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Reviews of ibis Château de Fontainebleau

3 out of 5
ibis Château de Fontainebleau
18 Rue De Ferrare, Fontainebleau

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 373 reviews" "
Rating 8 - Good. 190 out of 373 reviews" "
Rating 6 - Okay. 45 out of 373 reviews" "
Rating 4 - Poor. 15 out of 373 reviews" "
Rating 2 - Terrible. 2 out of 373 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great position for palace and town. Staff very friendly and helpful. Rooms a bit small but comfortable. Heating control not very effective.
Stayed 4 nights in Nov 2023
Response from sabrina on 4 Dec 2023
Dear,We very much appreciate your comments regarding your stay at the ibis Château de Fontainebleau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabrina BRITAYFront desk manager Ibis Château de Fontainebleau

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice on the budget and great location
Good location and a good value
Stayed 1 night in Sep 2023
Response from sabrina on 10 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sabrina BRITAYFront desk manager Ibis Château de Fontainebleau

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location, close to the Chateau, bars and restaurants. Friendly helpful staff and a good but basic breakfast. Nice quiet rooms which was a bit unexpected given its central location.
Stayed 1 night in Sep 2023
Response from sabrina on 12 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sabrina BRITAYFront desk manager Ibis Château de Fontainebleau

8/10 Good

Deborah

Stayed 1 night in Jul 2023
Response from SABRINA on 24 Jul 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour.Au plaisir de vous accueillir prochainement.Veuillez agréer, Madame, nos salutations distinguées.Sabrina BRITAYChef de réception Ibis Château de Fontainebleau

8/10 Good

Elspeth

Stayed 1 night in Jun 2023
Response from SABRINA on 11 Jul 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Sabrina BRITAYChef de réception Ibis Château de Fontainebleau

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sabrina on 29 Jun 2023
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, nos salutations distinguées.Sabrina BRITAYChef de réception Ibis Château de Fontainebleau

6/10 Okay

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but basic tiny room.
Location of hotel was perfect to everything where you would want to go and places to see. Lots of restaurants nearby. The only negative was the size of the rooms. The bed took up the whole space. My husband and I could not pass each other at the foot of the bed because the space was tight. Barely room to store luggage. Few amenities.
Stayed 2 nights in Jun 2023
Response from SABRINA on 21 Jun 2023
Dear,Thank you for taking the time to tell us about your experience at the ibis Château de Fontainebleau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sabrina BRITAYFront des manager Ibis Château de Fontainebleau

8/10 Good

Lorna

Stayed 1 night in May 2023
Response from SABRINA on 29 Jun 2023
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Au plaisir de vous accueillir de nouveau.Veuillez agréer, Madame, nos salutations distinguées.Sabrina BRITAYChef de réception Ibis Château de Fontainebleau

10/10 Excellent

Tadusz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small room. Underground parking for 15€ Excellent breakfast. Very convenient location in the city center. Short walking distance to the Chateau. We chose Fontainebleau as a first stay overnight after landing in the morning from the States and it was a good decision.
Stayed 1 night in May 2023
Response from Sabrina on 29 May 2023
Dear ,We very much appreciate your comments regarding your stay at the ibis Château de Fontainebleau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabrina BRITAYFront office manager Ibis Château de Fontainebleau

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, the price is very reasonable, and the room is very functional.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2022

8/10 Good

AHMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel within easy distance of chateau
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel with very basic room. Unfortunately our room wasn't cleaned after the first night, so didn't get fresh towels. Overall OK, served the purpose.
Stayed 2 nights in Jun 2022

8/10 Good

Tayma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel amenities but great location and clean rooms
Stayed 2 nights in Jun 2022

8/10 Good

Christopher, Twickenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate
Stayed 1 night in Apr 2022

10/10 Excellent

Laurent

Stayed 1 night in Mar 2022
Response from SABRINA on 15 Mar 2022
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Ying-Jou

Stayed 1 night in Dec 2021

10/10 Excellent

Christopher, Twickenham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful & friendly staff. Very good breakfast option Rooms a bit small but fonctionnel On site parking a bonus
Stayed 4 nights in Oct 2021

8/10 Good

G Borromeo

Stayed 5 nights in Sep 2021

8/10 Good

Marcelo

Liked: Cleanliness
Good, but not the greatest
Standard Ibis hotel. Location is good, a little pricey. Issues with the shower hanger.
Stayed 4 nights in Jun 2021

