Seasonal outdoor pool, open 7 AM to 10 AM, pool loungers
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Reviews of Hampton Inn Sumter

2.5 out of 5
Hampton Inn Sumter
1370 Broad Street, Sumter, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 376 reviews" "
Rating 8 - Good. 114 out of 376 reviews" "
Rating 6 - Okay. 28 out of 376 reviews" "
Rating 4 - Poor. 17 out of 376 reviews" "
Rating 2 - Terrible. 10 out of 376 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great... microwave did not work and bed was not very supportive (a bit too soft). Nice to have more than one chair in the room and lighting was good.
Stayed 1 night in Apr 2024
Response from Angela Nicholes GM on 22 Apr 2024
Thank you for taking the time to review your stay with us. We do apologize about the microwave and will look into fixing this issue. We hope you will consider another stay with us in the future!

10/10 Excellent

britton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. I didn't love that breakfast was stopped by 9 the one in N. Myrtle was 10, but that's not a big deal. Everyone was kind and hospitable. The internet wasn't strong enough to use the tv or the xbox. The cable kept bringing up a weak connection message, again not a big deal. Overall great stay.
Stayed 1 night in Apr 2024
Response from Angela Nicholes GM on 4 Apr 2024
Thank you for taking the time to review your recent stay in Hampton Inn in Sumter SC. We hope to see you again soon.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela Nicholes GM on 5 Apr 2024
Thank you for reviewing your stay with us!

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. Paid extra attention to my kiddos. Wonderful stay!
Stayed 1 night in Mar 2024
Response from Angela Nicholes GM on 3 Mar 2024
Thank you for taking the time to review your stay with us. We look forward to seeing you again.

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela Nicholes GM on 3 Mar 2024
Thnak you for taking the time to review your stay with us. We look forward to seeing you again.

10/10 Excellent

Tarik

Stayed 3 nights in Feb 2024
Response from Angela Nicholes GM on 5 Apr 2024
Thank you for your feedback.

10/10 Excellent

Keystonna

Stayed 2 nights in Feb 2024
Response from Angela Nicholes GM on 4 Apr 2024
Thank you for taking the time to review your recent stay in Hampton Inn in Sumter SC. We hope to see you again soon.

10/10 Excellent

Almeretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property I enjoyed my stay.
Stayed 2 nights in Dec 2023
Response from Angela Nicholes GM on 19 Feb 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick. Hotel was clean and quiet. Restaurants were walking distance
Stayed 2 nights in Feb 2024
Response from Angela Nicholes GM on 10 Feb 2024
Thank you for taking the time to review your stay here at Hampton Inn in Sumter. We appreciate your business and look forward to seeing you again!

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Angela Nicholes GM on 22 Jan 2024
Thank you for your time and review.

10/10 Excellent

Aisling

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only problem was that the elevators were out of order and our room was on the third floor, but that was not the staff's fault.
Stayed 3 nights in Jan 2024
Response from Angela Nicholes GM on 16 Jan 2024
Thank you for your review.

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela Nicholes GM on 16 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn I'm glad to know you enjoyed your stay.

10/10 Excellent

donelle

Stayed 1 night in Jan 2024
Response from Angela Nicholes GM on 22 Jan 2024
Thank you for your time and review.

10/10 Excellent

Teresa

Stayed 1 night in Jan 2024
Response from Angela Nicholes GM on 16 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn I'm glad to know you enjoyed your stay.

6/10 Okay

Melissa

Nice place, and friendly staff
Stayed 1 night in Jan 2024
Response from Angela Nicholes GM on 16 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn I hope you enjoyed your stay.

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela Nicholes GM on 15 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn I'm glad to know you enjoyed your stay.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great service, great room, enjoyed our stay.
Stayed 2 nights in Dec 2023
Response from Angela Nicholes GM on 28 Dec 2023
Thank you for taking the time to review your recent stay at Hampton Inn in Sumter SC. I'm so glad to hear you had a good stay. Looking forward to seeing you again. Happy New Year.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Angela Nicholes GM on 16 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn I'm glad to know you enjoyed your stay.

