Banquet hall

Reviews of The Ritz-Carlton, Fort Lauderdale

5 out of 5
The Ritz-Carlton, Fort Lauderdale
1 North Fort Lauderdale Beach Blvd., Fort Lauderdale, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 968 reviews" "
Rating 8 - Good. 149 out of 968 reviews" "
Rating 6 - Okay. 67 out of 968 reviews" "
Rating 4 - Poor. 32 out of 968 reviews" "
Rating 2 - Terrible. 24 out of 968 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Staff was perfect. Giselle poolside was AWESOME! Rodney was terrible, but Giselle made up for it. Would def. Visit again!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruizheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best room we have ever stayed
Stayed 1 night in Dec 2023

10/10 Excellent

Robert, New Hyde Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROXIMITY TO THE BEACH
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew, North Caldwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific service and beautiful place. Some parts were dated like the elevator panels. It was a fantastic stay and I would definitely go back.
Stayed 5 nights in Feb 2024

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

john

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place runs with the priority of the comfort of the guests. Just terrific service. I wish they had removed the minibar that wasn’t so mini. I asked and let it go. I’ll look into Ritz in other locations.
Stayed 7 nights in Jan 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff!

10/10 Excellent

Todd

Stayed 1 night in Jan 2024

2/10 Terrible

Giuseppe

Stayed 3 nights in Dec 2023

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If there is “perfect” in hospitality, The Ritz in Ft. Lauderdale embodies it. Excellent location, food, access to the beach, and the extremely attentive service personnel. If I were to make one suggestion: it is time to invest in the upkeep of the rooms (e.g., furniture)
Stayed 2 nights in Dec 2023
Response from Kateryna on 5 Jan 2024
Dear Maxim,Thank you for choosing The Ritz Carlton in Fort Lauderdale and for your time to leave such a pleasant review for our ladies and gentlemen.Will be looking forward welcoming you back soon!

10/10 Excellent

Allen G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property with top-shelf staff.
Stayed 3 nights in Dec 2023
Response from Kateryna on 10 Dec 2023
Dear Allen G,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

10/10 Excellent

jack

Travelled with partner
Liked: Amenities
Loved everything about the hotel.
Stayed 3 nights in Nov 2023
Response from Kateryna on 10 Dec 2023
Dear Jack,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kateryna on 10 Dec 2023
Dear Marie,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

10/10 Excellent

Aleksandar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible front desk service from the managegment evreything else worth every cent!
Stayed 1 night in Nov 2023

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never the rear
Staff was exemplary Perfect location Problem of having Inter coastal view is the noise from the buildings hvac condenser turbines and unfortunately the hotel next doors too. We couldn’t really sleep well. Even though we were on the 14 th floor.
Stayed 4 nights in Nov 2023
Response from Kateryna on 10 Dec 2023
Dear Ezra,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! We do apologize for any inconvenience the location of the room caused.Will be looking forward welcoming you back soon and make sure you will have a pleasant stay.Warmest regards,The Ritz Carlton Fort Lauderdale

8/10 Good

Jaun M Jansen van

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Kateryna on 10 Dec 2023
Dear Jaun M Jansen van,Thank you for your time to leave such a pleasant review for our ladies and gentlemen and thank you for staying with us! Will be looking forward welcoming you back soon.Warmest regards,The Ritz Carlton Fort Lauderdale

6/10 Okay

Ely, Newton

Travelled with partner
Liked: Cleanliness, staff & service
Room was basic. Paid for an upgraded luxury room. View was a construction site. Low water pressure. Antiquated shower. TV did not work properly. No ice in the room. No foam pillows available. Not what I expect from a Ritz Carlton.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a superb location
Great location next to the beach. Walking distance to the Boat Show. Walking distance to Steak 941. Great pool bar.
Stayed 2 nights in Oct 2023
Response from Kateryna on 29 Oct 2023
Good day Mr. Thomas and thank you for choosing The Ritz Carlton Fort Lauderdale. We are pleased to see such a nice review and delighted you enjoyed your stay with us.Looking forward welcoming you back soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, clean, and safe. The staff was amazing.
Stayed 5 nights in Oct 2023
Response from Kateryna on 25 Oct 2023
Thank you for choosing The Ritz Carlton Fort Lauderdale and for your time to leave such a nice review. We will be delighted to welcome you back soon.

