Nice and friendly and comfortable with new nice rooms. On water and plenty of things for kids and adults to do. Only disappointments were cold showers in our room; the hot water wasn't working. They did apologize but nothing more. And when we asked at Tiki bar if they deliver to the pool, the person behind the bar said no because she can't leave her post. But then as we waited at the poolside, we saw 2 families served to the poolside with the orders they placed at the bar. Confusing. Also, checking took quite some time; limited staff, but mostly just slow. But could be the Keys overall laid back approach. But overall friendly and lots to do.