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Get an overview of this hotelHistoric hotel with modern feel on central piazza


Picturesque piazza

Dating back to the Middle Ages, this grand residence is one of the oldest hotels in Florence and occupies the charming Santa Maria Novella piazza, 150 metres from the main train station.

Rooftop panorama

During the warmer months, guests can recline on sun loungers and enjoy drinks from the marble-topped bar, accompanied by panoramic views across the city.

Marble and minibars

Modern, soundproofed guestrooms feature distressed wood furniture and come equipped with television, wireless Internet, and minibars; marble-tiled bathrooms include showers and tubs.

Renovations & Closures

The hotel will be renovating from 15 November 2015 to 25 February 2016 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
The following facilities are closed seasonally each year. They will be closed from 1 October to 14 April:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Between May and September guests can soak up the sun and enjoy the city views from the rooftop solarium. The outdoor seasonal pool is open from May to September and cold drinks are served at the poolside bar. Over June and July the terrace also hosts live jazz accompanied by aperitifs. A marble-topped bar is also open over the summer serving a range of drinks and snacks. Alternatively, an American bar is open year-round in the reception area overlooking the piazza.

Featured amenities include free WiFi, meeting facilities, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.

  • Use of nearby fitness center (discount) 
  • Babysitting or childcare (surcharge) 
  • Restaurant 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 102 
  • Multilingual staff 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Elevator/lift 
  • Number of floors - 6 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Pool umbrellas 
  • Luggage storage 
  • Rooftop terrace 
  • Business center 
  • Limo or Town Car service available 
  • Meeting rooms 5 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Pool sun loungers 
  • Outdoor seasonal pool 
  • Tours/ticket assistance 
  • Free WiFi 

Family Friendly Amenities

  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Room service (limited hours) 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Climate control 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Bidet 
  • In-room childcare (surcharge) 
  • Desk 
  • Television 
  • Satellite TV service 
  • Free newspaper 
  • Air conditioning 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • In-room safe 
  • Free WiFi 

Where to Eat

I Chiostri - Open from April to September, this restaurant serves a range of seasonal Mediterranean and Tuscan dishes and opens out onto a terrace overlooking the piazza for al fresco dining in fine weather. Open for lunch and dinner.

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

24-hour check-in


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Renovation Special

Book a stay in any room and rate category now - February 25, 2016 for travel November 15, 2015 - February 25, 2016 and receive the following:

  • Complimentary room upgrade (subject to availability)
  • Complimentary minibar
  • Afternoon tea time with homemade cakes
  • Free ironing service
  • Free room service
  • Free Wi-Fi
  • Free telephone calls (up to EUR 10 per stay)
  • 20% discount on laundry service
  • 20% discount on city tours and excursions organized by the hotel
  • 20% on garage service
  • Late check-out until 2 PM (subject to availability)
Full details at check-in. Renovation work is scheduled November 15, 2015 - February 25, 2016. The lounge, breakfast room, common spaces, and 40 guestrooms will undergo renovation. Renovation work will occur in a specific wing of the hotel, which will be off-limits. Subject to availability. Other restrictions may apply.

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