Ratings based on 658 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Location, location, location

Posted 28-May-2017
Most kind and most helpful staff, fantastic location
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Apr-2017
Clean hotel that's in the middle of the city. A lot of music/noise outside but it seemed like things quieted down around 11pm.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice 3 Day Stay

Posted 08-Apr-2017
Pros: Location, room size ( we had a triple), cleanliness
Location: Very close to the Duomo and easy walking distance to all the major sights
This was our first hotel in Italy and we were very pleased. Location was great, very close to everything. Lots of shops and restaurants near by. On a crowded pedestrian street but we had no issue with noise. Breakfast in the morning was really nice with a great wait staff. Would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Posted 04-Apr-2017
Excellent location. Very clean hotel. Rooms are small and pillows aren't great but everything else was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location!

Posted 16-Mar-2017
Perfect location steps from the duomo. We could actually see it from our window. Nice breakfast. Coffee, tea, juice available throughout the day which was a nice touch. The porters were very helpful getting our bags upstairs for us since the lobby was being remodeled. Remodel was extremely quiet, looked to be done very soon, and did not inconvenience us in the slightest.
2 out of 5
by A verified traveller from w

Great location

Posted 13-Mar-2017
Location was fine but not different than most. Hotel was under construction but notice not given. No hot water to shower....ever and water didn't drain. Stain in tub meant it was consistent and not kept well. Maids entered while occupied daily, caught me naked once, despite notice on door. Many other patrons unhappy while there. Long line to stand in for complaints. Look elsewhere is my recommendation
Comment from Hotel Management
15-Mar-2017 by Michele, Hotel Management
Dear guest, we are very sorry for the problems you had during your stay. I would ask you to please accept my sincere apologies. Michele Bricci Hotel Manager
4 out of 5
by Catherine

very convenient and clean hotel

Posted 27-Feb-2017 on Hotels
Excellent location for all tourist attractions. Staff were lovely. Breakfast delicious! Kettle and tea making would be good - although we ordered this on room service and they didn't; charge us (or indeed for a friends son to come to breakfast with us) and they could have - so thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent hotel in central location

Posted 15-Feb-2017
Pros: Central location, very clean and comfortable. Staff very friendly and helpful.
Cons: After a full day sightseeing, feeling very tired we just wanted to go back to the hotel and have something to eat, however food choice very limited.
Location: Location excellent, very central for sightseeing.
Enjoyed a three night break seeing the sights of Florence.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good Central Location

Posted 08-Feb-2017
Pros: The location, staff, breakfast.
Cons: Sound insulation. Even though the window was double glazed, every sound from the street could be heard,waking me at 4.50 onthe last night,not relaxing
Location: Great location with plenty of bars and restaurantes,museums churches bridges palaces, and icecream shops
The hotel is about 20 minutes from the train station. We spent two nights at this hotel, it is in an excellent central location, literally two minutes from the Uffizi or Cathedral, and very easy walking distance from everything we wanted to see.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great centrally located hotel

Posted 30-Jan-2017
I think that this is an excellent hotel and it is in an excellent location from which to explore a beautiful city. The hotel itself is excellent, the bed was comfortable with the room cleaned every day and a good air conditioning system. Make sure you include the breakfast which is also excellent and caters for all tastes. Most importantly, all of the staff are friendly and helpful and I will be returning.
Comment from Hotel Management
31-Jan-2017 by michele, Hotel Management
Dear Terence, thank you for choosing Hotel Calzaiuoli for your stay in Florence. I really appreciate all the feedback that you've provided. We look forward to having you back soon! Kindest regards Michele Bricci Hotel Manager