Nice property but over priced.
Far from 4 star hotel, but 4 stars prices! Beautiful property but front desk personnel needs more training. Service Poolside was awful, took 20 to 30 minutes to get something to drink. Reservations I made and prepaid for was a joke. Bellman took us to room that was occupied, another trip to front desk which sent back to waiting Wife in no hallway to another room. A course after unpacking all our belonging someone with hotel calls my cell phone that the front desk messed up and we then pack back up everything and bellman Finally get us to right room. That's messed up!!!
Comment from Hotel Management
06-Jun-2017 by HotelMgmt, Hotel Management
Your experience is certainly not reflective of our true level of service and your comments will be addressed with our team to ensure we are on top of our game. It is our hope that you will give our hotel another opportunity to impress you in the future.