Queen Suite #8, Full Kitchen, Ground Floor, Pool View, Private Bathroom | Room amenity

Reviews of Alexander Palms Court

2.5 out of 5
Alexander Palms Court
715 South St, Key West, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

MICHAEL

Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Steven on 16 Mar 2024
Thanks Michael!

6/10 Okay

Sergei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steven on 6 Mar 2024
Thank you!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service
Courteous, helpful staff adjusted seamlessly to early arrival.
Stayed 1 night in Mar 2024
Response from Steven on 4 Mar 2024
Thanks so much! It was a joy to have you stay with us.

8/10 Good

Tao

Travelled with partner
Liked: Cleanliness, staff & service
location is very good, quiet but very close to the busy area (walking distance to beach, to Duval Street ), staff is very nice, the bed is confortable, free parking on the street has no problem. Room is very clean. Staff is off at 5pm is a big early for travelers, but Steve was very nice to help us to get the gate/room key and gave advise on parking, and breakfast restraurants. Room is very small, no place to hang clothes. The sink was partially clogged.
Stayed 2 nights in Feb 2024
Response from Steve on 28 Feb 2024
Thanks for staying with us!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with friendly service. Very convenient location.
Stayed 2 nights in Feb 2024
Response from Steven on 20 Feb 2024
Thanks!

6/10 Okay

Randall

Stayed 2 nights in Feb 2024
Response from Steven on 20 Feb 2024
Thanks!

8/10 Good

Janice

Stayed 1 night in Jan 2024
Response from Steve on 11 Feb 2024
Thank you!

10/10 Excellent

Vanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, small but practical, excellent shower.
Stayed 2 nights in Jan 2024
Response from Steve on 11 Feb 2024
Thank you so much. Happy to hear you liked the shower too!

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Steve on 18 Jan 2024
Thanks Jeffrey!

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Steve on 18 Jan 2024
Thank You!

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Steve on 18 Jan 2024
Thanks!

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Alexander Palms but can for sure say it will not be the last! It was so quaint and private, it felt like our own little oasis. The staff was always so courteous and helpful. The pool was perfect, and felt like our own most days! The rooms had a nice kitchen in it, so you could make your own lunches and eat outside. For two people, our room was the perfect size and provided the comfort we were looking for. Cannot wait to be back
Stayed 4 nights in Dec 2023
Response from Steven on 18 Jan 2024
Thanks so much. We look forward to the next visit.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint motel in a quiet, convenient location. The room was very clean. We liked that there were 2 rooms in the suite. The motel is in a nice location just a couple of blocks from the beach and Duval St. The staff was very conscientious. We accidentally left a couple of important items in the room and they found them (before we missed them) and contacted us to return them. I would stay here again when visiting Key West.
Stayed 2 nights in Jan 2024
Response from Steve on 18 Jan 2024
Thanks Ellen!

6/10 Okay

Huimei, Arlington

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Steven on 5 Jan 2024
Thank you.

10/10 Excellent

veronica

Stayed 1 night in Dec 2023
Response from Steve on 5 Jan 2024
Thanks!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very attentive. The people staying there were friendly and courteous. It is quiet and relaxing. Close to everything.
Stayed 4 nights in Dec 2023
Response from p on 27 Dec 2023
Thank you for your kind review.We hope to see you again soon!

8/10 Good

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Could use a little more of maintenance. Besides, could be an excellent property.
Stayed 1 night in Dec 2023
Response from Steve on 5 Jan 2024
Thanks Diana

10/10 Excellent

Rhonda, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot! I wish we had more time to stay longer! Definitely coming back to fully enjoy the property itself! We did a day full of walking the town and just for one night so next time we are staying a few days!
Stayed 1 night in Dec 2023
Response from Steven on 5 Jan 2024
Looking forward to seeing you for a longer stay soon.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel!
Very cute and cozy. Easy walk to most spots, definitely would recommend!
Stayed 2 nights in Dec 2023
Response from p on 27 Dec 2023
Thank you for your kind review.We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here while in Key West -- the cottages and grounds were just darling and the staff was so friendly.
Stayed 1 night in Dec 2023
Response from p on 27 Dec 2023
Thank you for your kind review.We hope to see you again soon!

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beth & Steve were amazing & readily assisted where required. Room was newly renovated & clean Thanks guys
Stayed 2 nights in Dec 2023
Response from Steven on 5 Jan 2024
Thanks Bryce! Hope to see you again

4/10 Poor

Thomas

Disliked: Room comfort
Needs some upgrades.
Bed was hard as a rock and pillows way to firm and floor was very dirty. You can very clearly hear what the next rooms occupants are saying. The guy in the next room was coughing all night. Nice vibe to the area
Stayed 1 night in Nov 2023
Response from Steven on 5 Jan 2024
Thanks for staying with us. Hope we can see you another time.

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to enjoy a vacation in Key West.
Stayed 2 nights in Nov 2023
Response from p on 30 Nov 2023
Thank you for your kind review.We hope to see you soon!