10/10 Excellent

Amanda Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the best! Ocean front, tall windows, lots of lighting options, room service and just all around comfort!!!
Stayed 3 nights in Oct 2023
Response from Kateryna on 29 Oct 2023
Good day Ms. Leigh and thank you for choosing The Ritz Carlton Fort Lauderdale. We are pleased to see such a nice review and delighted you enjoyed your stay with us.Looking forward welcoming you back soon!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz is always the best and Chris from the Burlock restaurant in the hotel lobby was absolutely outstanding. Great stay. Highly recommend!
Stayed 1 night in Oct 2023
Response from Kateryna on 15 Oct 2023
Good afternoon Mr. Peter. Thank you for choosing The Ritz Carlton Fort Lauderdale. Our ladies and gentlemen delighted to know that you enjoyed your stay with us. We will be looking forward welcoming you back soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property, Great attentive staff. Beautiful view. Nice beach access directly across street.
Stayed 2 nights in Oct 2023
Response from Kateryna Golizdra on 10 Oct 2023
Dear Ms. Amy thank you for choosing The Ritz Carlton Fort Lauderdale. It's a pleasure to know you enjoyed your stay. And thank you for the high score!We will be more than happy to welcome you back soon!Ladies and gentlemen of The Ritz Carlton Fort Lauderdale

10/10 Excellent

JOYCE, Duquesne

Liked: Staff & service, property conditions & facilities
Staff is amazing- housekeeping was not what is expected.
Stayed 3 nights in Oct 2023
Response from Kateryna on 11 Oct 2023
Thank You for choosing The Ritz Carlton Fort Lauderdale for your past stay. Joyce, we appreciate your feedback and thank you for such a high score. We regret to hear that housekeeping services were not as per your expectations and will make sure to improve if you could give us a little bit of more information.Your opinion is important to us.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Terry Torres on 6 Oct 2023
Dear Alice,Thank you for the amazing review. We are delighted you enjoyed a memorable and inspired stay. Looking forward to your return stay!Thank you always,Terry

8/10 Good

Adonis

Stayed 2 nights in Sep 2023
Response from Kateryna on 29 Oct 2023
Good day Mr. Adonis and thank you for choosing The Ritz Carlton Fort Lauderdale. We are pleased to see such a nice review and delighted you enjoyed your stay with us.Looking forward welcoming you back soon!

10/10 Excellent

Russ

Stayed 2 nights in Sep 2023
Response from Terry T on 6 Oct 2023
Dear Russ,Thank you for taking the time to share your amazing experience at The Ritz Carlton! We are delighted you experienced a memorable and inspired stay!Thank you always,Terry

10/10 Excellent

James Gregson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience!!! Very clean room and this place has friendly, courteous staff from the housekeepers, the valet staff and the wonderful lady at the front desk who set the tone for the whole experience. The photos of the pool do not do it justice either. It’s larger than it seems. The only downside would be that the walkway from the pool area wasn’t working and the elevator from the pool to the street was hit and miss but this did not detract from all the plus points we encountered. We will definitely be back.
Stayed 3 nights in Sep 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear James Gregson,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Shawntay, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great. The restaurant was amazing and all of the staff went above and beyond to assist. I would definitely stay here again
Stayed 2 nights in Sep 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Shawntay,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, particularly in Burlock Coast! We look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Lindsay Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no other place like the Ritz. Best employees in the world.
Stayed 3 nights in Sep 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Lindsay Taylor,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Jacob

Travelled with pets
Liked: Amenities
Pet friendly
Stayed 1 night in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Jacob,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that you enjoyed your experience as we are a pet friendly resort. We look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Sharon, Durham

Travelled with partner
Liked: Staff & service, amenities
Fabulous hotel will definitely return
Stayed 2 nights in Sep 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

8/10 Good

Hester, Ponte Vedra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Hester,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

