Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great hotel! Great location amenities staff

Posted 11-May-2016
Perfect location on dorsoduro close to other districts and and San Marco. Room a little tight though junior suite for 3 but expected. Staff very helpful and very anxious to please. Shout out to Larry!
5out of 5
by A verified traveller from Los Angeles

Third time here and we will certainly come back

Posted 07-May-2016
Pros: Location, staff and the room
Cons: Nothing much. A face cloth would be nice as an addition to their bathroom towels
Location: Best location. 5 to 10 min walk to all the historic sites and museums, main shopping streets and great restaurants.
We LOVE the location, staff and the rooms. The new breakfast room is really nice too. We walk all over Florence and can come back to the hotel for a rest or drop off packages without going too much out of our way. Great restaurants within 10 minutes walk.
Comment from Hotel Management
09-May-2016 by manager, Hotel Management
Dear Sir, Thank you very much for your review and nices words about our staff. Your opinions are very important to us and our first aim is to satisfy our guests. We do look forward to welcoming you again at the Pierre. F. Pacciani Manager
4out of 5
by A verified traveller

Posted 30-Apr-2016
Hotel bien situé. Cadre agreable. Personnel attentionné.
5out of 5
by A verified traveller

Hotel super....!

Posted 10-Apr-2016
Pros: Sa situation
Cons: Double vitrages pour les chambres du coté rue serait indispensable ...
Location: Au centre de Florence 2mns dela place de la Signoria 5 mns des Offices 6mns du Ponte Vecchio Touche le marché
Trés bon hotel ( ancien palais ) Superbement situé (à moins de 10mns des principaux lieux historiques ) Personnel est compétant , prévenant et trés sympa
4out of 5
by A verified traveller

Nice Hotel- right in centre of Florence!

Posted 06-Apr-2016
Pros: Right in the centre of everything
Cons: Cooked Breakfast choice!
Location: Is right in the centre of Florence and lovely little streets lead to all the Piazza's - it's lovely!
Had a short break in lovely Florence and stayed in Hotel Pierre and it was very nice.Breakfast was nice but could've had more choices- think I've been spoilt before!!Room was very nice and had nice view of Duormo!Although church chimes every hour at night!
4out of 5
by A verified traveller from 東京


Posted 25-Mar-2016
Pros: 街の中心にあること。スタッフの応対が良いこと。
Cons: 特にありませんが、強いていればバスタブがあるとよかった。
Location: 問題ない。便利です。
5out of 5
by A verified traveller

Posted 08-Mar-2016
Pros: We loved the breakfast and the quaint room.
Cons: The noise outside our room was a little loud, but we put in earplugs and slept fine.
Nice hotel in a busy, quaint area of Florence. Easy walking distance to the Duomo.
3out of 5
by A verified traveller

Nice hotel in city center, albeit a bit loud

Posted 01-Mar-2016
Pros: Location, staff.
Cons: Noise level. It was terribly loud through the night.
Room (after expedia VIP upgrade) was nice, spacious for two people. Lovely high ceilings. Only downside was the noise - noise from the street carried, and continued well into the early hours of the morning. We could hear EVERYTHING. This became almost unbearable before we left. This point and this point only would caution me from ever staying in this hotel again, or recommending it to a friend. Other than this ,everything was great - staff, locale, etc.
5out of 5
by A verified traveller from 日本


Posted 20-Feb-2016
Pros: スタッフの対応、建物や部屋の良さ、地の利、食事やバー
Cons: 特になし。
Location: サンタマリアノヴェッラから徒歩15分程。ドゥオーモ、ヴェッキオ宮、ウフィッツィ美術館は徒歩5分圏内。サン・ロレンツォ地区やサント・スピリト地区はもう少し歩きますが、主要な観光地はすべて歩いて行けます。
とても快適に過ごせました。スタッフはとても親切でフレンドリー、こちらの希望をきちんと受け止めて対応してくれました。 お部屋は清潔で、必要なものはすべて整っており、毎日の清掃も行き届いていました。私は7泊したのですが、最終日まで使い続けたいもの(洗面所の石鹸やシャワーキャップ)はちゃんとそれと分かるように置いておくと、捨てて交換することなく最後まで使うことが出来るようにしておいてくれました。物を無駄にすることなく、かつ清潔にきれいな状態で使えるように整えてくれたことで、とてもリラックスして過ごすことが出来ました。朝食のビュッフェは種類が豊富で美味しかったです。 また、私は日本茶(ティーバック)を飲みたかったので、フロントの前にあるバーのスタッフにお願いして、ポットに熱湯をもらい、部屋で毎日のように飲むことが出来ました。そういう部分もとてもきめ細やかに対応してくれました。 地の利は、サンタマリアノヴェッラ駅から歩いて15分程、初めて到着した時は、SMNのツーリストインフォメーションで地図を貰い、歩いて行けたほどですし、ヴェッキオ宮やウフィッツィ美術館はじめ主要な観光地にはすべて歩いて行くことができました。とても便利な場所にありました。治安もとても安全な場所だと思います。 またぜひ泊まりたいと思います。
5out of 5
by Claudio Marcelo from Buenos Aires

Posted 19-Feb-2016 on Hotels
Hotel muy bien ubicado y personal muy dispuesto a hacer tu estancia agradable.