Front of property

Reviews of Americas Best Value Inn Decatur, IN

2 out of 5
Americas Best Value Inn Decatur, IN
1033 North 13th Street, Decatur, IN

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 177 reviews" "
Rating 8 - Good. 61 out of 177 reviews" "
Rating 6 - Okay. 44 out of 177 reviews" "
Rating 4 - Poor. 22 out of 177 reviews" "
Rating 2 - Terrible. 14 out of 177 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seams to be quiet and easy to get to
Stayed 1 night in Jan 2024
Response from Niraj Patel on 30 Jan 2024
thank you for your time and reviews.

6/10 Okay

Paul

Stayed 1 night in Dec 2023
Response from Niraj Patel on 28 Dec 2023
THANK YOU FOR YOUR TIME AND REVIEWS

8/10 Good

Sandra

Liked: Staff & service
Mostly vacant and looks like they are undergoing some work on part of the property. The ice maker wasn't functioning. My room was comfortable and quiet though.
Stayed 1 night in Dec 2023
Response from Niraj Patel on 10 Dec 2023
thank you for your time and reviews.

6/10 Okay

daven

Stayed 1 night in Nov 2023
Response from Niraj Patel on 28 Dec 2023
THANK YOU FOR YOUR TIME AND REVIEWS

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very east to get to and had several dinning choices to choose from
Stayed 1 night in Oct 2023
Response from Niraj Patel on 27 Oct 2023
thank you for your time and reviews.

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2023
Response from Niraj Patel on 10 Dec 2023
thank you for your time and reviews.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine for overnight stay
Nice place, clean & comfortable. Everything worked and I received a first-floor room as requested. Some noise from the highway was discernible inside the room but was effectively filtered by the A/C unit on constant fan mode. Management was friendly and responsive to my preferences. I was too tired to explore the surrounding area but noticed an array of eating & shopping places the following morning. I would definitely stay at this motel again in the future.
Room interior 1
Room interior 2
Room interior 3
Bathroom
Stayed 1 night in Sep 2023
Response from Niraj Patel on 26 Oct 2023
thank you for the reviews and your time .

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because I'd stayed here before, in late 2010's (2016 - 2018) while riding my bicycle from Ft. Wayne to Portland IN for a Feed My Starving Children (FMSC) MobilePack at Jay County High School. Overall, a pleasant stay; however, the HVAC unit in my room 138 is due for repair or replacement! It made a horrible noise, to the point where I couldn't use it. (Something had gone wrong with the motor that runs the compressor and fan)
Stayed 1 night in Sep 2023
Response from Niraj Patel on 26 Oct 2023
thank you for your time and reviews.

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Niraj Patel on 24 Sept 2023
thank you for your time and reviews.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Niraj Patel on 24 Sept 2023
thank you for your time and reviews.

6/10 Okay

Mark

Ac needs to be replaced. Lack of dining around
Stayed 1 night in Sep 2023
Response from Niraj Patel on 14 Sept 2023
Thank you for your review, we will look into the a/c issue...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok stay
We had some initial problems. Sink did not drain. Hair dryer didn't work. After talking to staff, both items were taken care of. We asked fork extra pillows and they were waiting for us the next night. Room had a distinct cigarette order that was slightly annoying. Price was good.
Stayed 2 nights in Sep 2023
Response from Niraj Patel on 10 Dec 2023
thank you for your time.

10/10 Excellent

David

Liked: Cleanliness, staff & service
There weren't any bugs in the room.
Stayed 2 nights in Jul 2023
Response from Niraj Patel on 1 Aug 2023
THANK YOU FOR THE REVIEW.

6/10 Okay

Adeline K.

Liked: Staff & service
Easy to find from main road. Thanks for the big blue sign.
Stayed 2 nights in Jul 2023
Response from Niraj Patel on 1 Aug 2023
THANK YOU FOR THE REVIEW.

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
I chose this generally no frills place only because I wanted to swim in the morning after a run. However, the pool was not in use (see photo for how the pool really looks) and the cigarette butts speak for themselves (see photo). It's bad that people smoke and throw their butts on the ground. Still, owners should take pride in their property and sweep them up.
Stayed 1 night in Jul 2023
Response from Niraj Patel on 21 Jul 2023
we do apologize for inconvenience at our property.

4/10 Poor

Qasim

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Niraj Patel on 1 Aug 2023
THANK YOU FOR THE REVIEWS.

10/10 Excellent

Delores

Stayed 1 night in Jun 2023
Response from Niraj Patel on 1 Aug 2023
THANK YOU FOR YOUR TIME AND REVIEWS.

6/10 Okay

Edward

Stayed 2 nights in May 2023
Response from Niraj Patel on 25 Jun 2023
thank you for your stay with us.and your time.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from NIRAJ on 14 May 2023
THANK YOU FOR YOUR REVIEWS.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from NIRAJ on 14 May 2023
THANK YOU FOR YOUR TIME AND REVIEWS.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Niraj Patel on 30 Apr 2023
Thank You for your review. We hope you will choose us for your future stays while traveling to or thru N.E. Indiana.

8/10 Good

Eva

Stayed 1 night in Mar 2023
Response from Niraj Patel on 30 Mar 2023
Thank you for your review...

