Ratings based on 54 verified reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Mumbai

Posted 09-Nov-2018
I still love Malabar house after half a dozen visits Tastefully done , staff fantastic ... I hope to be back ! Kathryn
Comment from Hotel Management
14-Nov-2018 by Surya , Hotel Management
Dear Kathryn, Greetings from Malabar Escapes ! We are overwhelmed with the wonderful review you have given us and pleased to hear that our team has made your experience here, a memorable one. We will continue to strive and create unique experiences to make your holidays one of the best you have experienced. Once again, thank you for patronage and we would be delighted to welcome you again with many more experiences in the future. Do visit our website page and social media links which will have the updated ongoing offers and unique seasonal experiences. Warm Regards, Surya Balakrishnan Reservations Manager
5 out of 5
by a verified traveller from Scotland

Posted 09-Oct-2018 on Ebookers
Lovely homely armosphere in quiet part of town. Excellent helpful staff. Superb sea food. Only disappointment was the pool which is very small; but the warm hospitality more than compensates!
Comment from Hotel Management
14-Nov-2018 by surya, Hotel Management
Dear Bill, Greetings from Malabar Escapes ! We are overwhelmed with the wonderful review you have given us and pleased to hear that our team has made your experience here, a memorable one. We will continue to strive and create unique experiences to make your holidays one of the best you have experienced. Once again, thank you for patronage and we would be delighted to welcome you again with many more experiences in the future. Do visit our website page and social media links which will have the updated ongoing offers and unique seasonal experiences. Warm Regards, Surya Balakrishnan Reservations Manager
5 out of 5
by a verified traveller

Gentle break in flight to Australia.

Posted 15-Jun-2018 on Hotels
A short break on our way home to Australia. Very quiet time with monsoon about to break.
Comment from Hotel Management
06-Jul-2018 by surya, Hotel Management
Dear Adrian, Greetings from Malabar Escapes ! We are overwhelmed with the wonderful review you have given us and pleased to hear that our team has made your experience here, a memorable one. We will continue to strive and create unique experiences to make your holidays one of the best you have experienced. Once again, thank you for patronage and we would be delighted to welcome you again with many more experiences in the future. Do visit our website page and social media links which will have the updated ongoing offers and unique seasonal experiences. Warm Regards, Surya Balakrishnan Reservations Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Uk

Posted 27-Apr-2018
We enjoyed so much so we extended our stay on more night, highly recommend
Comment from Hotel Management
06-Jun-2018 by surya, Hotel Management
Thank you so much for your response Awaiting to welcome you again
4 out of 5
Recommended
for Getaway With Friends
by a verified traveller

A conundrum?

Posted 11-Feb-2018 on Hotels
It was all good until they told us we had to go to a different hotel. We are still not sure why....explanations unconvincing....
4 out of 5
by a verified traveller

Good luxury option in central Fort Cochin

Posted 09-Jan-2018 on Hotels
Amazing suite which you would expect at that price. While the restaurant is in a very nice setting, the food was a bit of a let down given the price.
5 out of 5
Recommended
for Everyone
by a verified traveller from London

The best hotel in India (out of 7)

Posted 26-Dec-2017
I can't think of a single bad thing I could say about this hotel. They got everything right, down to the last detail. The staff are friendly and seem to genuinely care about their guests and are obviously proud of their hotel. Allen on reception in particular was a star.
Comment from Hotel Management
02-Jan-2018 by Latha Nair - Director - Sales & Marketing, Hotel Management
Dear Tom, Thank you for your review on Expedia. We are delighted to know that you have enjoyed your stay with us. We also thank you for taking the time to compliment our team member . This will certainly be shared with Allen . We look forward to your next visit and wish you a happy new year.
4 out of 5
by Nathan

Posted 21-Apr-2017 on Hotels
Cute place. It's India, so don't expect much. Just be pleasantly surprised if and when it works out. Great art. Mediocre food. Decent room, but bathroom flooding issues, noise from the courtyard, and lots of mosquitos (not really their fault) prob pushes this down a few notches. Surprised this is a Relais property. But it's the price of a Holiday Inn at, like, the Cleveland Airport, so what can you expect? The colonial architecture and interiors were nicely done. Kerala is turning dry, so only beer and wine at the bar. And Fort in Kochi is really only worth your time for a night...it's a bit boring after you see all the standard tourist stuff.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by a verified traveller from Toronto, Canada

Charming boutique hotel with great restaurant

Posted 28-Mar-2017
This is a charming, historic, beautifully renovated property in the centre of the old part of Kochi, within walking distance of great shops, the Chinese fishing nets, and other historic buildings. The restaurant, in a central courtyard, was absolutely fantastic. We found the beds quite hard and uncomfortable. And we had some problems in the bathroom -- the hand-held shower unit pulled out completely from the wall, as did the control for the sink faucet. A bit of a surprise, given this is a Relais and Chateaux property. The staff was very apologetic, but didn't offer us anything to make up for the inconvenience. A nice hotel for India, but am unsure whether it's truly worthy of Relais and Chateaux status.