Ratings based on 1,697 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Amazing views

Posted 09-Feb-2016
The resorts is really wonderful place,the view is so beautiful
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 09-Feb-2016
Hawks Cay Resort was exactly what my husband and I needed! Relaxing, beautiful, and just a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from east bethel,mn.

great hotel resort

Posted 09-Feb-2016
Pros: grounds, pools and comfy room. For kids the pools great with an evening movie being played while swimming.
Cons: can't use cash anywhere at resort, have to charge everything to your room. that sucked. but you can pay all charges in cash at check out.
Location: nothing really to do outside of the grounds, no beach but close to other islands with stuff to do. well, you can book excursions such as snorkling.
very nice place to stay. no ocean beach, just private manmade beach. awesome dolphin exibit. beautiful grounds. Island is small, but close to other bigger islands. very comfy room and bed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2016
We loved watching the Dolphins being interacted with every hour. The place is amazingly beautiful . A lovely stop on the way to the keys. Has a huge amount of activities for little children also!
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

The hotel was beautiful place to stay.

Posted 08-Feb-2016
Love it but for me is that if I'm stay at that hotel the ramp shouldn't had cost me. It should of been a courtesy for staying. Thanks....
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Beautiful resort with comfortable amenities

Posted 07-Feb-2016
We travelled the keys from Key Largo to Key West for 5 days staying centered here in Duck Key. There was not a more beautiful place we seen than where we stayed at Hawks Cay.
Comment from Hotel Management
10-Feb-2016 by HotelMgmt, Hotel Management
We’re excited to learn that you enjoyed every aspect of your stay with us at Hawks Cay Resort. Thank you for the lovely compliments and we hope to have another chance to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice stop on the way through the Keys

Posted 01-Feb-2016
Pros: It has an awesome salt water lagoon for swimming.
Location: Unless you are chartering a boat, I'm unsure if there is anything else to do except relax!
It was a very nice resort - would probably be best if stayed at for multiple days to take advantage of all it has to offer. We only stayed one night, but was a very nice relaxing stop on our way through the Keys.
Comment from Hotel Management
10-Feb-2016 by HotelMgmt, Hotel Management
We are happy that you stopped in for a relaxing overnight stay with us at Hawks Cay Resort. It is wonderful that you had a chance to swim in our salt water lagoon. Perhaps your next visit will be a longer one to fully experience all the fabulous amenities we have to offer. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Public spaces are updated; rooms are not.

Posted 31-Jan-2016
We chose it because it had a marina and had stayed in a villa in the past. The villas are owned by individuals who can choose to have the resort rent them on their behalf. Our observation is that these independently owned units have been updated where the hotel rooms have not. Our advice: ask before booking.
Comment from Hotel Management
10-Feb-2016 by HotelMgmt, Hotel Management
Thank you for sharing your comments on your recent stay. We are glad that you enjoy the marina and the villas. Your feedback is appreciated and we hope you visit us again soon at Hawks Cay Resort.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ft Lauderdale, Fl.

Noisy room

Posted 29-Jan-2016
First of all, the hotel is beautiful, there is no doubt about it, staff and service was excellent but it's unfortunate that on my visit ever we were placed in a "noisy" room. We arrived late at night so we didn't notice at first but as soon as we went to bed we realized a humming / buzzing sound coming from what it felt from the ground floor or one of the walls, we decided to wait it out until the morning then woke up with the sound of the elevator on the other wall of the room. It didn't help to see that our view from the balcony was the roof overlooking the A/C turbines. Once we reported it we were assigned to a different room but I'm sure it's not the first time someone complaints about it; I'm sure they are aware that room 2202 have an issue with noise, there are no rooms in either side of the room, one side is an electrical room the other side the elevator and on the ground, the pool water pump. Otherwise the place is enjoyable, I may give it another chance and try the villas next time.
Comment from Hotel Management
04-Feb-2016 by HotelMgmt, Hotel Management
Although we are glad that you enjoyed the hotel and our beautiful surroundings, we regret that you experienced any noise disruptions. It would be a pleasure to welcome you back for a chance to further impress you. Thank you for the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2016
Pros: The hotel grounds were beautiful. Enjoyed having a separate adult pool as well.
Cons: Our bathroom tub was very small and sink vanity was so close to tub which made it difficult to turn on the shower.
Location: Location worked well - between Key Largo mans Key West.
The staff was great - everyone was pleasant and helpful.
Comment from Hotel Management
04-Feb-2016 by HotelMgmt, Hotel Management
Thank you for choosing to stay with us at Hawks Cay Resort. We are happy you enjoyed our location and our lovely tranquility pool. Your kind words for our staff is appreciated and we look forward to welcoming you back.