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Niraj Patel on 17 Jan 2023
thank you for your review

2/10 Terrible

BRYANT

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
The rooms need major repairs
Response from Niraj Patel on 17 Jan 2023
thank you for your review, we will address the rooms in a later planned improvement.

10/10 Excellent

Lawrence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, well maintained place on a single level in town. Pleasant help and very quiet.
Stayed 1 night in Dec 2022
Response from Niraj Patel on 13 Jan 2023
Thank You for your positive word

8/10 Good

Lee Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but clean.
Stayed 1 night in Dec 2022
Response from Niraj Patel on 11 Dec 2022
Thank you.

10/10 Excellent

jasondawson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Niraj Patel on 11 Sept 2022
Thank You for the outstanding review, we appreciate your feedback, we hope you select us for your next stay when you come back into town.

2/10 Terrible

Cassandra

Travelled with family
Stayed 4 nights in Aug 2022
Response from Niraj Patel on 14 Aug 2022
Thanks for review Sorry.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Older property
Stayed 5 nights in Jul 2022
Response from Niraj Patel on 2 Aug 2022
thank you for your review

10/10 Excellent

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Maybe a scam
Check in was bad he said my card was declined i used before and after check in so i know it was good. Gave a different card he started typing the info into computer i told him to stop and delete info then gave him cash. It's illegal to store credit card info
Stayed 3 nights in Jul 2022

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little dated but well maintained, clean, and quiet. The bed was comfy and the pool was very clean
Stayed 1 night in Jul 2022
Response from Niraj Patel on 29 Jul 2022
Thank you.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
This seems to be an older motel that has experienced some remodeling. Nothing fancy. It was exactly what I needed: someplace clean to shower and sleep. Bed was sooo comfortable!! Coffee pot, microwave, and small fridge were included in my room.
Stayed 7 nights in Jul 2022
Response from Niraj Patel on 23 Jul 2022
Thank you.

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Niraj Patel on 20 Jul 2022
Thank you.

6/10 Okay

Penny

Travelled with family
Disliked: Amenities
It was ok but owner wasn’t very friendly and there was no outside seating
Stayed 1 night in Jul 2022
Response from Niraj Patel on 18 Jul 2022
Thank you.

2/10 Terrible

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very wornout. The room smelled like cigarettes and had a paint cam with cigarette buttes that smelled very bad. I mentioned to the person at the front desk that the person staying next to us was smoking in the room and he said the person had been told before, but has not listened.
Stayed 1 night in Jul 2022
Response from Niraj Patel on 18 Jul 2022
Sorry for your problem.

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the shower head. Breakfast was one hour late. Front desk personnel was less than enthusiastic. Apparently live-ins occupying some rooms with unsightly items outside the door. Puddles all over the parking lot. Rust in corners of shower. Torn carpet along bathroom area. Pillows as flat as pancakes. Leftover hair in shower. Toilet seat loose. Alarm clock unplugged, old and "sticky". Complaint at front desk about cigarette smoke in room not addressed.
Stayed 1 night in Jul 2022
Response from Niraj Patel on 17 Jul 2022
Breakfast Time Monday to Friday 6:00 AM to 7:00 AM And Saturday & Sunday 7:00 AM to 10:00 AM Sorry For Hospitality.

6/10 Okay

Shamael

Disliked: Cleanliness
Stayed 1 night in Jul 2022

2/10 Terrible

Mary

Stayed 2 nights in Jul 2022
Response from Niraj Patel on 17 Jul 2022
Without Stay no review Sorry.

2/10 Terrible

Donterey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs..dont stay!
Woke up with bed bug on me Had about 10 bites. Found 2 in the bed. Manager refused to help.
Stayed 1 night in Jun 2022
Response from Niraj Patel on 4 Jul 2022
Sorry.

8/10 Good

William H Wise

Stayed 1 night in Jun 2022

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, decent shower. Quiet and comfortable.
Stayed 1 night in Jun 2022
Response from Niraj Patel on 18 Jun 2022
Thank you.

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Niraj Patel on 29 May 2022
Thank you.

10/10 Excellent

Isaiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy no frills stay.
Stayed 2 nights in Apr 2022
Response from Niraj Patel on 6 May 2022
Thank you.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stay. Clean and well maintained.
Stayed 1 night in Apr 2022
Response from Niraj Patel on 30 Apr 2022
Thank you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Niraj Patel on 7 Apr 2022
Thank you so much.

4/10 Poor

Theresa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old badly needs updating.
Stayed 1 night in Dec 2021
Response from Niraj Patel on 24 Dec 2021
thanks for your review, improvements planned.

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed Bugs
I booked this for a quick one night stop on my trip. Turned out to be a mistake as I now have multiple bed bug bites to deal with. Won't be back.
Stayed 1 night in Nov 2021
Response from Niraj Patel on 29 Nov 2021
I check this room I am not find any bed bug. I am sorry Thank you for this review

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021
Response from Niraj Patel on 21 Nov 2021
Thank you so much .

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decatur,In. stay
A good clean room. Very good WiFi. No problems with other tenants. There was some road noise but it was not as bad as most places I've stayed in. If you stay here, definitely eat at the Indiana pancake house. It's two doors up and a very good value.
Stayed 2 nights in Nov 2021
Response from Niraj Patel on 15 Nov 2021
Thank you so much.

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Nov 2021
Response from Niraj Patel on 9 Nov 2021
Thank you.