Ratings based on 54 verified reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 26-Jun-2019
Brunton's Boatyard has a wonderful atmosphere of history, grandeur and beauty, with the added dimension of being right on the foreshore of a working harbour. The free activities including a harbour cruise every evening were most welcome and the staff so friendly. We enjoyed the pool, the friendly, professional service, the quality food, the environmental sustainability of course, as this was the reason for the booking! No request was too much or to little. It was a joy to stay here again and I highly recommend it. We loved the ferries coming in and out and the easy walking distances to explore Fort Kochi.
Comment from Hotel Management
04-Jul-2019 by Manoj Nair, Hotel Management
Dear guest, Thank you for the very positive feed back. we hare extremely happy that you had a great time with us and that our amazing team took good care of you. we look forward to having you with us soon again.
5 out of 5
by a verified traveller from Bangalore

Posted 31-May-2019
this property well maintained and exotic by its location.
Comment from Hotel Management
04-Jun-2019 by Manoj Nair, Hotel Management
Thank you for posting your feedback. Great to know that you had a great stay with us. We look forward to welcoming you back to Brunton soon again.
5 out of 5
by a verified traveller

Posted 31-May-2019
Comment from Hotel Management
04-Jun-2019 by Manoj Nair, Hotel Management
Great to know that you enjoyed your stay. Hope to see you back soon again.
5 out of 5
by a verified traveller

Lovely colonial style rooms!

Posted 14-Apr-2019 on Hotels
The colonial style rooms and the crazy comfy bed had as sold at “hello”. The food was amazing and they service spot on!!
Comment from Hotel Management
16-Apr-2019 by Manoj Nair, General Manager, Brunton Boatyard, Hotel Management
Dear guest, Thank you for the very positive feedback. We are pleased to know that you enjoyed your stay. We look forward to having you with us soon again.
3 out of 5
by a verified traveller

Only if you really need to spend a night in Kochi.

Posted 24-Feb-2019 on Hotels
Nice colonial building with small pool overlooking the bay. Spacious rooms but very noisy because of ferry sirens and birds.
Comment from Hotel Management
21-Mar-2019 by Manoj Nair, General Manager, Hotel Management
Dear Mr Daniel, Thank you for the feed back on this forum. The ferry is a new addition which is extremely noisy but the most important means of transport for local public. We are sond proofing our rooms to resolve this issue. Look forward to having you with us soon again.
5 out of 5
by a verified traveller from Thuwal, sa

Posted 12-Dec-2018
Nice colonial building, excellent service and food
5 out of 5
by a verified traveller

Posted 01-Dec-2018
Superb experience.lovely ambiance very good food and excellent staff.should not miss the complimentary sun set boat ride.history of kochi is told by different portraits and the painting of vasa go dama is outstanding.actually a note on all the historic paintings can be placed in the room.
5 out of 5
by a verified traveller

Posted 18-Nov-2018
Comment from Hotel Management
21-Mar-2019 by Manoj Nair, General Manager, Hotel Management
Thank you for the very positive feed back. We look forward to having you with us soon again.
4 out of 5
by a verified traveller

Lovely property

Posted 25-Jul-2018 on Hotels
We enjoyed our stay at this hotel property. It is located within walking distance to the town. The staff was friendly and courteous. Their restaurants served great food. If anything I would simply warn about the loud noise given it’s next to the ferry. Started about seven am. With the water activity it can get noisy given boats are ferrying. It’s very minor. Just thought I’d mention it so you’d be aware. Lovely property I recommend.
4 out of 5
Recommended
for Everyone
by a verified traveller from Baroda, India

Best Place to stay in Fort Kochi

Posted 09-Apr-2018
Pros: Every thing but the training of the service staff and front desk needs to be better. cant depend on trainees to run the hotel.
Cons: better training to staff on what to get when, stop storing garbage right below the non sea facing rooms, better quality of soap.
Location: Superb location, good dining options nearby, Chinese fishing nets, spice market, synagogue, all very close and accessible on foot.
If you want old world charm with all the modern luxuries, this is the place. Located right on the main shipping channel getting into Kochi port, this hotel is walking distance from all Kochi attractions. the rooms are nice and spacious, bathrooms big and airy. the break fast is also pretty good mix of Indian and continental, the quality of bacon is pathetic. Staff is very courteous and polite. Its expensive but worth it. I have had some experiences, not bad but show lack of training of the staff : - at breakfast, they get you the eggs. No toast or butter inspite of ordering alog with the egg. Then toast and then butter. all in all 15 minutes between the egg and toast and butter. Egg gets cold. toast gets cold - you order a drink in the bar. they get your drink to your table and disappear. No ice is served. One has to walk to the bar and get ice. Everybody disappears. don't know why. - I booked a taxi to drop me to the airport. next day, just to recheck I ask the front desk about my booking. they are clue less. they say there is no handover register. they book the cab again. cant depend on the instructing once. needs to be checked and followed up. - if you are staying in twin bedded non sea facing room, be ready to stink up as they get all their garbage and line it up right below these rooms. don't take these rooms. - get better quality of soap. the soap crumbles in your hands its difficult to shower with pieces of soap.
Comment from Hotel Management
14-Apr-2018 by Suresh , Hotel Management
Dear Guest, Regret the delay in response. Thank you for your valuable feedback. Understand there were few instances where our response was not up to the mark. We deeply regret the inconvenience causes to you in this regard. We would take up the matter with the top management and do all possible to avoid such issues in future.