Ratings based on 459 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2017
Wonderful hotel. Perfect central location and staff are extremely professional and friendly.
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Wonderful hotel and great location

Posted 20-Dec-2016
I love the hotel in all the aspects. Nice staff, great food, amazing location, and the rooms are so clean and nice. I really enjoyed me stay at the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Center of Florence

Posted 10-Dec-2016
Excellent hotel located right in the center of Florence. Excellent staff always willing to please. Very clean and comfortable room.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Incredible location , beautifully maintained hotel

Posted 02-Dec-2016
Enjoyed the central location, delicious breakfast with amazing cappuccino and service, rooms immaculate. Lobby of hotel is pretty but not inviting or comfortable to hang out in. Concierge's were helpful but had some attitude
4out of 5
Recommended
for Everyone
by A verified traveller from US

Thanksgiving in Florence

Posted 28-Nov-2016
Hotel location is great but very noisy at night. There was a marathon on my departure day so no taxis could make it to hotel. Hotel was not overly helpful in finding alternate transportation. They should have had better information for the guests.
Comment from Hotel Management
28-Nov-2016 by Hotel Brunelleschi, Hotel Management
Dear Guest, We want to thank you for sharing your experience at the Hotel Brunelleschi. We can assure you that the information you have taken the time to provide us with will help to improve our quality of service. All information and details that you have given will allow us to offer our guests a higher level of service. Your comments and suggestions are greatly appreciated and valued. They give us the opportunity to reflect on the current situation and to broaden our concept of hospitality. On November 27th the annual Marathon took place in Florence with almost 10.000 participants; it is a beautiful event for the city even if it may cause small inconvenients either for the tourists and for the locals. At the Brunelleschi we consider as a high priority to inform the Clientele by delivering a card to each room advising our Guests on what’s going on the Sunday of the Marathon. Also more information are placed by the elevators. As mentioned in our information sheets taxis may have had difficulties to reach our hotel on the Marathon day; there is no alternate transportation available if not walking to the nearest place (5 minutes) where the taxi can drive and collect the Customers; our porters always escort our Guests to help with the luggage. We would be honored to have you as our guest again in the future and please feel free to refer to the feedback you have provided us with when you make your next reservation. Doing so will allow us to offer you a special welcome in what we hope will be your home during your stay in Florence. Claudio Catani General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Nov-2016
Great location, attentive service, excellent dining recommendations
5out of 5
by A verified traveller

Beautiful hotel in the heart of Florence

Posted 31-Oct-2016 on Hotels
The hotel is beautiful and well appointed. Both restaurants are really nice. The hotel is in the middle of most of the Florence landmarks and major shopping zone. If you are driving, getting to the hotel is difficult as you have to drive into restricted zones with lots of pedestrians and VERY narrow streets. But, there is a place to pull the car up to the hotel and check in. They have a valet service (40 euro/night) that will take your car to a distant car and bring it back at whichever time you designate. However, my suggestion is to not drive and take a cab if you can. Other than that, I think this place is absolutely wonderful!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Oct-2016
The location is exceptional and the service levels equally match.
5out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Perfect!

Posted 16-Oct-2016
Pros: Everything. Nothing bad.
Big room, nice bed, nice bath, and convenient location
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2016
Located in the heart of Florence. Near Cuomo, stores and restaurants.