Front of property

Reviews of Hotel Bonifacio

3 out of 5
Hotel Bonifacio
Via Bonifacio Lupi 21, Florence, FI

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 393 reviews" "
Rating 8 - Good. 158 out of 393 reviews" "
Rating 6 - Okay. 42 out of 393 reviews" "
Rating 4 - Poor. 13 out of 393 reviews" "
Rating 2 - Terrible. 2 out of 393 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

dia

Travelled with family
After I asked for a room upgrade , the guy was there was very hesitant and said Expedia doesn’t pay much , though he upgraded the room
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the authenticity of the place! The key to my room should be at least 60 years old.
Stayed 3 nights in Dec 2023

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service
The staff were nice and accommodating. The hotel was HOT. The AC was poor. They did bring us a fan.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mike

Stayed 1 night in Aug 2023

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay here! The gal that checked us in was so kind and helpful!!! We really liked the location! Highly recommend!!
Stayed 1 night in Jun 2023

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and comfortable.
Nice hotel within easy access to all of Florence's attractions. Clean and comfortable. Only issue was that we had clicked off 'Parking' and it was listed as available which was one of the reasons for selecting the hotel. Did not realize until arrival that 'available' didn't necessarily mean included or on-site. It was reasonably priced (15 Euro/24hr) but about a 10 minute walk from the hotel.
Stayed 1 night in Nov 2022

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
18 min walk to the central shopping district. Nice staff.

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Great location , 15 min walk to train station , quiet area . Hotel staff excellent , great breakfast . Room was a little dated …. New mattresses needed , bedspread and curtains shabby. If your a large person you will not fit in the shower .
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Short visit
Friendly multilingual staff, nice breakfast with a cute little courtyard view from the breakfast area. The mattresses were too soft. Decent location in what felt like a safe area though probably wise to not walk from train station late at night. But a overall good experience, not luxurious but a clean place and helpful staff, so would recommend.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was clean and quiet. Easy walking distance from train.
Stayed 3 nights in Aug 2022

6/10 Okay

Fellipe

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The rooms should be a little bit bigger.
Stayed 1 night in Jul 2022

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloae to centre,safe,clean,easy access to parking,friendly host
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Clean and cosy, good location
Very polite and friendly staff, hotel was clean and cosy. Good choice for breakfast and even a possibility to use a pancake machine that our children adored! The location was perfect, hotel is in a quiet place but still within 10-15 min walking distance from the very center /or the train station.
Stayed 3 nights in Jul 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel for Short Stay
Great breakfast, great location and very friendly and helpful staff. Room was on the smaller side but perfect for a short stay.
Stayed 2 nights in Sep 2021

10/10 Excellent

Rubin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice people.
Stayed 7 nights in Sep 2021

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful. The breakfast was awesome. The hotel was very clean
Stayed 6 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel. Close to amenities and sites.
Good value hotel. Check-in clerk gave great local touring advice. Close to amenities and sites.
Stayed 1 night in Oct 2019

10/10 Excellent

M

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. The breakfast served in the morning was very good. Comfortable rooms and fantastic location.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
European with old world style hotel very beautiful.
Stayed 2 nights in Oct 2019

8/10 Good

Nezlee, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. Staff were very helpful especially Fabricio. Good job and keep it up. Would definitely come back and stay again. The only setback is that of mosquitoes in the room but when complain was made, they compensate with mosquito repellent.
Stayed 1 night in Oct 2019

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Chanei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor/indoor area for breakfast, helpful and friendly staff, room was small but bathroom was big, beautiful view from window, great aircon and area was quiet and safe to walk around in. Laundry facilities nearby for travellers needing to do washing!
Stayed 2 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
Made very welcome especially by Ivan the Manager
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, within walking distance to attractions.
Stayed 1 night in Aug 2019

10/10 Excellent

Sanaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Olivia-Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

hyun soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time at Florence
Hotel Bonifacio is a well located, well maintained hotel, just inside the border of the old city, but close enough to convenient parking, that made it for us an excellent option as we were driving a rental. Getting in front of the hotel can be tricky because you need to pass the Limited Zone Traffic cameras or ZTL, but that is no problem because you report your tag to the front desk and they give you a temporary free ZTL pass. They only give it to you at check in and at check out for unloading/loading your stuff. Hotel Bonifacio is at walking distance of Palazzo Vecchio, Uffizi and other landmarks. They include a nice breakfast at a lovely backyard. The front desk guys were courteous and accommodating.
Stayed 2 nights in Jun 2019

8/10 Good

selcuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Pitti Filati
Close to the fair place 10 min by walking
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The location and the room was good. The breakfast was good as well. The bathroom needs upgrade.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room,small bathroom air conditioning very warm ac not working well on all three rooms we had.
Stayed 2 nights in Jun 2019

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was sooo Amazing.. Hotel location is perfect. Breakfast is great. Management and staff are very friendly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Ianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't have anything else but to say that our stay at the bonifacio hotel was great. The staff is super friendly and helpful and the place is really clean and super well located. They even open the kitchen early for us the day we were leaving to allow us to have a little breakfast before traveling.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great size rooms and bathrooms.
Stayed 1 night in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great economical hotel in.Florence Italy
This was the second time I stayed at Hotel Bonifacio. That says something right there. It's a little over a kilometer from either the main train station or the Duomo. That's the center of things in Florence. The rooms are very quiet, and can be dark if you want to sleep late. Very adequate breakfast, better most in this class of hotel. It'll get your day off to a good start. The staff is friendly, efficient, and very helpful. My hats off to Signore Ivan, the manager for instilling his friendly attitude in the entire staff. Great place in Firenza.
Stayed 7 nights in Feb 2019

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!
Breakfast was wonderful, lots of yummy food. The staff was very helpful and nice.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel Was very good,i recomed, the ubicación IS very good. the staff was the best..
Stayed 2 nights in Nov 2018

10/10 Excellent

victor

Excellent location, friendly staff and comfy room! Would definitely recommend to anyone and come back ourselves!!
Stayed 3 nights in Nov 2018

8/10 Good

Brandi, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First--my only complaint about this hotel would be the wifi. The wifi was extremely slow and wouldn't work often--I simply gave up on it. Other than that, our stay at Hotel Bonifacio was great. The staff was nice and helpful, and the room was clean. We were able to walk to everything we wanted to see. The only thing that was very far was Piazzale Michelangelo, but the hotel staff had recommended taking a bus to go here, anyway. About an 18 minute walk to the train station.
Stayed 2 nights in Nov 2018