Reception

Reviews of Fort Davis Inn & R.V. Park

2 out of 5
Fort Davis Inn & R.V. Park
2201 N State St, Fort Davis, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 792 reviews" "
Rating 8 - Good. 295 out of 792 reviews" "
Rating 6 - Okay. 118 out of 792 reviews" "
Rating 4 - Poor. 29 out of 792 reviews" "
Rating 2 - Terrible. 23 out of 792 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Amenities
Beautiful area nestled at the foot of the Davis Mountains very convenient if planning a visit to the McDonald Observatory. Staff very friendly and room was clean and fresh.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 17 Apr 2024
Dear Jason, we are pleased that you thoroughly enjoyed your time at Fort Davis Inn and RV. We appreciate you letting us know how satisfied you were with our beautiful surroundings, convenient location, friendly staff team, and fresh accommodations. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Fort Davis.Best Regards, Fort Davis Inn Customer Care Team

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Not very clean. Hair drier didn't work. Windows rattled in the wind. Door sticks. On the plus side, includes a fridge and microwave.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 17 Apr 2024
Dear Daniel, we appreciate you taking the time to share your feedback with us, and we sincerely apologize for the cleanliness issues and the inconvenience caused by the broken hairdryer, rattling windows, and sticky door. Your comfort is our top priority, and we regret falling short of your expectations in this regard. We're glad to hear that you found the inclusion of a fridge and microwave to be a plus. Please know that we have addressed these concerns with our housekeeping and maintenance teams to ensure a more enjoyable experience for our guests. Do not hesitate to inform us if any other aspects of your visit were unappealing. Kindly give us another chance to prove to you that there is so much more pleasure and relaxation in the guest experience at Fort Davis Inn and RV.Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

Melanie

Travelled with partner
Liked: Amenities
Basic motel style accommodation. Comfortable.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 16 Apr 2024
Dear Melanie, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
The place had a friendly atmosphere and many guests had stayed there before.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Dear Paul, we are thrilled to see that your experience during your stay was friendly and satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our courteous services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Fort Davis Inn and RV on your next visit!Best Regards, Fort Davis Inn Customer Care Team

4/10 Poor

Gavril

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Dear Gavril, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
The Ft Davis hotel accomodations were exactly as described. The hotel was very clean, checking in and out was smooth and the room was very clean. The AC worked great and shower water was hot and in great shape
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Amy, we are happy to have hosted you and served you well at Fort Davis Inn and RV. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

MIchael

Liked: Cleanliness, amenities, property conditions & facilities
It’s an old hotel in a quiet and scenic area. I slept well, but there was no hot water in the am, and the the facilities could use some work.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Michael, we appreciate your feedback regarding your recent stay with us. While we're pleased to hear that you slept well, we apologize for the inconvenience caused by the shortage of hot water in the morning and any deficiencies in our facilities. Your comments will be shared with our maintenance team for immediate attention. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Fort Davis.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Larry, thank you for letting us know you had a great stay at Fort Davis Inn and RV. We're glad our check-in service impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quaint old style motel with modern amenities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Gary, we are delighted to know that you have the best ratings for us on your stay. We must provide a quaint, well-equipped space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Fort Davis Inn and RV guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

Celia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property managers. Coffee was poor. Breakfast was minimal.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Celia, thank you for reviewing your stay at Fort Davis Inn and RV. We are delighted to know that you had an enjoyable time at our hotel, with our property managers leaving a positive impression. We have noted your complaint about the shortcomings in our coffee and breakfast options. We have notified our team to resolve this matter immediately as it is a top priority concern for our customers' comfort. As a hotel dedicated to offering a satisfying guest experience to all, we continually try to improve the variety and quality of services that we offer, so thank you for sharing your feedback. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Hey Ruth, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Fort Davis Inn and RV!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Peng Hui

