I was a bit early for my check in at this hotel but the staff were accommodating and friendly to my request. The room itself was dated but very clean and spacious. I felt really comfortable staying here. The hotel is on a quieter street in Mumbai in the colonial district. The wifi worked well at no extra cost.
If you are looking for 5 star comfort this is not for you but we loved this character building. We could not fault the staff/service/restaurant/rooms. Really great value for money. Highly recommend as also well placed for walking to all the sights.
Traveller from kent
West End Hotel is situated across Marine Line promenade. It houses a total of 80 rooms and also has a gourmet restaurant. The …More
"Hotel New Bengal - a good place to start in Mumbai"
Although the building is a little tatty, the lift old-fashioned, and there was some building work going on during my stay, the cleanliness of the place was outstanding, and the staff extremely friendly and helpful. If I return to Mumbai, I would probably stay there again. Very convenient for buses and trains, right by Crawford Market and some popular Mumbai sights quite close by.
This hotel is pretty good and worth the money due to its location and comfortable bed, TV and air con. Overall it does look nice but don't expect it to be in excellent condition as the photos suggest - peeling paint and cracks have not been fixed up even though they looked easy to mend! Nevertheless, it was reasonably priced and felt like luxury after travelling the rest of India. The staff seemed helpful and nice. The internet didn't work the entire time we were there.
I spend here for a night.My room number was 105.The room was twin bed with ac , led tv, fridge,with attach bathroom with all fittings.They give me this room for single occupancy. Room was so comfortable and spacious.Ac was good. 24 hrs hot water facility. They have in house restraurent, they provide a complimentary breakfast in morning , which is starting from 7.30am.Breakfast quality was very nice.My room was very clean. Also they provide a towel which is very net and clean.All the staff of this hotel is very helpful.Specially the reception staff shivani and surajit,they are very helpful.Hotel owner mr Umar is also very friendly helpful and very charming person. I felt here as like my home.Really hotel fortune is great hotel in mumbai.And this hotel is a good budget hotel in mumbai.
This is my first time stay in fortune hotel and my first experience was so nice. I strongly recommened this hotel to all.Thanks fortune for a luxurious stay.
Traveller from swizerland
Hotel Fortune a business hotel that epitomizes business comfort luxury stay and a central location. Whether traveling alone …More
Excellent location, bang on marine lines, nearest to Nariman Point, hotel is good & staff is very cooperative. Only negative thing about hotel is its room. Rooms are very small & bathrooms are smallest.
Pros: While we had a midnight wakeup call by some blood thirsty bedbugs in room 102 they let us change rooms to room 106. In room 106 towels are very clean. You get complimentary toilet paper and Medimix soap. Room service is quick and they come with a smile. Location is nice since it's a 50 rupee by the meter, auto ride away from Calaba Causeway and Fashion Street shopping areas. Just make sure you grab an auto passing by and say no to the hotel taxis who charge 2-4 times more. But if you got money to blow then just take the hotel cab. My wife and I also took a tour to see mumbai on a non A/C bus for only 400 rupees and they pick you up at the hotel in the morning and drop you off in the evening. Staff at the reception desk gave us plenty of smiles and room service gave us clean towels, soap, and toilet paper everyday which was great!
Cons: BEDBUGS in room 102!, Dirty countertops, furniture, bathroom wasn't bad but no running hot water! I almost got electrocuted in room 102 by touching a knob on the geyser good thing I had slippers on or else I would be dead. So don't touch that thing and call the reception desk if your hot water is not coming. Room service will knock and try to open your door without being invited in. So if you don't want people barging in on you and your spouse then I suggest you keep your door locked!
As per the "standard" room description on expedia, the following are NOT available in the standard room:
-- Desk -- the only desk available had a TV on it.
-- 24-inch LCD television -- only a CRT TV.
-- Complimentary newspapers -- none arrived all through our 3 day stay.
-- Clock radio -- no clock or radio whatsoever!
Pocket Guide: Mumbai Fort - Churchgate - CST Hotels
The Fort area is the central point of Mumbai. It was here that the commercial and administrative activities were largely concentrated in the past. Even today some of the main financial and other offices are lodged in this area. Churchgate area is in close proximity to Nariman Point, one of the most developed areas in Mumbai. Churchgate gets its name from the famed Churchgate Railway Station. Horniman Circle is the main focus of the Fort area. The Gothic and Victorian buildings in the Fort area highlight the history of the British Empire. Town Hall, an imposing neo-classical construction is located overlooking the Horniman Circle. Those with an interest in Indian art will want to visit the Jehangir Art Gallery, a well-known exhibition space in Mumbai, next to the Prince of Wales Museum. Other prominent landmarks include the Flora Fountain, the Chhatrapati Shivaji Terminus (previously Victoria Terminus), the Municipal Corporation building, and the University of Mumbai with the Rajabai Clock tower.
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