Ratings based on 2,779 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great resort

Posted 27-May-2017
Location is great, hotel staff couldn't have been friendlier or more helpful! We will be back!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Best location

Posted 27-May-2017
Concierge helped us book a seadoo tour. Even let us use bikes for free that they keep on the property. Got us a discount rate. Three pools, one next to the beach with drink service. Had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel Very close to the beach

Posted 26-May-2017
Convenient for dining, shopping and entertainment!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2017
Very nice friendly staff great location ! The grounds were beautiful. We never had a chance to eat at the hotel always ate in town. Bar service at the pool was nice & had happy hour
5 out of 5
Recommended
for Everyone
by A verified traveller from Belleville, NJ

Absolutely Beautiful Hotel !!!

Posted 20-May-2017
Pros: Loved our room at the John Dewey House. The room and the view were amazing. Helpful and friendly staff.
Cons: Not much to improve on here, everything is great.
Location: Location is on the quiet end of Duval St. Can walk to everything. Great restaurants, shops and bars aplenty.
Amazing experience here. The room, the grounds and the service is top notch. One of the nicest spots you can stay on Key West.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2017
The room was clean, close to pool and beach. Great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Great place

Posted 20-May-2017
Words cannot describe how great the experience was and the friendly and courteous staff will definitely go back again
4 out of 5
Recommended
for Everyone
by A verified traveller from pennsylvania

Great hotel close to everything.

Posted 17-May-2017
Pros: Location and charm
Cons: Room was dark due to its location and the dark wood furniture. A better look over the bathroom/room for spotless cleanliness and things left behind.
Location: Duval street, La te da restaurant and shows, a little longer walk to Commotion on he Ocean, but good exercise when vacationing.
Had a wonderful time in Key West with my two daughters, who are in their 20's. Everything is within walking distance. We like to walk when we are away for exercise, so it worked out great. Two things, a left over bar of soap was on our shower shelf from previous traveler and the room was a little dark, which was due to where we were situated and the dark color of the furniture furniture didn't help. Another room options would have helped cure that. Would definitely stay there again.
1 out of 5
by A verified traveller from Miami, FL

terrible experience gift on mother's day

Posted 16-May-2017
I was surprised when my wife wake me up showing me the visitors we had many little roaches in room 197
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-May-2017
This is a beautiful resort. It is on the quiet end of Duval Street, but not far from the action. Nearby shopping was better than in the bar area. It was a very pleasant stay.