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Hey Peng Hui, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Fort Davis Inn and RV!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Marlena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The renovation done to the rooms is the best quality I’ve seen. It was obviously an older motel, but you can tell a lot of effort was put into it. There is no table lamp like others have stated, but we usually pack a little night light since we have kiddos. It’s nothing fancy, but very clean, comfortable, and stylish. We enjoy hiking around and visiting the Ft. Davis/Bahlmorea/Alpine area and this place is perfect for the price. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Marlena, thank you for your kind words and positive feedback regarding our recently renovated rooms. We're delighted to hear that you found them clean, comfortable, and stylish. Your satisfaction is our priority, and we're glad that our accommodations met your needs during your visit to the area. We appreciate your understanding about the absence of a table lamp and will take your feedback into consideration for future improvements. We hope you consider booking with us again next time you are in the area so that we can provide the peaceful and relaxing stay you expect and deserve.Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

GARY

Travelled with partner
Liked: Cleanliness
This Inn is a mixed bag. The exterior is in need of repainting/refurbishing but the rooms are actually pretty nice. The bathrooms are a little small but it was me and my wife so it wasn't a problem. A family might have a problem. The breakfast was below average. No meat of any kind. Few selections. They didn't provide any kind of juice, only a orange flavored sickly sweet beverage.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 26 Mar 2024
Dear Gary, we appreciate your honest feedback about your recent stay with us. We apologize for any disappointment caused by the exterior appearance of our inn and the limited breakfast options. Your comments are valuable to us, and we will use them to address areas for improvement. We're glad to hear that you found your room comfortable, but we apologize for any inconvenience caused by the size of the bathrooms. Your feedback will help us make necessary adjustments to ensure a more satisfying experience for all our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay.Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

Susan M

Stayed 1 night in Feb 2024
Response from Customer Care Team on 10 Apr 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Rebecca

Stayed 1 night in Mar 2024
Response from Customer Care Team on 20 Mar 2024
Dear Rebecca, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

zamira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Comfortable beds as well.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Zamira, we thank you for honestly rating our hotel and comfy beds. Our main objective is to provide a clean, quiet room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten guest experience on your next visit to Fort Davis.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is in a great location if you plan on seeing some of the historical, educational or natural sites in the area. The Fort Davis National Monument is literally 5 minutes away, Fort Davis State Park is only about 4 miles away and the McDonald Observatory is just about 17 miles (all uphill). Big Bend National Park is only a 1.5 hour trip from there as well. The rooms were clean and the staff was helpful. There were some electrical glitches the first morning there, however it had to do with the local electricity provider rather than the inn. Once the power company resolved their issues, everything worked as it should. I would have liked having a lamp by the bed rather than just overhead lighting and a chair would have been nice too (my companion's room did have a chair). But other than that, I have nothing particularly negative to say about the place. It's not a La Quinta or Marriot, but if you're just looking for a place to rest and refresh after a day of sight-seeing, I think it fits the bill nicely. The price wasn't bad either. I would probably stay there again if I should return to that area.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Bob, thank you so much for taking the time to share your detailed feedback with us. We're delighted to hear that our hotel's convenient location suited your needs perfectly for exploring the historical and natural wonders of the area. It's wonderful to know that you found our rooms clean and our staff helpful throughout your stay. We apologize for the electrical glitches you experienced, which were beyond our control, but we are grateful for your understanding. Your suggestion regarding the addition of bedside lamps and chairs in the rooms has been duly noted, and we'll certainly consider it for future improvements. We strive to provide a comfortable and welcoming environment for all our guests, and we're thrilled to hear that you found our accommodations satisfactory. We truly appreciate your kind words and your consideration of returning to stay with us again. Should your travels bring you back to the area, we would be honored to host you once more. Thank you for choosing our inn, and we look forward to welcoming you back for a more fulfilling vacation experience.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

kathie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and adequate.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Kathie, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and well-equipped accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Fort Davis Inn and RV on your next visit!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Matilde

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 16 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Richard

