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Staff are very good and always willing to help. This is third time we have stayed here but felt this time the housekeeping was not up to the usual standard. My pillow case was not changed for first 9 days and only changed when I asked twice at reception. Some toiletries were not replaced and plastc ...
hotel wifi ONLY works in the lobby not rooms. Breakfast is okay. And your room will only be cleaned when you leave not during your stay. The hotel was nice though considering it wasn't too expensive so puting that into consideration the hotel was fine.
The hotel is in a very central location in the retiro. We had a nice big room however the facilities weren't fantastic. The pool was out of use, the equipment in the gym very old/broken and the room needed a good paint. We weren't provided with any glasses in the room. The room was a reasonable price, ...
Overall our stay was pleasant.Would we stay again?Yes, but we would make sure we bring ear plugs. We paid for a Junior Suite with views of the city, on the 8th floor next to elevator. The room was spacious, nice except that we could hear everything that was happening outside our room, the noise from ...
Quick and friendly checkin and very spacious room overlooking the Calle Florida pedestrian shopping street. Very quiet. Clean and comfortable stay at a reasonable price.
We moved from the very nice, modern Sheraton to the nearby, much-less-expensive Plaza, and we were super impressed. The room was a little smaller, but still plenty big. The older style of the hotel gave it a charm that a new hotel can't provide, without sacrificing any comfort.
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