Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Beautiful hotel with a perfect location

Posted 30-Sep-2016
Fabulous 4 day break in a beautiful hotel right in the very heart of Florence. Views from our room overlooking the Piazza della Republicca were excellent...enhanced by clear blue skies and warm sunshine.
5out of 5
by A verified traveller from greenville sc

Incredible hotel with a fabulous location.

Posted 17-Sep-2016
Very accommodating staff. Excellent location. Fabulous room with a view of the Duomo. All the little touches. Even an outlet in the safe for charging your electronics. Beautiful shower with rainfall head. Spacious room with separate sitting area. Highly recommended
5out of 5
by A verified traveller from Baltimore

Front desk was great!

Posted 10-Sep-2016
Was particularly impressed with Raffael who helped us organize our day so well! Will come back again!
5out of 5
by A verified traveller from K

A New Favorite.

Posted 06-Sep-2016
Excellent location, close to major sites but back off from the crowds. It was a beautiful retreat in an old and fascinating city. Staff couldn't have been more helpful yet not intrusive. Will stay there each time I am in Florence. The building is 1600 years old and beautifully renovated.
5out of 5
by A verified traveller

Great hotel in a perfect location

Posted 27-Aug-2016
Phenomenal service, wonderful staff, great location, delicious breakfast, perfect dinner recommendations in a historical building. Would go back any time!
5out of 5
by A verified traveller from st louis mo

Location very well

Posted 24-Jul-2016
Loved hotel and staff was great But the bed could be a little softer and more air condition would of made this stay wonderful !!!
5out of 5
by A verified traveller from Hampshire

Situated in the centre of Florence near the Duomo.

Posted 11-Jul-2016
Pros: Very central for visiting the main tourist sights and placed in the middle of the old district. Clean and the staff were courteous.
Cons: Fruit at breakfast as mentioned above. Safety / assistance rail in the small bedroom
Location: All in the brochure - masses.
We paid high rates for a Junior Suite in a top hotel and the unexpected upgrade provided 'excellence and perfection'. It was a concern however that the pillows on the settee had 'pictures of dogs'. Was this the suite for specified small handbag sized canines as mentioned in the brochure? As a person allergic to dog hair I kept out of the area! Breakfast provided a wide variety and sufficient to eat but the quality of the fruit was disappointing - it was lacking variety which was out of character with the other cuisine. I returned to the room for an excellent coffee from the coffee machine - spoilt. The cheese was served from the day before and was dry. We had left a Best Western in Liguria which had a far superior breakfast offering - spoilt! Due to an airport 'ground staff' strike we booked in for an extra night and expected a small room. On entering the room there were three steep steps to the right down to the 'bedroom' and a bathroom immediately in front. At night there was a small light available for the toilet area but I am amazed that there was no hand rail, there was a high % of retired' visitors. The 1.5 metre 'walk in' square shower of the first room spoilt me - this one was 800 (or less) x 800 approximately - I am 'norm' so what happened to some would have been amusing. Italians postponed the strike for another day - cunning!
Comment from Hotel Management
11-Jul-2016 by Hotel Brunelleschi, Hotel Management
Dear Guest, thank you very much for sharing your feedback with Expedia community, even if negative. All information and details that you have given are absolutely precious to us, and will permit us to improve our service. We do apologize for the design on the sofa pillows, that was not the expected one. We can assure the ‘dog’ design has absolutely nothing to do with a presence of dogs in that accommodation; it was absolutely and only an unlucky design choice by our Architect, that can be , or not, pleasant for our Guests. We are deeply sorry that our buffet breakfast did not meet your expectations: your words are the reason for a strict review, with our Maitre and Chef, of our Standards and operations issues. We continuously improve the choice of our served food. Thank you so much for your comment, it is an important challenge to improve our buffet breakfast . We will spend all our efforts to make it. We are deeply sorry that your room did not satisfy you in terms of space. We have eleven categories of rooms at the Brunelleschi, offering different size (from 18 sqm. to 66 sqm); I am absolutely sorry that during your stay we were not aware of your desire and we were not able to offer an accommodation that was the expected one. We are more than happy to assign rooms without steps, and with the best size accordingly to availability and to the request of our Guests. On the other hand we do apologize, and we do regret, for the bad feeling you had with the steps, and we can assure we will check and review the specific accommodation with our Architect. We cannot give you back the time spent in Florence, nor change what happened , but I deeply hope to welcoming You back again; I remain at your complete disposal, with my best regards Fabiola Menchetti Hotel Manager
5out of 5
by A verified traveller

Schickes Boutique-Hotel beim Duomo

Posted 05-Jul-2016
Zuvorkommender Service, ansprechender Eingangsbereich und Zimmer, super Location an einem kleinen Platz in den verwinkelten Gässchen um die Ecke vom Duomo und der Via del Corso.
5out of 5
by A verified traveller from new york

Beautiful

Posted 01-Jul-2016
What an amazing hotel right in the center of Florence. Location was perfect. Loved the history of the hotel! The staff was sooo nice and helpful! Everyone really went that extra mile. The room was gorgeous! Would def stay there again if I return to Florence. Couldn't recommend it enough!
5out of 5
by ALVARO from Caratinga - MG

Ótima localização e excelente custo-benefício.

Posted 10-Jun-2016 on Hotels
Hotel um pouco complicado de chegar de carro, mas nada que atrapalhe a hospedagem. Equipe atenciosa e ótimas instalações, além da localização privilegiada.