10/10 Excellent

Betty

Stayed 1 night in Dec 2023
Response from Angela Nicholes GM on 15 Dec 2023
Thank you for taking the time to review your recent stay at Hampton Inn. I hope you enjoyed your stay.

8/10 Good

Sherron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2023
Response from Angela Nicholes GM on 11 Dec 2023
Thank you for taking the time to review your recent stay at Hampton Inn in Sumter SC I hope you enjoyed your stay. We look forward to seeing you again soon

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Awesome hot breakfast!
Stayed 2 nights in Nov 2023
Response from Angela Nicholes GM on 11 Dec 2023
Thank you for taking the time to review your recent stay at Hampton Inn in Sumter SC I hope you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay .
Stayed 1 night in Nov 2023
Response from Angela Nicholes GM on 24 Nov 2023
Good morning, thank you for taking the time to review your stay with us. We strive each and every day to make sure our guests are comfortable and happy. I hope you enjoyed your stay. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angela Nicholes GM on 21 Nov 2023
Good morning, thank you for taking the time to review your stay with us. We strive each and every day to make sure our guests are comfortable and happy. I hope you enjoyed your stay. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angela Nicholes GM on 20 Nov 2023
Good morning, thank you for taking the time to review your stay with us. We strive each and every day to make sure our guests are comfortable and happy. I hope you enjoyed your stay. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angela Nicholes, GM on 16 Nov 2023
Good afternoon, thank you for taking the time to review your stay with us. We strive each and every day to make sure our guests are comfortable and happy. I hope you enjoyed your stay. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

donelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely my "go to" hotel going forward, however, 2 issues: the elevators had a bad smell and the toilet, at times, wouldn't flush. My sister had to request a plunger.
Stayed 2 nights in Oct 2023
Response from Angela Nicholes GM on 24 Oct 2023
Thank you for taking the time to review your recent stay at Hampton Inn in Sumter SC. I hope you enjoyed your stay.

8/10 Good

Cooper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service! Best Hampton Inn stay I've had in a while.
Stayed 2 nights in Sep 2023
Response from Angela Nicholes GM on 29 Sept 2023
Thank you for your feedback.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Angela Nicholes, GM on 16 Nov 2023
Good afternoon, thank you for taking the time to review your stay with us. We strive each and every day to make sure our guests are comfortable and happy. I hope you enjoyed your stay. We appreciate your feedback and look forward to seeing you again soon!

8/10 Good

Lawrence

Stayed 1 night in Sep 2023
Response from Angela Nicholes GM on 29 Sept 2023
Good afternoon, thank you for taking the time to review your stay with us. We strive each and every day to make sure our guests are comfortable and happy. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay :)
The room was a decent size for the five of us. It was clean and the staff provided us with what we needed when we asked for it. The kids enjoyed the pool and the breakfast was good. The staff was also very friendly. We would come back if the opportunity arises.
Stayed 6 nights in Aug 2023
Response from Angela Nicholes GM on 28 Aug 2023
Thank you for taking the time to review your stay here with us at Hampton Inn in Sumter. We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Andra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela Nicholes GM on 22 Aug 2023
Thank you for taking the time to review your stay here with us at Hampton Inn in Sumter. We appreciate your feedback and look forward to seeing you again in the future.

4/10 Poor

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excessive pet policy fee
The stay was excellant. The room was clean and comfortable. However, we probably wouldn't stay at a Hampton Inn again due to their pet policy fee of $75/stay
Stayed 1 night in Aug 2023
Response from Angela Nicholes GM on 14 Aug 2023
Thank you for your feedback.

10/10 Excellent

Thomas C

Stayed 1 night in Jun 2023
Response from Angela Nicholes, GM on 2 Sept 2023
Good morning, Thank you for your review. We strive each and every day to make sure our guest are comfortable and happy.

10/10 Excellent

Kenyotta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Angela Nicholes GM on 1 Aug 2023
Thank you for your feedback.

10/10 Excellent

Phillip, Upper Marlboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 3 nights in Jul 2023
Response from Angela Nicholes GM on 31 Jul 2023
Thank you for your feedback.

