Both mornings the coffee was empty by 8am. There was excessive noise at night in the hallway, & I was scared to look out and see what it was, sounded like a party. The spare toilet paper roll (which we needed) was somehow wet, and was stiff where it had dried, and still wet in the middle. We had a handicapped room, which has no walk-in shower and it had NO chair!! We asked for one, but never got one. They do not care here. Surprisingly, the bed was very comfty.