on 22 Dec 2023
Dear Linda,Thanks for your great ratings. We really appreciate your feedback.

10/10 Excellent

Carlos

Stayed 1 night in Dec 2023
Response from Guest Experience Team on 19 Dec 2023
Dear Carlos,Thanks for your great ratings. We really appreciate your feedback.

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the room was nice and clean.
Stayed 1 night in Dec 2023
Response from Guest Experience Team on 18 Dec 2023
Dear Enrique,Thanks for your great ratings. We really appreciate your feedback.

8/10 Good

Hollis

Stayed 1 night in Dec 2023
Response from Guest Experience Team on 14 Dec 2023
Dear Hollis,Thanks for your ratings.We really appreciate it.

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness
Did the job. Nothing extraordinary and breakfast was marginal
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Dickies Arena and to old stockyards area. Great steak houses for dinner and having the waffle house in parking lot was enjoyable for breakfast. Nice property.
Stayed 3 nights in Nov 2023
Response from Guest Experience Team on 20 Nov 2023
Dear John,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest Experience Team on 20 Nov 2023
Dear Susan,Thanks for your feedback. We really appreciate it.

10/10 Excellent

Rebecca, Lake Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast service. Room was kept clean daily and staff very helpful. Area around hotel a little noisy. But very conveniently close to restaurants, stores, park, and expressway.
Stayed 7 nights in Nov 2023
Response from Guest Experience Team on 20 Nov 2023
Dear Rebecca,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, breakfast was a little limited, but the service was amazing. The manager was very helpful and kind was just great.
Stayed 1 night in Oct 2023
Response from Guest Experience Team on 11 Nov 2023
Dear Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was amazing , are room was made every day and clean towels every day .
Stayed 4 nights in Nov 2023
Response from Guest Experience Team on 6 Nov 2023
Dear Fernando,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 3 nights in Oct 2023
Response from Guest Experience Team on 23 Oct 2023
Dear Shelly,Thanks for your great feedback. We really appreciate it.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel
Stayed 4 nights in Oct 2023
Response from Guest Experience Team on 20 Oct 2023
Dear Matt,Thanks for your great ratings. We really appreciate your feedback.

8/10 Good

Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Experience Team on 15 Oct 2023
Dear Isabel,Thanks for your feedback. We really appreciate it.

10/10 Excellent

Alexis, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with easy access to both lakes
Stayed 2 nights in Oct 2023
Response from Guest Experience Team on 15 Oct 2023
Dear Alexis,Thanks for your great feedback. We really appreciate it.

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very clean hotel..and very nice staff!!
Stayed 2 nights in Oct 2023
Response from Guest Experience Team on 12 Oct 2023
Dear April,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean and quiet. Staff very helpful and friendly. Breakfast was fresh and had a good selection of items. Will definitely stay here again.
Stayed 1 night in Oct 2023
Response from Guest Experience Team on 7 Oct 2023
Dear George,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. No frills but Super clean. We were in town for the TCU parents weekend & price was so reasonable as opposed to closer hotels. Easy trip to campus.
Stayed 3 nights in Sep 2023
Response from Guest Experience Team on 7 Oct 2023
Dear Maria,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Anniversary Trip
Every employee was extremely friendly and greeted us as we passed by. The hotel was very clean and the beds were super comfortable. My husband and I were in the Fort Worth area for our annivesary and would stay at this hotel again for sure.
Stayed 2 nights in Sep 2023
Response from Guest Experience Team on 7 Oct 2023
Dear Sarah,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Guest Experience Team on 7 Oct 2023
Dear Shawn,Thanks for your feedback. We really appreciate it.

10/10 Excellent

James

Stayed 6 nights in Sep 2023
Response from Guest Experience Team on 15 Oct 2023
Dear James,Thanks for your great ratings. We really appreciate it.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Sep 2023
Response from Guest Experience Team on 26 Sept 2023
Dear Anthony,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team.

10/10 Excellent

Matt

Stayed 1 night in Sep 2023
Response from Guest Experience Team on 14 Sept 2023
Dear Matt, Thanks for your great ratings. We really appreciate it.

8/10 Good

April

Stayed 1 night in Sep 2023
Response from Guest Experience Team on 7 Oct 2023
Dear April,Thanks for your great feedback. We really appreciate it.

4/10 Poor

John

Business traveller
This facility did not measure up to the BW Plus Hotels.
Stayed 2 nights in Sep 2023
Response from Guest Experience Team on 9 Sept 2023
Dear John,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price!
Stayed 1 night in Aug 2023
Response from Guest Experience Team on 28 Aug 2023
Dear Guest,Thanks for your great feedback. We really appreciate it.

10/10 Excellent

Elisa

Stayed 1 night in Aug 2023
Response from Guest Experience Team on 26 Sept 2023
Dear Elisa,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team.

10/10 Excellent

Jim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the free breakfast and Wi-Fi. Rooms were comfortable and secure.
Stayed 2 nights in Aug 2023
Response from Guest Experience Team on 11 Aug 2023
Dear Jim,Thanks for your great feedback. We really appreciate it.

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 2 nights in Aug 2023
Response from Guest Experience Team on 8 Aug 2023
Dear Ron,Thanks for your great ratings. We really appreciate it.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Aug 2023
Response from Guest Experience Team on 7 Aug 2023
Dear Albert,Thanks for your great ratings. We really appreciate your feedback.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Experience Team on 3 Aug 2023
Dear Michael,Thanks for your ratings. We really appreciate your feedback.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean & quiet. Everything worked properly, such as ac, frig, coffee pot, tv. It was very comfortable & relaxing. Front desk staff nice & accommodating. Unable to rate the breakfast as we didn’t try it but liked that the option was available.
Stayed 3 nights in Jul 2023
Response from Guest Experience Team on 1 Aug 2023
Dear April,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team.

6/10 Okay

Patrick

Stayed 1 night in Jul 2023
Response from Guest Experience Team on 31 Jul 2023
Dear Patrick,Thanks for your feedback. We really appreciate it.

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Experience Team on 31 Jul 2023
Dear Tracy,We strive to provide a superior experience to all of our guests and I am sorry yours didn’t meet expectations.

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Guest Experience Team on 25 Jul 2023
Dear Robert,Thanks for your great ratings. We really appreciate your feedback.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
I stay here frequently. It’s always quiet and clean . Front desk personnel are polite and professional. They have added a coffee machine and filtered water dispenser which is nice . Breakfast is adequate. Good stay
Stayed 1 night in Jul 2023
Response from Guest Experience Team on 23 Jul 2023
Dear Pam,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,The Guest Experience Team.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice, friendly people.
Stayed 1 night in Jul 2023
Response from Guest Experience Team on 19 Jul 2023
Dear Jason,Thanks for your feedback. We really appreciate it.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 8 nights in Jul 2023
Response from Guest Experience Team on 19 Jul 2023
Dear Ralph,Thanks for your feedback. We really appreciate it.

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2023
Response from Guest Experience Team on 7 Aug 2023
Dear Daniel,Thanks for your great ratings. We really appreciate your feedback.