Ratings based on 476 Verified Reviews

3.6 out of 5
82% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Location! Location!

Posted 17-Oct-2016 on Hotels
Perfect location.
1out of 5
by A verified traveller

Not convenient

Posted 10-Oct-2016 on Hotels
It was rubbish
4out of 5
for Everyone
by A verified traveller

Posted 26-Sep-2016
You had to pay for wifi so that wasn't great by any means but the breakfast was good and the staff was very accommodating
1out of 5
by A verified traveller from Verona, Italy

Horrible hotel and very unsafe.

Posted 11-Sep-2016
Pros: Location
Cons: Everything!
We got there and the guy was screaming to another guest.He was very rude and violent. We were a group of women and we got there and he said we didn't have reservations and made us to reserved another one.
2out of 5
by A verified traveller from laredo tx


Posted 11-Sep-2016
The only good about this ( it was not a hotel was a pensione) was the location. Nice place for walk and shoping
1out of 5
by A verified traveller from Pensacola, Florida

Don't stay here unless you plan to over pay

Posted 10-Sep-2016 on Hotels
For the cost of this hotel I was appalled at how cheap the whole place was. The bathroom considered of a shower that was a dragon in the middle of the bathroom and a curtain there was no floor separation so the water was everywhere and you had to go through it to use the bathroom. The place smells old and moldy, the ac barely worked. It was a terrible place that was horrifically high priced
3out of 5
by A verified traveller

Posted 27-Jul-2016 on Hotels
Spent 3 days ,great location,and I'll say it again ..great location, but the shower is useless, as you shower over the toilet and flood the whole bathroom and the breakfast is no good, don't bother getting up
5out of 5
by Cynthia from Illinois

Location location location!

Posted 25-Jul-2016 on Hotels
Loved location. 4th floor with lift. Worked out good for us. Very Close to Duomo, Museo Officio and Palacio Veccio
4out of 5
for Everyone
by A verified traveller from Croatia

3 C's - clean, convenient, central.

Posted 19-Jun-2016
Pros: Location, location, location!
Cons: Noise from fellow guests arriving after 10pm in the evening should be kept down - our room was close to the front desk and we could hear every word.
Location: Central location. Florence is an open air museum, and there is so much to do.
I chose it for the central location and competitive price for similar properties in the city. It was actually above the expectation - clean, reasonably comfortable rooms (especially beds were great), friendly staff. Typical Italian continental breakfast - very satisfactory.
3out of 5
by Vesna from Sydney

Good location , disgusting bathroom

Posted 03-Jun-2016 on Hotels
The hotel needs to improve its bathroom facilities Stayed 2 nights and could not even force myself to have a shower , as it was disgusting The breakfast was stale and lacked choice The rest of the hotel is ok