8/10 Good

JEAN PIERRE

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting the palace
Stayed 1 night in Nov 2019

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good All Round Hotel
Good clean functional hotel at a reasonable price. My first choice whenever I’m in Fontainebleau. Friendly staff and ideal location for tourists.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking available in the underground parkade but very tight spaces. Very good location close to the Chateau so we were able to walk and leave our car parked in the parkade. Rooms were clean and comfortable
Stayed 1 night in Jul 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fontainebleau
Wonderful time showing family France!
Stayed 1 night in Aug 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff. Nothing much else to say.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic
Electrical outlets didn't work, towels were paper thin, and room couldn't be tighter. Parking hard to come by.
Stayed 2 nights in Jul 2019

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a lovely area.
Lovely stay in a lovely area, wish there had been complimentary coffee or tea though :(
Stayed 1 night in Jul 2019

4/10 Poor

Mriga Munish

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoidable completely!
Untidy & Dirty Bed, Dirty Reception lobby. No lift - Carry bags 3rd floor by stairs - Traumatic, Unimaginable in present time.
Stayed 2 nights in Jul 2019
Response from amandine on 12 Jul 2019
dear Thank you for taking the time to tell us about your experience at the ibis Château de Fontainebleau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. best regards

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Ibis is always solid
Stayed 1 night in Apr 2019

4/10 Poor

bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
must be better values somewhere else
very modest resources. for the price not a bargain. have stayed in tents with more space
Stayed 1 night in Apr 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, clean hotel centrally located. Good off-street parking. Excellent breakfast. Very friendly staff.
Stayed 5 nights in Apr 2019

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace visit
Location was perfect for the palace, and centre of town. Nice and quiet.
Stayed 1 night in Apr 2019

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Fontainebleau with underground private car park. Good breakfast with nice selections. Very close to the Chateau for sightseeing and not far from Paris for resting after travel from the US. Small room but fine for the lower price.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very comfortable room and bed and excellent breakfast
Stayed 1 night in Dec 2018

8/10 Good

Andrew, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean and well appointed rooms. Good breakfast and friendly staff. Conveniently located for the Chateau and Restaurants/Bars.
Stayed 1 night in Nov 2018

8/10 Good

Gazeleyman, Suffolk UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IDEALLY LOCATED
The hotel was ideally situated in the town centre, less than 200m from the Chateau. It’s surrounded by excellent places to eat and is easy to find. Parking is close by but is via an underground labyrinth; not suitable for really large vehicles or over 2m high. But it was linked directly to the hotel. The only issue we had was that our room was on the main street and we had the normal cacophony of very late evening and very early morning ‘city’ noises. For an October stay, it was unseasonably warm and the air conditioning wasn’t available. Keeping the windows open was necessary but starved us of sleep because of the noise. But a good hotel otherwise.
Stayed 3 nights in Oct 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with small & sufficient room
ibis Château de Fontainebleau is in a great location. It is very near the Castle and many restaurants and shops. There is a parking lot near the hotel, and the hotel has it's own gated garage for 10 Euro a day. The hotel parking space is limited and the size of the parking space is very tight. We had a small car and had some difficulty getting in and out the garage. The room was small and sufficient. The shower was strong except the shower door only half covered the shower. We couldn't avoid making the floor wet, but the half shower/bath door is common in Europe. As Americans, we don't understand why they don't make the shower door fully cover the shower. The hotel didn't provide hand towel, wash cloth, and hair conditioner. They had all-in-one shampoo/hand soap/bath gel. The toilet tissue was very rough. That's why I couldn't give them 5 stars.
Stayed 1 night in Sep 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Donna, Boulder CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very walkable to Chateau and town Centre. Breakfast was good and also the food we ate from the 24/7 cafe was good.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Vivian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to chateau
Very friendly staff. Good parking. Good breakfast.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - very close to Chateau
Ideal for a visit to the Fontainebleau Château- very close to the large town car park and all the town amenities food etc!
Stayed 1 night in Aug 2018

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money with very good breakfast
Very good value for money especially considering a wonderful breakfast is included. The rooms are small, but adequate and the air-conditioning worked well. We would recommend this hotel as a great place to stay near the Palace in Fontainebleau.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We stayed here after a wedding. The 24 hour check in was great since we did not arrive until after midnight. The staff was very helpful and friendly. The breakfast was very good and everything tasted fresh. Highly recommend.
Stayed 1 night in Jun 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel in good location. Parking will prove costly if you stay for a period of time
Stayed 1 night in May 2018