4/10 Poor

Yingchun

Stayed 1 night in Jul 2023
Response from Angela Nicholes GM on 22 Aug 2023
Thank you for taking the time to review your stay with us. Your feedback is greatly appreciated.

10/10 Excellent

Sandy

Stayed 2 nights in Jul 2023
Response from Angela Nicholes GM on 22 Aug 2023
Thank you for taking the time to review your stay. We appreciate your feedback and look forward to seeing you again in the future.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteously, and the facilty and room were very clean. It would be nice if they had a blower switch in the bathroom to keep the mirror from fogging while taking a shower.
Stayed 1 night in Jun 2023
Response from Angela Nicholes, GM on 13 Jun 2023
Good morning, Janet First I would like to thank you first taking the time to review your recent stay at Hampton Inn in Sumter SC. I am so glad to hear you enjoyed your stay. We strive each and every day to make sure our guests are comfortable and happy. Thank you again.

10/10 Excellent

Brenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, the room was really nice and the smelled clean. The thing that I didn't like was that the toilet in the accessible room was too low and the opening to the shower was a little awkward.
Stayed 2 nights in Jun 2023
Response from Angela NIcholes GM on 4 Jun 2023
Thank you for taking the time to review your stay here at Hampton Inn in Sumter. We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Will definitely book again.
Response from Angela NIcholes GM on 10 Apr 2023
Thank you for taking the time to review your stay here at Hampton Inn in Sumter. I'm so glad to hear you enjoyed your stay. We appreciate your feedback and look forward to seeing you again in the future!

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Better than expected. The area has a lot of nearby options for food and quick grabs. Very good options for breakfast and the staff is friendly enough
Stayed 1 night in Apr 2023
Response from Angela NIcholes GM on 4 Apr 2023
Good morning, Lynn, thank you for taking the time to review your stay here at Hampton Inn in Sumter. I'm so glad that you enjoyed your stay. We appreciate your feedback and look forward to seeing you again in the future!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Angela NIcholes GM on 11 May 2023
Thank you for taking the time to review your stay here at Hampton Inn in Sumter. We appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Andra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Angela Nicholes, GM on 15 Mar 2023
Good morning, Andra, thank you for taking the time to review your recent stay at Hampton Inn in Sumter SC. I'm glad to hear you enjoyed your stay. We strive each and every day to make sure our guests are comfortable and happy. Thank you for choosing Hampton Inn.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Angela Nicholes, GM on 12 Mar 2023
Thank you for taking the time to review your stay. We appreciate your feedback!

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Angela Nicholes, GM on 27 Feb 2023
Thank you for your feedback, It is very helpful.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
I liked it here; the staff was especially helpful. Just leaving this so people know that there are no microwaves in accessible rooms, but if you ask they'll let you use theirs.
Stayed 2 nights in Feb 2023
Response from Angela Nicholes, GM on 27 Feb 2023
Thank you for your feedback, It is very helpful.

10/10 Excellent

William

Stayed 1 night in Feb 2023
Response from Angela NIcholes GM on 4 Apr 2023
Good morning, William, thank you for taking the time to review your stay here at Hampton Inn in Sumter. I'm so glad that you enjoyed your stay. We appreciate your feedback and look forward to seeing you again in the future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Angela Nicholes, GM on 13 Mar 2023
Thank you for taking the time to review your stay here at Hampton Inn in Sumter. We are pleased to hear that you had a good experience with us. We strive each and every day to make sure our guesst are happy and comfortable. Again, thank you for reviewing your stay. We look forward to seeing you again in the future!

10/10 Excellent

Winter

Stayed 1 night in Jan 2023
Response from Angela Nicholes, GM on 24 Jan 2023
Thank you for your input on your recent stay.

8/10 Good

Oyinda

Stayed 2 nights in Jan 2023
Response from Angela Nicholes, GM on 13 Mar 2023
Thank you for taking the time to review your stay here at Hampton Inn in Sumter. We are pleased to hear that you had a good experience with us. We strive each and every day to make sure our guests are happy and comfortable. Again, thank you for reviewing your stay. We look forward to seeing you again in the future!