Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
94% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2015
This apartment style hotel is prime location for tourism! You look out side your window the the plaza where there are many people and live music. That being said at night in can be a bit noisy but easily avoidable by closing the windows. The only downfall is that the concierge is a 5 min walk from the hotel and you must pay around 10 euros a day for wifi. Other than that it was a great hotel, large room, and you get more than what you pay
1 out of 5
by A verified traveller from miami, florida

Great location , terrible service , t

Posted 26-Jun-2015
You have to pay extra for towels, front desk is not on premises .
4 out of 5
Recommended
for Couples
by sriram from India

Excellent room but no free wifi facility

Posted 27-May-2015 on Hotels
Very prime location in Florence, large spacious room. No free wifi is a disappointment and reception location is 10min walk in different building... Excellent location and excellent view of outdoor piazzo square
3 out of 5
Recommended
for Families
by A verified traveller

På godt og vondt

Posted 10-May-2015 on Hotels
Overraskende stille på rommet selv om hotellet ligger på torget. Ikke noe renhold på rommet i løpet av 5 dager. Måtte kjøpe toalettpapir selv.
4 out of 5
Recommended
for Everyone
by A verified traveller from Philippines

Great location except there is no free wifi.

Posted 16-Mar-2015
Pros: Location, location, location!
Cons: Free wifi should be included and the office should be in the hotel itself for the keys to be handed there.
Location: it's in the piazza itself and shops abound. Food and drinks are plentiful around.
Very ideal location. It's near the duomo, shops, bars and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from Philippines

Great location. Near restaurants and shopping.

Posted 11-Mar-2015
Pros: Big rooms and perfect location
Cons: Renovations are still ongoing so it should be perfect after. reception should be in the hotel itself.
Location: it's in the piazza Republica, walking distance to termini. Eat, drink and shop. Many tourist areas nearby
We are a group of 8 and at first the receptionist was booking us at different apartments. After explaining that we want to be together in one hotel, she readily found a way to put us all together in one floor of the same hotel. Great customer satisfaction and attention. Will definitely come back to this hotel.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Hotel was OK

Posted 20-Oct-2014 on Hotels
Our stay was ok. Hotel is rather old. There is no cleaning service, and you get charged if you leave any dishes in the room. Nothing impressive
2 out of 5
Recommended
for Couples
by Erin from Wilmington, NC

NOT A HOTEL

Posted 14-Oct-2014 on Hotels
Most importantly, let's clarify, that this is NOT a hotel. It shouldn't even be on hotels.com. This is an apartment that gets rented out. The "reception" desk is several blocks away, there is no housekeeping included, and checking in was a nightmare. Of course, that was listed on their information, and I made the mistake of not reading far enough into the details (my fault), but who would expect a HOTEL to have reception in a completely different hotel several blocks away? Our room was very dark & there was very little water pressure, which made for horrible showers. There was also construction going on in the building which made it difficult to sleep. The location was good, but just be prepared for what you're getting. This was the last place we stayed on our honeymoon, and were sorely disappointed.
3 out of 5
Recommended
for Everyone
by A verified traveller

ホテルの設備

Posted 14-Oct-2014
Pros: 名所の中心
Cons: トイレットペーパーホルダーが真後ろになっているの前にあればよい
Location: ドーモまで歩いて5分、ベッキオ橋まで10分、その他美術館等にも歩いて10分程度の場所。ブランドの店も近い。周囲にレストランも多い。コンビニも近い。
入口のブザーを押してチェックインの旨を話すと別のホテルから鍵を持ってくる。部屋に荷物を置いてからそのホテルにチェックインに行く。鍵をもらって帰る(開け方はペン先のような鍵の先をパネルにタッチする。10畳ほどのベッドルーム。10畳ほどのDK、シャワールーム(バスタブ有)。電子レンジはない。洗濯機はない。コインランドリーは少し離れたところにあるようだ。トイレットペーパーホルダーが壊れていた。窓のかぎも一部壊れていた。エアコンはすぐに修理に来た。
1 out of 5
by A verified traveller

Bad accommodation I have ever stayed

Posted 06-Oct-2014
Pros: I dislike this place
Cons: Water pressure, water temperature, having its own reception, don't cheat visitor it is a 4 star hotel!!
- I don't understand this place can have a high ranking among Florence. This place claim herself is so-called "4-star" and you've to pay "4-star" local tax. I strongly believe there' is a counterfeit issue. The price of this place is not worth & isn't to be proportional for this ranking!! - This place doesn't have its own reception. So, you've to check-in in another hotel, called "Hotel de Lanzi". It is 4-5 min walking distance. If you don't think it bother you, then chose this place! - No breakfast, the receptionist told me the room has a kitchen, so there is no breakfast! - The main door is electric door, there is no inner lock. Safe? - The two advantage of this accommodation: 1) having a big room & bedroom. If you've more than 2 members and you want to cook. This is a good place for you. But I'm sure you prefer to try the great food in Florence instead of "cook" 2) The location is good since it is near to the Florence Cathedral - I can rate the cleanliness is 65%. Since there's an external wall renovation & the windows in room are all closed, so I can't see any beautiful view & can't feel noisy, as I read the others comment that it is noisy since there are restaurant downstairs - This place is located on 2nd floor only, the building is old, insufficient light, old fashion of elevator (manual open/close door) - I dislike the bathroom bcs it doesn't have hot water, it is warm & sometimes cold & water pressure is very weak!! So, you know what to choice!? Pls trust me!