10/10 Excellent

Marvie

Liked: Cleanliness, staff & service, property conditions & facilities
Private not too crowded
Stayed 4 nights in Nov 2023
Response from p on 30 Nov 2023
Thank you!We hope to see you soon...

10/10 Excellent

Marita

Stayed 1 night in Nov 2023
Response from p on 27 Dec 2023
Thank you for your kind review.We hope to see you again soon!

10/10 Excellent

Thuy, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place with “character” in Key West. We appreciated the clean beds, full kitchen, and that it was quiet at night. Very friendly staff also!
Stayed 1 night in Nov 2023
Response from p on 23 Nov 2023
Thank you for your kind review.We hope to see you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Steven on 22 Nov 2023
Thanks!

8/10 Good

Waleed

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Steven on 17 Nov 2023
Thanks Waleed!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Steven on 12 Nov 2023
Thanks!

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Steven on 11 Nov 2023
Thanks Kimberly. It was a pleasure having you stay with us.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from p on 19 Oct 2023
Chris,Thank you for your kind review.We hope to see you again soon!

10/10 Excellent

Christian, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my overnight stay. The villas are outstanding and quiet while being around the corner from where you want to visit, so perfectly located. Our hostess was most accommodating. Would most definitely come back for a longer vacation.
Stayed 1 night in Oct 2023
Response from p on 13 Oct 2023
Thank you for your kind review.We hope to see you both again soon!

8/10 Good

David, Apex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very private with a locked gate and pool. Needs a renovation.
Stayed 5 nights in Oct 2023
Response from Steven on 15 Oct 2023
Thanks David

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from p on 4 Oct 2023
Thank you for the kind review.We hope to see you again soon!

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from p on 28 Sept 2023
Thank you for your awesome review!We hope to see you again soon...

10/10 Excellent

Julianne, Hernando beach

Stayed 1 night in Sep 2023
Response from Steven on 15 Oct 2023
Thanks Julianne

10/10 Excellent

Roberto

Travelled with partner
Well appointed hotel. Many amenities. Walking distance from Duval street.
Stayed 1 night in Sep 2023
Response from p on 28 Sept 2023
Thank you for your awesome review!We hope to see you again soon...

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! Excellent communication from the property. They made it very easy for me to check in. It is walkable to downtown/duval. Quiet, clean and I will absolutely be staying there again.
Stayed 4 nights in Sep 2023
Response from p on 21 Sept 2023
Thank you so much for the excellent review-we are happy you enjoyed your stay.Hope to see you again soon!

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023
Response from Steven on 17 Sept 2023
Thanks!!

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from p on 13 Sept 2023
Thank you so much!See you soon!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
Very surprised with our accommodations and will stay there again.
Stayed 1 night in Sep 2023
Response from Steven on 10 Sept 2023
Thanks Tom

10/10 Excellent

Adrian

Stayed 1 night in Sep 2023
Response from p on 28 Sept 2023
Thank you for your awesome review!We hope to see you again soon...

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cozy, friendly, low-key "village" with super courteous and amicable staff. Large, sparkling swimming pool right outside the door with lounge chairs, floats, and large fluffy towels. We are certainly returning.
Stayed 2 nights in Aug 2023
Response from Steven on 24 Aug 2023
Thanks Timothy! We really appreciate you staying with us and for offering such nice comments. See you again soon.

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff amazing pool and location!
Response from Steven on 20 Aug 2023
Thanks Paige. See you again

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Steven on 15 Aug 2023
Thanks!

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved the vibe of the place, it has a vintage vibe to it and felt like we were in a village resort in the Caribbean. Steven was hands down the best hotel manager we have ever encountered. Our only complaint was the mattress on the bed, it was probably the most uncomfortable we have personally slept on. After a day of strenuous water activity it was very difficult to get a relaxing sleep. If the mattresses were better this resort would have my highest remarks.
Stayed 2 nights in Jul 2023
Response from Steve on 29 Jul 2023
Thanks Carol. I'll have a look at that mattress too. Hope to see you again another time.

10/10 Excellent

J Brent

Stayed 1 night in Jul 2023
Response from Steven on 24 Jul 2023
Thanks so much!

10/10 Excellent

detra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Off the beaten path but walkable to everything. Rooms were a bit outdated but had everything we needed. Beds were comfortable and parking was on site. Pool was perfect.
Stayed 4 nights in Jul 2023
Response from Steven on 15 Jul 2023
Thanks so much. I was a pleasure having you and your family stay with us. Hope we see you again.

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2023
Response from Elizabeth on 10 Jul 2023
Thank you, Dimitrios! We are glad you decided to stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very good, very well located, the rooms are very comfortable, everything is perfect, I will definitely return and recommend it to my friends, plus the price is reasonable. I leave very pleased
Stayed 1 night in Jul 2023
Response from Steven on 9 Jul 2023
Thanks so much Tania! We are very happy you stayed with us. Hope you can come back again.