Ratings based on 1,011 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 17-Feb-2017
The room isn't super fancy but the view is perfect
5out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 16-Feb-2017
Wish we had stayed longer and not move on to a hotel in key west
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
Great hotel. Friendly staff at every level. Fred at activity desk was so helpful. Definitely worth the view to get an ocean view room.
5out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 14-Feb-2017
Pros: Location convenient
Cons: Breakfast selection
Good value but difficult to communicate with desk staff
4out of 5
Recommended
for Everyone
by A verified traveller from Maine

very relaxing place

Posted 12-Feb-2017
Pros: physical plant was more than expected
Cons: see comment above about breakfast
Location: awesome location in upper keys
very cute, nice facilities and room. (money spent on all the right places in the room) Breakfast could be improved a bit - maybe some hot foods added.... eggs, potatoes, bacon, sausage...... I know these are cost issues... but add $5 to $10 room to cover.... the extra $5 is not going to sway anybody from staying there, and instead they will be delighted with a real Breakfast effort. If you are paying $300 / night...... $5 is not going to matter..... but impressing them with real breakfast food will make them happier. staff did an excellent job with what they had to work with. Over-all - Would stay there again Night bartender at Pool: wonderful to hang out with.... Tamera.... she is exactly what is needed for an "Older" clientel which is what we experienced there during our 2 / 3 day stay there. just saying......
4out of 5
Recommended
for Everyone
by A verified traveller from Fargo, ND

Nice, quiet hotel

Posted 05-Feb-2017
Location: Perfect location to stay in the middle of the Keys. There is so much to do minutes away. Key Largo 1 hour, Key West 2 hour drive.
This was our first time visiting the Keys.We stayed a week. The amenities offered were excellent and staff was amazing! The rooms were nice, nice balcony .Nice breakfast set up in the morning! The snack shop they have open during lunches could vamp up their menu. There was VERY limited closet space. The bathroom was tight. Was not a fan of the glass shower w/toilet right next to it. You had to close the bathroom door to have any space in front of the sink. Little, to no, space to put your toiletries. Only 1 ice machine but the bar was also gracious to fill your ice bucket. With this being said, we would return!! This resort is centrally located in the Keys and just minutes away from shopping and restaurants. A bonus was that you could use pool and amenities at the hotel next door!! Kudo to FRED at the attraction/amenity hut!
5out of 5
Recommended
for Couples
by A verified traveller

Posted 03-Feb-2017
Pros: Everything.
A great Hotel and location. The staff was great. We had a great time and considered it a bit of Heaven. We will be back.
5out of 5
Recommended
for Everyone
by A verified traveller from Canada

Enjoyed Islamorada and Pelican Cove

Posted 02-Feb-2017
The room was newly renovated with a balcony and beautiful view of the ocean. The staff were efficient and friendly. The breakfast was included but not great. You could use all the water kayaks and enjoy the beach. Islamorada is an excellent location on the Keys.
3out of 5
Recommended
for Everyone
by A verified traveller

Leaf blower at 8:30 in the Morning on Sunday Reall

Posted 30-Jan-2017
Pros: Not a lot of people nice and quiet
Cons: do not over serve customers
Location: great location
Bartender over served customer, customer threw up at bar.
5out of 5
Recommended
for Everyone
by A verified traveller from C

Lovely setting

Posted 23-Jan-2017
Beautiful view and convent facilities. Staff very friendly