Outdoor pool, pool loungers

Reviews of Hilton Garden Inn Fort Lauderdale Airport-Cruise Port

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1013 reviews" "
Rating 8 - Good. 295 out of 1013 reviews" "
Rating 6 - Okay. 105 out of 1013 reviews" "
Rating 4 - Poor. 69 out of 1013 reviews" "
Rating 2 - Terrible. 48 out of 1013 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

vincent de

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
hotel 5 minute walk to shopping area with many restaurants. The water in the shower and basin was warm at best most of the time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luz

I stayed for one night and I am very pleased. Clean hotel, cozy and comfortable rooms. The staff is very nice and helpful. I’ll stay here again. Thank you!
Stayed 1 night in Mar 2024

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t like when checking in were told they would contact us when room available and they did not
Stayed 1 night in Mar 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area—convenient shopping and dining. Love the proximity to airport and cruise port
Stayed 1 night in Mar 2024

10/10 Excellent

Roland

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tsan

Stayed 1 night in Mar 2024

8/10 Good

Aileen

Travelled with partner
Liked: Staff & service
We really did like this property. Only two dings. When we first got in our room and flushed the toilet, it was leaking at the floor. I called the front desk, and they responded very quickly. The maintenance guy came and took care of it right away. We had problems with the keycards for our room's lock. We couldn't get it unlocked, so again they sent up a maintenance guy, and he changed the batteries.
Stayed 1 night in Mar 2024

8/10 Good

Starla

Liked: Cleanliness, staff & service
Desk very busy, slow service
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in from our cruise ship in Miami earlier than expected and they put us in a room immediately we did not have to wait which was fantastic and very accommodating. We will definitely stay here again free transport to the airport, the rooms are all clean and updated and there is a nice complimentary breakfast! Excellent for before and after your cruise.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like it was freshly painted and updated.
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph, Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and cruise port.
Stayed 1 night in Mar 2024

8/10 Good

Reg

Travelled with partner
Liked: Staff & service, property conditions & facilities
Out of their control but arrived at the hotel at 10:00 am off a ship and unable to get a room until 3:00.
Stayed 1 night in Mar 2024

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice but I would not recommend staying in the room we had. It was supposed to be accessible but the room was not setup well. The pull out bed blocked the king bed so I had to sleep on the sofa so we could get out of the main bed. No bar near the toilet. Also stayed next to elevator so it was loud. Staff was pleasant, restaurant was great.
Stayed 1 night in Mar 2024

8/10 Good

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a convenient location. Within walking distance to many stores and restaurants. Just needs a little more upkeep in the rooms i.e. re-caulk showers, regrout tiles.
Stayed 1 night in Feb 2024

4/10 Poor

Gary

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Kenneth, Holyrood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Stayed 1 night in Feb 2024

8/10 Good

Joseph, Regina

Travelled with group
Liked: Property conditions & facilities
Good l location
Stayed 2 nights in Feb 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean property, clean and spacious room, quiet, non-smoking floor, walkable distance to multiple shops and restaurants, complimentary water in lobby was nice. spa/jacuzzi was not in service, breakfast was overpriced and not very good, and the gym did not have access to TV and no cleaning supplies, however the equipment was in working condition.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Clean,comfortable.
Stayed 1 night in Feb 2024

4/10 Poor

Sharon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was uncomfortable. There was a noisy vent next to the bed. The mattress was foam and mushy. The pillows were flat. There was only one chair so only one of us could sit. Very uncomfortable!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024

4/10 Poor

Shelley

Travelled with partner
Disliked: Amenities
Airport pick up was a joke waited a 1/2 hour then when guy came vehicle wasn’t clearly marked asked driver if it was Daina beach Hilton said no called hotel again waited 1/2 hour again same guy shows up and finally understand s me said “ oh I’m sorry I misunderstood “ so waited 1 hr total Them signed up for shuttle to boat dock ask for noon time pick up girl puts down 10:30 when I clearly said noon .that mix up caused confusion .and I’m sorry you can pick up from airport for free but charge20 .00 per person to drop off at boat dock that took about 6 minutes.I usually like Hilton s but never staying here again .I’ve already booked another cruise for 2026
Stayed 1 night in Feb 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the walk in shower . Strong WiFi . Options for food ,decent pool area . Free shuttle from airport
Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

8/10 Good

Donna

Stayed 2 nights in Feb 2024

6/10 Okay

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Our bathroom ceiling was leaking. We had to go to the desk 3 times before they decided they could not fix it and gave us another room. This was a serious safety issue as either of us could have slipped and fallen . There were no apologies or inquiries when we were checking out.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport and cruise port for a one night stay before our cruise. Lots of shopping and restaurants within walking distance.
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower was leaking beds are uncomfortable and the pillows are terrible go Down a block and get a better room for better orice
Stayed 1 night in Feb 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room, comfortable bed
Stayed 1 night in Feb 2024

10/10 Excellent

Yves

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Stayed 1 night in Feb 2024

4/10 Poor

Michele

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Angela H.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great area near the ports with two shopping centers within walking distance.
Stayed 1 night in Feb 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was modern and well maintained.
Stayed 1 night in Jan 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 1 night in Jan 2024

10/10 Excellent

Gillean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024

6/10 Okay

Benny

Liked: Staff & service
Property needs updating
Stayed 1 night in Jan 2024

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Amenities
The hotel took 1 hr to get us from airport even though I called and they said they would send shuttle, then the morning shuttle didn’t work either. The building is dirty and elevator in shambles. Avoid this hotel if you can
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Stayed 1 night in Jan 2024

8/10 Good

Rose

Stayed 1 night in Jan 2024

8/10 Good

steven

Stayed 1 night in Jan 2024

10/10 Excellent

GERALDINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quest services sausage
Stayed 1 night in Jan 2024