Business traveller
We had no hot water no electric and no heat at 3 am. We left at 8 am still didnt have. We couldnt have breakfast. Owner was rude and would not compensate
Stayed 1 night in Mar 2024
Response from Customer Care Team on 16 Mar 2024
Dear Richard, we're deeply sorry to hear about the lack of essential amenities during your stay and the unsatisfactory response from our staff to your requests. Providing a comfortable and hassle-free experience is our utmost priority, and we understand the frustration caused by the inconvenience you faced. We will address the issues you encountered with urgency and ensure that appropriate measures are taken to prevent such incidents. Please accept our sincerest apologies, and we hope to have the chance to make it up to you in the future.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Leslie, San Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The staff were very hospitable. The checkin process was quick and easy. The rooms were very clean.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 14 Mar 2024
Dear Leslie, thank you for rating our services and reviewing your stay at Fort Davis Inn and RV. Our staff contributes their best efforts to ensure that our guests receive a premium hotel experience enriched by clean and pleasant conditions. We're delighted to have done that for you suitably. The ease of our check-in service and the quality of our hospitality is a matter of pride for us, and your appreciation makes us overjoyed. We generously offer our hospitality and care to all our dear guests, so you can be assured that we will serve you relentlessly for your comfort. Let us know when you're revisiting Fort Davis so we can arrange excellent accommodation for you again!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Daniel C Orr

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, affordable, recently updated to similar Holiday Inn standards. It was difficult to understand the foreigner managers language.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on 21 Feb 2024
Dear Daniel, we sincerely appreciate your positive comments about the comfort and affordability of our hotel, as well as the recent updates. However, we apologize for any difficulty you experienced in understanding the language of our manager. We understand the importance of effective communication and will ensure that such language barriers are addressed to provide a more seamless experience for all our guests. Your feedback is invaluable to us, and we hope to have the opportunity to exceed your expectations in the future.Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities
For my needs, it worked well. Beautiful scenic view of the mountains
Stayed 6 nights in Feb 2024
Response from Customer Care Team on 21 Feb 2024
Dear Angela, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. Your appreciation for the scenic view of the mountains delights us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Fort Davis in advance, and we'll book a perfect room for your vacation. Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Owners are working very hard to provide good service to their guests.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Dear Susan, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our owner's kind customer service. It is a proud moment for our team to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Fort Davis Inn and RV with the finest of our facilities and services!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Avg property need to upgrade continental breakfast
Stayed 1 night in Jan 2024
Response from Customer Care Team on 19 Feb 2024
Dear Ronnie, thank you for your feedback regarding our continental breakfast. We apologize if it did not meet your expectations, and we appreciate your suggestions for improvement. We will work to enhance our breakfast offerings for a better guest experience. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at Fort Davis Inn and RV many more times.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

ROBBIN, Manchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Fort and the Mcdonald observatory. Good laundry as well.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 16 Feb 2024
Dear Robbin, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Fort Davis Inn and RV. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location and laundry facilities makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Beiling

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 2 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Antonius

Liked: Cleanliness, property conditions & facilities
Nice view from our front room.
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 6 Feb 2024
Dear Antonius, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for the beautiful view from the room. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Fort Davis Inn and RV with the finest of our facilities and services!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Annette, Malone

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 29 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Janet

Stayed 1 night in Jan 2024
Response from Customer Care Team on 18 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was very clean and the beds were comfortable. If I could change anything, I would add softer lighting next to the beds. The lighting in the room was very bright.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Jan 2024
Dear Caroline, thank you for sharing your feedback with us. We're delighted to hear that you found the room very clean and the beds comfortable. We appreciate your suggestion regarding softer lighting next to the beds, and we will certainly consider this as we strive to enhance our guests' comfort. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay at our place.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Kere

Liked: Cleanliness, room comfort
Ft Davis
Clean room. Microwave and fridge. Breakfast was provided. I like being able to park in front of the door to our room when traveling.
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Kere, we are happy to have hosted you and served you well at Fort Davis Inn and RV. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities, hygiene standards, and breakfast service. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Fort Davis Inn Customer Care Team

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness
Average Motel
Basic, no frills motel - clean and comfortable. The A/C worked well and the blankets were very warm. Beautiful view. Breakfast was not great - pancake machine was out- of- order and there wasn't a waffle maker as seen in the pictures. Only cereal, milk/ juice/ coffee, eggs and packaged muffins were available the first day; and no eggs the second day. The tub had sewage backup the second day.
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Christina, we're pleased to hear that you found our hotel clean and comfortable. While it is our pleasure that the air conditioning, blankets, and view impressed you, we sincerely apologize for the inconvenience you faced with the breakfast choices and the sewage backup in the tub. We are sorry for these shortcomings and disappointed that we could not provide a truly fulfilling experience for you at our place. We assure you that we will revisit your review, improve our offerings, and update our facilities to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 30 Dec 2023
Dear James, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Fort Davis Inn and RV on your next visit!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities
Small but very clean and comfortable. Management is friendly and helpful.
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 26 Dec 2023
Dear Kenneth, we are happy to have hosted and served you exceptionally well at Fort Davis Inn and RV. Thank you for your kind words about our friendly and helpful services. We are glad you found your room comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay, is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to Fort Davis, with our facilities running at their best.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Eva

