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Hotel De La Ville

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Excellent
969 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Florence Baptistery
    4 min walk
  • Popular Location
    Medici Chapels
    5 min walk
  • Restaurant
    Caffe Megara
    2 min walk
  • Restaurant
    Mattacena
    2 min walk
  • Airport
    Florence (FLR-Peretola)
    11 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-21. Try updating your dates to see prices for your trip.

    About this area

    Florence

    Near a train station, Hotel De La Ville is in Florence's Duomo neighbourhood, a walkable area with good airport proximity and shopping. The area's natural beauty can be seen at Boboli Gardens and Piazzale Michelangelo, while Santa Maria Novella Basilica and Museum and Palazzo Vecchio are cultural highlights. Looking to enjoy an event or a game? See what's going on at Stadio Artemio Franchi or Nelson Mandela Forum. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      Florence Baptistery - 4 min walk
    • Popular Location
      Medici Chapels - 5 min walk
    • Popular Location
      Santa Maria Novella Basilica and Museum - 5 min walk
    • Popular Location
      Cathedral of Saint Mary of the Flower - 6 min walk
    • Popular Location
      San Lorenzo Church - 6 min walk

    Getting around

    • Florence-Cascine Station - 5 min drive
    • Florence Santa Maria Novella Station - 8 min walk
    • Florence (FLR-Peretola) - 11 min drive

    Restaurants

    • Caffe Megara — 2 min walk
    • Mattacena — 2 min walk
    • Caffé Astra — 2 min walk
    • Alla Griglia — 2 min walk
    • Caffe dei Fossi — 3 min walk

    About this property

    Hotel De La Ville

    Along with a bar/lounge, this smoke-free hotel has valet parking and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and concierge services. All 68 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include room service and premium bedding.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking (surcharge)
    • Valet parking (surcharge)
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Free buffet breakfast available daily 7 AM–10:30 AM
    • 1 bar
    • Room service available

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • In-room childcare (surcharge)
    • Laundry facilities
    • Soundproofed rooms

    Conveniences

    • Lift
    • Front-desk safe
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Business services

    • 1 meeting room
    • Business centre
    • Conference space (829 square feet)

    More

    • Fireplace in reception
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Premium bedding

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • 28-inch LCD TV
    • satellite channels

    Food and drink

    • Minibar

    More

    • Desk
    • Phone
    • Safe
    • Soundproofing

    Nearby things to do

    Activities

    • Bike hire
    • Scooter/moped hire

    Where to eat

    • Serves breakfast.
    4.5

    Excellent

    5 - Excellent
    588
    4 - Good
    289
    3 - Okay
    59
    2 - Mediocre
    19
    1 - Poor
    14
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    5/5 Excellent

    Beautiful room, excellent staff and perfect location!!

    Stayed 8 nights in Oct 2019

    3/5

    The location In the center on the pedestrian shopping Mecca of Florence is unbeatable. The decor is nice. The breakfast is good, but not great. Regular rooms are small. The hotel Has regular keys. You get one key no matter how many people are in your party, and you need to put it in the slot to have light in the room. On your way out you must leave it at the front desk. Thus, 1) you are constantly standing in line waiting for your key because they don’t have enough people at the front desk to register and check out guests AND handle room keys at the same time; 2) if one person wants take a bath or go to sleep and the other wants go for a walk, you must keep the door unlocked, which is visible and therefore unsafe. Alternatively, the person staying must be in the dark because without the key in the slot lights won’t work. When we checked in, we immediately developed allergies. A few days later we looked up at the air conditioning grate and saw that it was encrusted with black dirt. We took a picture of it and showed the front desk. The staff was horrified and the grate was more or less cleaned. Not perfectly, but it was a decent try. allergies got better. We had no do not disturb sign in the room. The first morning the maid disturbed us twice. we asked for the do not disturb sign to be put in the room. They put it ON THE DOOR and the room wasn’t cleaned by 6 pm. They cleaned it eventually. No coffee maker or kettle in room. The bar charges 5E for a pot of hot water.

    Stayed 5 nights in Oct 2019

    3/5

    Does not deserve the great reviews provided

    Fantastic location no doubt. It is not my first trip to Florence but the service in this hotel is terrible. I travel extensively, the front desk staffs are not consistent in helpfulness at all. I sent 2 emails weeks in advance to enquire on some enquiries. No response at all and they did bot even acknowledge my emails. The only friendly staffs are at breakfast and house keeping.

    Stayed 12 nights in Oct 2019

    5/5 Excellent

    Perfect location. Warm and friendly staff and an excellent breakfast buffet. Front desk was very helpful.

    Stayed 8 nights in Oct 2019

    1/5

    When I arrived, I was told there was no room for me and they moved me to another hotel (and I had to pay the taxi to go there). Horrible experience.

    Stayed 2 nights in Oct 2019

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