Ratings based on 1,808 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from New Jersey

Amazing, Wonderful Place!!!

Posted 29-Apr-2016
Pros: Everything!
This resort is picture perfect! Landscaping is constantly being trimmed and made to display perfectly. The main pool is beautiful and large enough to accommodate plenty of children and adults. The Tranquility Pool is great for adults with no children under 21 allowed. That's where we spent most of our time. There is pool food and drink service and I found the prices quite reasonable. I could go on and on about this place but if you are looking for a CLEAN, COMPLETE resort, check this place out!
5 out of 5
by A verified traveller from South Carolina

Family Rooms

Posted 24-Apr-2016
We had a family room which had plenty of space. The only thing missing is a refrigerator and microwave for drinks for children.
Comment from Hotel Management
28-Apr-2016 by HotelMgmt, Hotel Management
Thank you for sharing your comments with us. We are glad you enjoyed your spacious accommodations. It was a pleasure having you and your family stay with us and we hope to welcome you back again soon to Hawks Cay Resort.
4 out of 5
by A verified traveller from Boston

Posted 21-Apr-2016
Pros: The staff was excellent. The rooms were super clean and the grounds were well kept. There were plenty of lounge chairs at all the pools
Cons: Restaurant/food selection. We felt the menu selections at all the restaurants were very limited.
We were very pleased with our stay at Hawks Cay Resort. It's a great place for families
Comment from Hotel Management
28-Apr-2016 by HotelMgmt, Hotel Management
We are very happy that you enjoyed an overall great stay with us at Hawks Cay Resort. It’s nice that your accommodations were comfortable and our friendly staff made sure your needs were met. Thank you for the feedback and we hope to welcome you back again soon.
4 out of 5
by A verified traveller

Nice atmosphere

Posted 20-Apr-2016
The resort was very nice and there were activities for everyone. There was not much to do outside of the resort, but if you're ok with hanging out by the pool or lagoon 24/7 then this would be the place to go.
Comment from Hotel Management
28-Apr-2016 by HotelMgmt, Hotel Management
Thank you for choosing to stay with us at Hawks Cay Resort. We are glad you enjoyed our amenities and beautiful surroundings. Your feedback is appreciated and we hope to welcome you back for a future visit.
2 out of 5
by A verified traveller from CT

No go if you don't have kids

Posted 17-Apr-2016
Sewage smell out of bathtub drain. Room and hallway moldy smell. WiFi did not work in room. Could hear neighbors toilets flush, often in stereo. Upon checkout hit with a $40 'resort fee' per day. Food at one of the restaraunts good, other two mediocre, and you will eat at resort as local eateries not good ( avoid at all costs local Sunset Grill). If you have kids probably ok as they have enough to keep the tykes busy.
Comment from Hotel Management
28-Apr-2016 by HotelMgmt, Hotel Management
We appreciate you sharing the details of your stay. It is with great regret that your experience with us did not exceed your expectations and if we let you down in any way. Thank you and we do hope for another opportunity to welcome you back to fully impress you.
4 out of 5
by A verified traveller from Arkansas

Nice hotel, great layout

Posted 16-Apr-2016
Beautiful grounds, lush trees and everything you could want in a pool scene. Dining was a little weak and 3x overpriced. Lobby was great, and rooms were nice. Our beds were unsupportive and bowed a little in the middle and the shower/bath combo couldn't contain water and caused the floor to have standing water 3 times. Ask for the walk in shower and if you have a good back don't worry about the beds. Plan to eat somewhere else, and enjoy the excellent pool and other amenities.
Comment from Hotel Management
21-Apr-2016 by HotelMgmt, Hotel Management
We are excited to learn that you enjoyed our beautiful location and amenities. Our apologies that there was anything amiss in your accommodations and we will share your comments with our team. Thank you and we hope to welcome you back to Hawks Cay for a future stay.
4 out of 5
by A verified traveller from florida

Nice hotel room but balcony overlooked the parking

Posted 15-Apr-2016
Pros: Liked the tranquility zone
Cons: Breakfast facilities were crowded and noisy
Location: Stayed only one day and therefore did not get to see too much
Only stayed one night and did not get a chance to dine at the finer restaurant,but enjoyed the sunset cruise
Comment from Hotel Management
21-Apr-2016 by HotelMgmt, Hotel Management
Thank you for providing details of your recent stay. We are glad your accommodations were comfortable and you enjoyed the sunset cruise. Perhaps you will return for a longer stay in the future, as we would love to welcome you back to Hawks Cay Resort.
4 out of 5
by A verified traveller

Convenient location, nice hotel

Posted 13-Apr-2016
Very good service, enjoyed my stay. The restaurant is great, highly recommended.
Comment from Hotel Management
21-Apr-2016 by HotelMgmt, Hotel Management
We truly appreciate your recommendation, thank you. It’s wonderful that you enjoyed every aspect of your stay and had a lovely dining experience. We look forward to welcoming you back again soon to Hawks Cay Resort.
5 out of 5
by A verified traveller from Washington, DC

Beautiful, Safe, and Comfortable!

Posted 01-Apr-2016
Pros: Cleanliness, atmosphere, security (not that it seemed to be needed), and activities galore!
Cons: Nothing that I can think of.
Location: Swim with the dolphins. Deep Sea dive/fish. Sight see. Restaurants galore. Beach (Bahia Honda!). So much more!
We stayed in one of the villa's. It was right on the water. It was well kept, clean, and had all the amenities. We had a covered patio on the main level, and a covered deck from each of the bedrooms (note: not all the villa's have the upper level covered deck's - not that we used the upper deck's much though). There is so much to do at the resort, we didn't get to it all. We loved this place and would definitely stay there again. I've read other review complaining about the cleaning service... I expected the cleaning service only once or twice during our 1 week stay; however, they came each day... and again, we were in a villa, not the hotel portion. We took our daughter and son, but this place would be awesome with or without the kids! We absolutely loved it!!!
Comment from Hotel Management
15-Apr-2016 by HotelMgmt, Hotel Management
We are delighted that your experience with us at Hawks Cay Resort was a memorable one. It’s nice that you found your accommodations comfortable and well appointed. Thank you for the lovely review and we look forward to welcoming you back again soon.
4 out of 5
by A verified traveller

true resort feel.

Posted 01-Apr-2016
Very family friendly (lots of families...). Slow service at the beach grill bar was the only negative. They seemed understaffed. Fish tacos served by the pool..... my kinda place!
Comment from Hotel Management
15-Apr-2016 by HotelMgmt, Hotel Management
We are excited that you enjoyed an overall fantastic stay with us at Hawks Cay Resort. Thank you for the review and we look forward to welcoming you back again in the future.