Ratings based on 469 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Apr-2017
Great location and fine hotel. Room was small but that is common in Italy
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2017
Wonderful hotel. Perfect central location and staff are extremely professional and friendly.
5 out of 5
by Abdullatif

This traveller left a rating score only Posted 28-Jan-2017 on Hotels
5 out of 5
by Julie

Posted 14-Jan-2017 on Hotels
The hotel was excellent in every way! Location, service, and room condition were all wonderful. Would definitely stay again.
4 out of 5
by Matthew

Luxury and a wonderful breakfast.

Posted 02-Jan-2017 on Hotels
I think it was a nice area, but you are in a popular area so it is busy once you step outside the doors. The included breakfast buffet was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Wonderful hotel and great location

Posted 20-Dec-2016
I love the hotel in all the aspects. Nice staff, great food, amazing location, and the rooms are so clean and nice. I really enjoyed me stay at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Center of Florence

Posted 10-Dec-2016
Excellent hotel located right in the center of Florence. Excellent staff always willing to please. Very clean and comfortable room.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Dec-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Incredible location , beautifully maintained hotel

Posted 02-Dec-2016
Enjoyed the central location, delicious breakfast with amazing cappuccino and service, rooms immaculate. Lobby of hotel is pretty but not inviting or comfortable to hang out in. Concierge's were helpful but had some attitude
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Thanksgiving in Florence

Posted 28-Nov-2016
Hotel location is great but very noisy at night. There was a marathon on my departure day so no taxis could make it to hotel. Hotel was not overly helpful in finding alternate transportation. They should have had better information for the guests.
Comment from Hotel Management
28-Nov-2016 by Hotel Brunelleschi, Hotel Management
Dear Guest, We want to thank you for sharing your experience at the Hotel Brunelleschi. We can assure you that the information you have taken the time to provide us with will help to improve our quality of service. All information and details that you have given will allow us to offer our guests a higher level of service. Your comments and suggestions are greatly appreciated and valued. They give us the opportunity to reflect on the current situation and to broaden our concept of hospitality. On November 27th the annual Marathon took place in Florence with almost 10.000 participants; it is a beautiful event for the city even if it may cause small inconvenients either for the tourists and for the locals. At the Brunelleschi we consider as a high priority to inform the Clientele by delivering a card to each room advising our Guests on what’s going on the Sunday of the Marathon. Also more information are placed by the elevators. As mentioned in our information sheets taxis may have had difficulties to reach our hotel on the Marathon day; there is no alternate transportation available if not walking to the nearest place (5 minutes) where the taxi can drive and collect the Customers; our porters always escort our Guests to help with the luggage. We would be honored to have you as our guest again in the future and please feel free to refer to the feedback you have provided us with when you make your next reservation. Doing so will allow us to offer you a special welcome in what we hope will be your home during your stay in Florence. Claudio Catani General Manager