Lobby

Reviews of Best Western Carowinds

2.5 out of 5
Best Western Carowinds
3675 Foothills Way, Fort Mill, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1009 reviews" "
Rating 8 - Good. 381 out of 1009 reviews" "
Rating 6 - Okay. 141 out of 1009 reviews" "
Rating 4 - Poor. 48 out of 1009 reviews" "
Rating 2 - Terrible. 37 out of 1009 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was clean and in good shape. We were only there for the overnight but it was a pleasant experience.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pet free which we liked. Staff was good and responsive
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and quiet. First room we had was close to laundry and noisy but they gladly let us change rooms. Very easy access to interstate.
Stayed 3 nights in Mar 2024
Response from vik on 25 Mar 2024
Thank you for staying with us , Have A great Day

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There food was cold
Stayed 2 nights in Mar 2024
Response from vik on 25 Mar 2024
Thank you for staying with us , Have A great Day

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there were a couple of food options available, and that it was a walkable distance. There seemed to be an 18 wheeler truck driving area adjacent to the parking lot and some of the folks around there did look a little suspect. I left my eyeglass case and couldn't find a number to contact them to see if they could mail my eyeglass case.
Stayed 4 nights in Mar 2024

6/10 Okay

William N.

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Clean. Great breakfast
Stayed 1 night in Mar 2024
Response from MANAGER on 17 Mar 2024
Thanks for your feedback, waiting to see you soon!

10/10 Excellent

bert

Liked: Property conditions & facilities
Very handy to the freeway and I have stayed here before.
Stayed 1 night in Mar 2024
Response from LEO on 12 Mar 2024
Thank you HAVE A GREAT DAY

8/10 Good

Deborah

Stayed 1 night in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Mar 2024
Response from Leo on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAYING WITH US HAVE A GREAT DAY

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Leo on 7 Mar 2024
THANK YOU FOR STAYING WITH US HAVE A GREAT DAY

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH US

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the money. Friendly staff
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the over night stay. The people courtesy,helpful and professional. The price was fantastic.
Stayed 1 night in Feb 2024
Response from Leo on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

6/10 Okay

Maria

Liked: Staff & service
Hotel is ok. Nothing fancy. Stayed there one night.
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

2/10 Terrible

Shayna, Harmony

Disliked: Cleanliness, staff & service, property conditions & facilities
This property needs a major update and cleaning!! Bed wasn’t even clean…
Stayed 1 night in Jan 2024
Response from LEO on 12 Mar 2024
THANK YOU FOR STAYING WITH US ,APOLOGIES FOR THE INCOVINENCE CASUED .

10/10 Excellent

Rita

Travelled with partner
Liked: Amenities
Happy with everything, except, the property was a bit hard to find. It is kind of hidden.
Stayed 1 night in Jan 2024
Response from MANI on 15 Jan 2024
THANKS FOR YOUR RESPONSE

10/10 Excellent

Craig, lenoir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff easy check in . 2 min to carowinds 15 min walk
Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANKS FOR THE RESPONSE

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANKS FOR THE RESPONSE

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

10/10 Excellent

Markita R.

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The Best Western Carowinds was one of the best places I've stayed very clean staff very professional for breakfast with great for a Best Western type of hotel I will give it a four stars
Stayed 1 night in Dec 2023
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MANI on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

8/10 Good

Lateisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
The stay was very peaceful.
Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

8/10 Good

Les

Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

4/10 Poor

William

Stayed 1 night in Oct 2023
Response from Leo on 22 Dec 2023
Thanks for your surbey. We will try to serve you better next time.Regards,Best Western

8/10 Good

filippo

Travelled with family and small children
Liked: Property conditions & facilities
Very quite not much going on
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with partner
Nice hotel but staff hovered over us at breakfast making us feel unconfortable
Stayed 1 night in Nov 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was outdated, and we did not like the pillows.
Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Giuliano

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything you need any nothing more. Rooms were clean, not anything super fancy but again, everything you need. Staff was kind. No complaints.

10/10 Excellent

Yaakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but for the money.
Clean, comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean room. However our room on the main floor was in an alcove right next a rear exit. Very noisy with people going in and out all night and early in the morning.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

DANIELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

DEBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Troy

Stayed 1 night in Oct 2023
Response from MANI on 15 Jan 2024
THANKS FOR YOUR RESPONSE

8/10 Good

Tonya

Stayed 1 night in Oct 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“ No Worries” every thing from check in to check o
Everything from check in to check out went smoothly. Staff was friendly and very helpful. Thank you.
Stayed 3 nights in Oct 2023

8/10 Good

Holly

Stayed 1 night in Oct 2023

6/10 Okay

Kenneth

Stayed 1 night in Oct 2023

10/10 Excellent

Terrelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay nice and clean friendly staff and great price
Stayed 1 night in Oct 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough
The hotel was clean, and had everything we needed. The bathroom could have used more towels, which we were given upon request. We were there 4 nights, and had to have our room key reset every night. The staff is not very friendly, but not rude. The breakfast was very basic, but adequate. Very convenient location, and good enough lace to stay if you don’t plan to be at the hotel very much.
Stayed 4 nights in Oct 2023
Response from MANI on 22 Oct 2023
SORRY FOR THE INCONVIENCE WE WILL IMPRESS YOU ON YOUR NEXT VISIT TO OUR HOTEL

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MANI on 22 Oct 2023
THANK YOU

2/10 Terrible

Kyle

Stayed 1 night in Oct 2023
Response from LEO on 17 Nov 2023
THANKS FOR THE SURVEY. SORRY FOR THE INCONVINIENCE CAUSED. WE WILL TAKE THE FEEDBACK AND TRY TO SERVE YOU BETTER.BEST WESTERN TEAM

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok, but not up to par
The place was clean, service was friendly. Could use some maintenence and a redesign of the breakfast area. While it was fine for 2nights, it was the most run down of any Best Western we've ever stayed in.
Stayed 2 nights in Oct 2023
Response from MANI on 22 Oct 2023
SORRY FOR THE INCONVIENCE WE WILL IMPROVE