Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Boston

Close to duomo

Posted 07-Jul-2016
Hotel was overall not in good condition, the stairway leading up to the lobby was dirty. There was not an actual shower in the bathroom, just a drain in the floor and a curtain. There was often a smell of sewage that would come from the bathroom as well. It was very loud at night and early in the morning once breakfast opened, and that was not in a room overlooking the street. Location was close to Duomo but too close, very busy street traffic. Luckily the staff was friendly and helpful. Would not stay here again or recommend.
5out of 5
by A verified traveller

sehr freundlich, sehr zentral

Posted 21-May-2016
Pros: zentrale Lage, Service, Freundlichkeit
Cons: nix
Location: im Zentrum, Florenz entdecken, alles zu Fuss
in 5 Tagen Kultursoll erfüllt, Florenz entdeckt, alles zu Fuss vom Hotel aus!!!
3out of 5
by A verified traveller


Posted 17-May-2016
Pros: Lage!
Es war mein zweiter Aufenthalt im Hotel Axial und wie beim ersten Mal galt meine größte Begeisterung der zentralen Lage des Hotels.Mitten in der Fußgängerzone wenige Gehminuten zum Dom und zur Piazza della Singnoria. Obwohl wir mitten im.Geschehen waren hatten wir ein ruhiges Zimmer. Das Zimmer war groß,im Gegensatz zum Bad, welches eine Renovierung vertragen könnte. Das Personal ist sehr freundlich und zuvorkommend, das Frühstück war sehr bescheiden, aber satt wurde man trotzdem.
3out of 5
by A verified traveller

Excellent location.

Posted 03-May-2016
Pros: Location
Location: Great for shopping and dining.
The hotel was dated but clean. We had rented 2 rooms and their was a problem with ants in one of the rooms, would recommend keeping luggage off of the floor.
3out of 5
by A verified traveller

Lage Top - Frühstück Flop!

Posted 19-Apr-2016
60 Schritte vom Duomo entfernt. Zur Ponte Vecchio 3-4 Minuten. Frühstück absoluter Flop. Nicht mal ne Gurke oder Tomate. Ganze 2 verschiedene Säfte (aus Pulver gemanscht). Personal an Rezeption hingegen äußerst freundlich. Gutes Englisch und Deutsch.
5out of 5
by flora eugenia from Monterrey, México

Excelente ubicación

Posted 10-Apr-2016 on Hotels
El personal muy amable. En especial Rafael y las chicas encargadas del comedor. Todo era caminando Y muy cómodo
5out of 5
by Michel from Montreal

accueillant et chaleureux

Posted 01-Apr-2016 on Hotels
Personnel accueillant , petit déjeuner savoureux, hôtel calme avec côté salon ou jardin confortable
4out of 5
by David

This traveller left a rating score only Posted 22-Mar-2016 on Hotels
4out of 5
by miguel

This traveller left a rating score only Posted 18-Mar-2016 on Hotels
3out of 5
by A verified traveller

Florence, near il duomo

Posted 13-Mar-2016
Pros: Location
Cons: See comment above rooms
Location: Very near everything!
Hotel well located. Rooms in front of the hotel are very noisy, especially at night. Ask for rooms in the back