Ratings based on 1,701 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful and family friendly

Posted 13-Feb-2016
So pleasantly surprised by this resort. We went with no recommendations from family or friends. Loved it!!
3 out of 5
Recommended
for Everyone
by A verified traveller from Tulsa

Everything you're looking for.

Posted 13-Feb-2016
Room fixtures were pretty weak and wobbly. Sheet rock patch work unpainted.
4 out of 5
Recommended
for Everyone
by A verified traveller

It's a great location-not a great hotel.

Posted 13-Feb-2016
Pros: Pool and restaurant was good and enjoyable.
Cons: Check in was very slow.
Location: Rented a boat. This was good.Pools were nice. Dolphins a plus.
Condo was very dusty. Had to wait to check n, but the room obviously hadn't been cleaned properly in some time. Bathrooms and beds very small.
3 out of 5
by A verified traveller from London

Did not live up to its billing...

Posted 11-Feb-2016
Pros: The tranquillity pool
Cons: If they lowered their food and drink prices - more people would use their in-house eating facilities - a lot of guests were saying they wouldn't come
Location: Nice location and plenty of more reasonably priced restaurants
Probably the American way but it seemed as though they found every which way to extract money from you - a daily resort fee to cover Wi-Fi and car parking essentially (other hotels you get this free) - otherwise nothing much more. A $200 a night levy on our credit card to be re-imbursed. The food and drink prices were very, very high compared to other hotels we stayed in. It just felt like we were only there for their benefit - in the bar if we only wanted a snack the staff became disinterested - smaller tip I guess? When I asked - at the end of our stay - to have the daily resort fee credited back to me for the day we arrived ( we arrived late and could not use the resort facilities it included - which aren't much when you really nail them down) the receptionist dropped the cheesy smile to a skulk. Impossible. Not authorised to do this. Not allowed to do this without a Manager present. I would have to wait for a manager to speak to. I said I would write a poor review and I write for a travel magazine. Magically she was suddenly able to help - and credited it.
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Amazing views

Posted 09-Feb-2016
The resorts is really wonderful place,the view is so beautiful
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 09-Feb-2016
Hawks Cay Resort was exactly what my husband and I needed! Relaxing, beautiful, and just a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from east bethel,mn.

great hotel resort

Posted 09-Feb-2016
Pros: grounds, pools and comfy room. For kids the pools great with an evening movie being played while swimming.
Cons: can't use cash anywhere at resort, have to charge everything to your room. that sucked. but you can pay all charges in cash at check out.
Location: nothing really to do outside of the grounds, no beach but close to other islands with stuff to do. well, you can book excursions such as snorkling.
very nice place to stay. no ocean beach, just private manmade beach. awesome dolphin exibit. beautiful grounds. Island is small, but close to other bigger islands. very comfy room and bed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2016
We loved watching the Dolphins being interacted with every hour. The place is amazingly beautiful . A lovely stop on the way to the keys. Has a huge amount of activities for little children also!
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

The hotel was beautiful place to stay.

Posted 08-Feb-2016
Love it but for me is that if I'm stay at that hotel the ramp shouldn't had cost me. It should of been a courtesy for staying. Thanks....
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Beautiful resort with comfortable amenities

Posted 07-Feb-2016
We travelled the keys from Key Largo to Key West for 5 days staying centered here in Duck Key. There was not a more beautiful place we seen than where we stayed at Hawks Cay.
Comment from Hotel Management
10-Feb-2016 by HotelMgmt, Hotel Management
We’re excited to learn that you enjoyed every aspect of your stay with us at Hawks Cay Resort. Thank you for the lovely compliments and we hope to have another chance to welcome you back again.