Stayed 1 night in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Dear Eva, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you another unbeaten guest experience on your next visit to Fort Davis.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Rex, Fort Worth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 14 Dec 2023
Hi Rex, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Fort Davis Inn and RV with the finest of our amenities and resources!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only complaint was toilet ran off and on all night. Breakfast did not look fresh
Stayed 1 night in Dec 2023
Response from Customer Care Team on 13 Dec 2023
Dear Larry, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Fort Davis Inn and RV on your next visit!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Darryl

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Clean and comfortable
Clean comfortable rooms , have stayed here many times
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 5 Dec 2023
Dear Darryl, many thanks for your glowing review of our hotel. At Fort Davis Inn and RV, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean and comfy rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Fort Davis!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Sandra

Liked: Property conditions & facilities
Not many dining options.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 5 Dec 2023
Dear Sandra, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Fort Davis Inn and RV. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. Other than the shortage of dining options in the neighborhood, we hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The motel was older but kept up very nicely. It was close to the McDonald Observatory which was good for us. The price was very good.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 29 Nov 2023
Dear Carol, thank you for letting us know you had a great stay at Fort Davis Inn and RV. We're glad our well-maintained accommodations, convenient location, and decent pricing worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was clean, convenient, and the beds were very comfortable. TV, hair dryer, coffee maker all worked smoothly. Room certainly not soundproof and continental breakfast was uninspiring. Overall, should we return to Fort Davis, we would certainly consider this place without hesitation.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 29 Nov 2023
Dear Michael, thank you for your positive comments about the cleanliness, convenience, and comfort of our property. We have taken note of your feedback regarding the inadequate soundproofing and unsatisfactory breakfast. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We are thrilled to learn that you would choose to stay here again on your next journey to Fort Davis.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very comfortable stay, friendly staff, hot breakfast, clean room, nice quiet location. Highly recommended
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 21 Nov 2023
Dear Silvia, we are thankful for giving our hotel a splendid rating for our staff services, breakfast, rooms, and location. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. Your recommendation means a lot to us, so we look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

John

Liked: Cleanliness, room comfort
Plain but comfortable.
Clean room, plain but comfortable; plumbing dated. Door difficult to close, needs a bit of adjustment.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 16 Nov 2023
Dear John, thank you for your feedback on the cleanliness and comfort of your room. We apologize for any inconvenience caused by the dated plumbing and the difficulty with the door. Your comments are important to us, and we will address these issues promptly to ensure a more comfortable stay for our guests. We appreciate your understanding and hope to have the pleasure of hosting you again in the future.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Was pleasantly surprised to find this place to be clean and quiet, except for when a large family with kids stayed in the room next door.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 8 Nov 2023
Dear Michelle, we're delighted to hear that you were pleasantly surprised by our clean and quiet property. We apologize for any noise disturbance from neighboring guests; our team will look into such matters if you inform us promptly. Thank you for your comments, as we grow and get better with honest customer feedback. You had the experience we strive to provide for each of our guests, and we hope to welcome you back many more times.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

John

Liked: Cleanliness, room comfort
Good value
Clean and quiet. Just a couple minutes drive to enchanting little town of Fort Davis, with its Fort Davis NHS and the Davis Mtns.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 6 Nov 2023
Dear John, we are thankful for giving our hotel a splendid review for our convenient location and well-maintained facilities. We aim to deliver clean, quiet accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Fort Davis Inn Customer Care Team

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Basic inexpensive clean motel type room. Nice big screen TV with movies that actually worked. Management was helpful and friendly. Recommended.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 3 Nov 2023
Dear Douglas, we are happy to have hosted you and served you well at Fort Davis Inn and RV. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our convenient facilities and friendly services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Fort Davis Inn Customer Care Team

8/10 Good

Robert T

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 2 Nov 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team