6/10 Okay

wayne

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed at Ritz properties many times. It was a little disappointing during this stay for a few reasons. First, when we filled the bath with water we found that it was a brownish-yellow. We were informed this was normal for the area, but it seems that when staying at a luxury property one would receive this information prior to their stay to avoid surprises. The service was a little less each day, and towards the end of our visit they didn’t even replenish wash cloths. Most often when we have stayed with Ritz, the service is outstanding. Unfortunately this time was a little less than ideal. And be sure to read the fine print- not that it was a huge issue, but a resort fee and parking fee totaling more than 100.00 per day is a bit disingenuous when not included in the pricing upfront.
Stayed 3 nights in Sep 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Wayne,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. Thank you for your feedback, and we have already connected to further discuss your concerns. We look forward to welcoming you back in the future! Please let us know how we could be assistance to make your next experience most enjoyable.

10/10 Excellent

Cindy

Travelled with partner
Liked: Amenities
Excellent service and close to restaurant and shops. Walking distance.
Stayed 2 nights in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Cindy,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

rene, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaa.
Stayed 2 nights in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Rene,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

8/10 Good

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were top notch
Stayed 6 nights in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Gary,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Kai, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Think the 2 computers and printers at the business center on 4th floor didn’t work but that was the only problem I had
Stayed 3 nights in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Kai,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Thank you for the feedback regarding the business center computers. We will further assess these devices.Please let us know how we could be assistance in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Jennifer,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Joe

Stayed 1 night in Aug 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Joe,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is great, but the staff was even better! Example: we had just had breakfast in the onsite restaurant and were taking pictures outside. The hostess for the restaurant noticed this,came out, and asked us if we would like her to take a picture of us. I could give 5 or 6 other examples that tell how attentive the staff is to the guests here. These people know what customer service means! Our room was listed as a "partial ocean view", but it was incredible! The kind of view you dream about waking up to every morning. We had a huge balcony that was more than twice as big as I thought it would be. Room was clean and comfortable, and was up-to-date. Our stay was from July 30 to August 2, 2023.
Stayed 3 nights in Jul 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Neil,Dear Sharon,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

john

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Ritz and Expedia!
Stayed 1 night in Jul 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear John,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

4/10 Poor

Heather

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
HVAC did not work! Finally got temp down after waiting 3 hrs for engineer but 2 hrs after he lwft stifling hot. Thin walls. Lots of noise. Very hot. No water pressure. I wound up moving to a holiday inn which 2ws significantly less expensive and much more comfortable!
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Heather,Thank you for staying with us at The Ritz-Carlton, Fort Lauderdale. We value your feedback, and I apologize for the concerns that you referenced from your most recent experience. Please let me know how I could be of assistance in the future to prevent this from being your lasting impression of our property.

8/10 Good

Anahita Minooee

Liked: Cleanliness, staff & service, property conditions & facilities
Service as great
Stayed 4 nights in Jul 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Anahita Minooee,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Jul 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Pamela,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. We are delighted to know that our ladies and gentlemen assisted to create a wonderful experience, and we look forward to welcoming you back! Please let us know how we could be assistance in the future.

6/10 Okay

Granville

Stayed 2 nights in Jul 2023
Response from Samuel Fuerstman, Director of Operations on 18 Sept 2023
Dear Granville,Thank you for recently staying with us at The Ritz-Carlton, Fort Lauderdale. Please let us know what we could do different to earn a 5/5, as we are constantly striving to improve our guest experience. Please let us know how we could be assistance in the future.

4/10 Poor

Heather

Business traveller
Disliked: Cleanliness, property conditions & facilities
water in tub is gray - loud noise outside for the hvac for an upgraded room - dirty - loud - amenities lacking -I'd rather stay at a Holiday Inn
Stayed 1 night in Jul 2023

6/10 Okay

Granville

Travelled with partner
Liked: Staff & service
The bellmen and valet persons were really good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Star Monique

Stayed 4 nights in Jul 2023

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was hard working and courteous. Food was fantastic. Very clean spacious room.
Stayed 3 nights in Jul 2023

10/10 Excellent

RAFAEL, MIdlothian

Liked: Staff & service
Great Staff
Stayed 2 nights in Jun 2023