Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Boston, MA

Wonderful hotel.

Posted 18-Apr-2016
The location is great, situated 2 blocks from the Duomo. We could walk to all the Renaissance art sites, great restaurants, and high-end shopping. People watching was fun from our bedroom window. The staff was very helpful and recommended some excellent restaurants. The also helped me send a package home.
4 out of 5
by A verified traveller from conway, arkansas

Great location

Posted 10-Apr-2016
In very heart of the action. Main drag (pedestrian) between the Piazza di Signori & the duomo.
3 out of 5
by A verified traveller from Texas

Location is perfect,10 minute walk to any must see

Posted 23-Mar-2016
Room is okay and simple, Negatives: no bath tub and shower was very small. No coffee maker at room. we smell waste some times Positives: location, location Forget about driving to this hotel, get a taxi from airport or walk for 15 min from high speed train station.
5 out of 5
by A verified traveller from Caen

Hôtel très accueillant, Situation exceptionnelle

Posted 14-Mar-2016
Pros: La situation en plein centre historique L'accueil Le petit déjeuner très complet et copieux
Location: Centre historique.Les incontournables : La Cathédrale santa Maria del Fiore.Le Dôme,le Baptistère La Gallérie des Offices ,Le Palazzo Vecchio , etc
Le personnel à la réception a été particulièrement aimable et très efficace. En arrivant de l'aeroport nous constatons que nous avions oublié un sac dans le taxi qui nous avait déposé à l'hotel. Le réceptionniste après quelques coup de fil à retrouvé le taxi et surtout le sac. Nous avons aussi apprécié les les conseils et la réservation pour un dîner typiquement florentin.
5 out of 5
by A verified traveller from m

Posted 18-Feb-2016
便利な立地でありながら、静かな環境です。数回利用しておりますが、フロントのホテルマンが覚えていてくれたり、ホスピタリティーも素晴らしいです。
4 out of 5
by A verified traveller

Nice hotel in the heart of the center

Posted 09-Feb-2016
Very good and convenient hotel we enjoyed our stay so I recommend it
4 out of 5
by A verified traveller

Posted 17-Dec-2015 on Hotels
Staff atencioso e localização perfeito. Bom café da manhã. Calefação não funcionou direito.
4 out of 5
by A verified traveller

Firenze by foot

Posted 06-Dec-2015 on Hotels
Bra Service och renligheten var hög, på rum, i korridorer samt alla andra utrymmen. Frukost lokalerna lite små men de fungerade fint. Värmen på rummen var dock i varmaste laget och för de som vill öppna förnstret och få lite friskare luft, är det nog smart att boka in mot gården. Hotellet ligger central ca 150 meter från Palazzo vecchio och för de som vi åtnjuta Florens är detta ett säkert kort.
3 out of 5
by Damien from London

Great staff

Posted 01-Dec-2015 on Hotels
Was in Florence for a couple of days sightseeing. Hotel staff were first class very helpful with places to eat and the local area.  TIP.... avoid the first floor! Our room was sandwiched between the dining room and kitchen. We were by 6:30 each day :(
4 out of 5
by Ka Po Grace

This traveller left a rating score only Posted 30-Nov-2015 on Hotels