Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Super Zentral, sehr nettes Personal, Sauberkeit OK

Posted 28-Sep-2016
Pros: Service
Location: Optimal 100 meter vom Duomo weg und somit sehr zentral
Für Italienische Verhältnisse Sauberkeit in Ordnung, nicht dreckig, aber wenn man an manchen Ecken genau hinsieht vermisst man etwas Gründlichkeit
3out of 5
by A verified traveller from Chicago

Nice Location

Posted 24-Sep-2016
Pros: Location
Cons: Staff was not especially welcoming or accommodating, the food was not very good and the rooms were just ok.
Location: Location is great, St. Mark's square and church are beautiful. Lots of great food nearby.
This hotel is in a great location right off St. Mark's square. There are lots of good restaurants and activities nearby.
5out of 5
by A verified traveller from Baie-Comeau, Québec, Canada

Hôtel très bien situé à deux pas du Duomo

Posted 20-Sep-2016
Pros: Tout
Cons: Changer le mobilier un peu désuet même si en bon état, couvre-lit un peu usé et décoration en général un peu passée date.
Location: Situé dans une rue remplie de magasins, à deux pas du Duomo et 10 minutes du Ponte Vecchio et de la gare, c'est parfait!
Cet hôtel est à deux pas du Duomo, mais notre chambre était très tranquille. Les réceptionnistes sont tous des perles, parlent le français et sont très aimables. Les chambres sont propres et confortables, avec une salle de bain d'une dimension raisonnable. Toutefois, la décoration et le mobilier pourraient être actualisés, mais c'est un détail.
5out of 5
by A verified traveller from Boston, USA

Location and staff could not be better

Posted 18-Sep-2016
Pros: Staff and location
Cons: Bathroom was a little old, but it really didnt matter
Location: Right in the center of the town a few steps from absolutely everything!
Location was perfect - right in the center of everything, and the staff were super nice and helpful. For the price this could not be better. I highly recommend
4out of 5
by A verified traveller

Posted 14-Sep-2016
Great location close to the Duomo, shopping, and Uffizi etc
3out of 5
by A verified traveller

Central to everything in Firenze

Posted 05-Sep-2016
Adequate. Nice little breakfast. Shower quite small and is moldy
3out of 5
by A verified traveller from Catania

Grazioso hotel al centro

Posted 20-Aug-2016
Hotel ubicato al centro comodissimo per gli spostamenti, camera spaziosa e pulita, servizio colazione discreto, flessibilità negli orari e personale disponibile
5out of 5
by A verified traveller

Hotel agradable.

Posted 09-Aug-2016
Hotel en pleno corazón de la ciudad. Muy accesible y el personal muy amable !! El desayuno sin ser demasiado Bueno
2out of 5
by A verified traveller from Boston

Close to duomo

Posted 07-Jul-2016
Hotel was overall not in good condition, the stairway leading up to the lobby was dirty. There was not an actual shower in the bathroom, just a drain in the floor and a curtain. There was often a smell of sewage that would come from the bathroom as well. It was very loud at night and early in the morning once breakfast opened, and that was not in a room overlooking the street. Location was close to Duomo but too close, very busy street traffic. Luckily the staff was friendly and helpful. Would not stay here again or recommend.
4out of 5
by Marc from France

Qualité de l'accueil et emplacement idéal

Posted 27-Jun-2016 on Hotels
Hôtel très bien placé à deux pas de la cathédrale. Chambre et salle de bains assez grandes. Le mobilier mériterait une remise à neuf. Literie très bonne. Petit déjeuner très correct en termes de choix et de qualité des produits (sauf un jour pénurie de toasts ...). Mais surtout un personnel extrêmement accueillant et à l'écoute des clients !