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Reviews of Days Inn by Wyndham Muscle Shoals Florence

2 out of 5
Days Inn by Wyndham Muscle Shoals Florence
2701 Woodward Ave, Muscle Shoals, AL

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 679 reviews" "
Rating 8 - Good. 238 out of 679 reviews" "
Rating 6 - Okay. 74 out of 679 reviews" "
Rating 4 - Poor. 30 out of 679 reviews" "
Rating 2 - Terrible. 23 out of 679 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Property conditions & facilities
Very good price point, older property that is well maintained. My room was clean, bed was comfortable and not complaints about the pillow. It is noisy but the price and service overcame that shortfall.
Stayed 1 night in Apr 2024
Response from Vilis on 23 Apr 2024
Thank you Richard for staying with us. Weare glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our cleanliness, room, staff and service. Once again we thank you and have a blessed day

8/10 Good

Dylan

Liked: Amenities
Entry to rooms is from outside and in the morning there was a lot of noise outside
Stayed 1 night in Mar 2024
Response from Vilis on 1 Apr 2024
Thank you Dylan for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback toward our hotel and apologize for noise in morning. We hope you give us another chance to impress you and have a blessed day.

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have any complaints about my stay.
Stayed 5 nights in Mar 2024
Response from Vilis on 26 Mar 2024
Thank you Christine for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our hotel and room. We hope to see you again in future and have a blessed day.

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Vilis on 30 Mar 2024
Thank you Luz for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate appreciate your honest feedback regarding our hotel and hope to see you again in future.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but updated
Stayed 2 nights in Mar 2024
Response from Vilis on 23 Mar 2024
Thank you Catherine for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our hotel and hope to see you again in future. Once again thank you and have a blessed day.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service
It was clean, bed was comfortable, breakfast was nice.
Stayed 1 night in Feb 2024
Response from Vilis on 18 Mar 2024
Thank you Wendy for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our hotel cleanliness, room and breakfast. We hope to see you again in future and have a blessed day.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this property several times. The rooms are nice and clean. The staff have always been courteous. The environment is safe and quiet.
Stayed 1 night in Mar 2024
Response from Vilis on 15 Mar 2024
Thank you james for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate you being our repeat guest while in our area. We hope to see you again in future and have a blessed day.

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled Clean and a great VALUE!
Stayed 3 nights in Mar 2024
Response from vilis on 13 Mar 2024
Thank you Sean for staying with us. We are glad that your was as comfortable as you expected. We appreciate your comments regarding our cleanliness and hotel. Hope to see you again in future and have a blessed day.

2/10 Terrible

Casey

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Vilis on 14 Mar 2024
Thank you Casey for staying with us. We appreciate your feedback toward our hotel. We sorry to hear that your stay wasn't as comfortable as you expected. If there was any issue that happen during your three night stay, please share so we can fix it.

10/10 Excellent

LaQuita N

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying there!
Stayed 1 night in Feb 2024
Response from Vilis on 26 Feb 2024
Thank you Laquita for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our hotel and great review. We hope to see you again in future and have a blessed day.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Had everything we needed
Stayed 1 night in Feb 2024
Response from Vilis on 24 Feb 2024
Thank you Jim for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback toward our cleanliness and room. We hope to see you again in future and have a blessed day.

10/10 Excellent

Susie

Stayed 2 nights in Feb 2024
Response from Vilis on 23 Mar 2024
Thank you Susie for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our hotel. We hope to see you again in future and have a blessed day.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet ,comfortable smalish but fine room, okay hot breakfast
Stayed 1 night in Feb 2024
Response from Vilis on 16 Feb 2024
Thank you Michael for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our service cleanliness, staff, room and breakfast. We hope to see you again in future and have a blessed day.

10/10 Excellent

Jesse

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, Definitely felt safe for our family and close to everything you could need from shopping to eating
Stayed 2 nights in Feb 2024
Response from Vilis on 7 Feb 2024
Thank you Jesse for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our hotel being safe you and family, breakfast, cleanliness and staff. We hope to see you again in future and have a blessed day.

8/10 Good

Joan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent service and reliable. Breakfast team are excellent - courteous, and focused on service.
Stayed 1 night in Jan 2024
Response from Vilis on 5 Feb 2024
Thank you Joan for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our service, cleanliness, staff and room. We hope to see you again in future and have a blessed day.

8/10 Good

Johnnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, the price was reasonable, clean, had a good breakfast. Will stay here again in the future.
Stayed 2 nights in Jan 2024
Response from Vilis on 30 Jan 2024
Thank you Johnnie for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback and comments regarding our breakfast, room, staff and cleanliness. We hope to see you again in future and have a blessed day.

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
With crackheads staying there and making ill-advised complaints, this place is NOT where you want to stay. The towels were clean and housekeeping is ok, but my overall experience was the worse. I even got banned because of a welfare check (due to me quarantining because of the flu), because the crackhead next door told the that my family was knocking too loudly on MY door. Need i remind you all that it was 11am.
Stayed 1 night in Jan 2024
Response from Vilis on 16 Jan 2024
Thank you for staying with us. You told office that you work for them, now they are your family. They where also knocking on the door night before and and early in morning. It easy for you to say because things don't go your way and you want to blame hotel. You and your guest were disturbing other guest it ok. Also you checked out and made another reservation, so if crackhead stay at our hotel why you be back. Thank you again

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Vilis on 15 Jan 2024
Thank you Leticia for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our hotel. Hope to see you again in future and have a blessed day.

10/10 Excellent

Jaden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay!
I stay at mutilple hotels throughout the week so I have a pretty great base for juxtaposition. I was impressed with this location. I've stayed a few Days Inn locations and this one is by far the best ever. The room was very clean and only had a few cosmetic issues but that didn't detract from my comfort. The bed was freaking amazing and I fell asleep very quickly and soundly. The breakfast area was very well maintained, bright and vibrant. The food was definitely on point and above expectations. The staff were very hospitable and I got to witness their concern for the safety for their patrons. A woman was essentially camping out in the parking lot high or drunk and the staff worked as a team to get the proper protocols met not only for the customers as well as showed compassion for her as I overheard them concerned for her well being and the steps that they could take to get her help. I highly recommend this place and would most assuredly stay there again.
Stayed 1 night in Jan 2024
Response from Vilis on 9 Jan 2024
Thank you Jaden for staying with us. We are glad that your stay was comfortable as you expected. We appreciate your honest feedback regarding our hotel, staff and cleanliness. Also appreciate your comments regarding our breakfast and staff. We hope to see you again in future and have a blessed day.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vilis on 10 Jan 2024
Thank you Julie for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate great review toward our hotel and hope to see you again in future.

10/10 Excellent

DEBRA

Stayed 1 night in Dec 2023
Response from Vilis on 9 Jan 2024
Thank you Debra for staying with us. We appreciate your feedback toward our hotel. We are glad that your stay was as comfortable as you expected. We hope to see you again in future and have a blessed day.

10/10 Excellent

Glenda

Stayed 1 night in Dec 2023
Response from Vilis on 31 Dec 2023
Thank you Glenda for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our service, cleanliness and room. We hope to see you again in future and have a blessed day.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well kept clean and quiet.
Stayed 1 night in Dec 2023
Response from Vilis on 26 Dec 2023
Thank you Susan for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback toward our hotel and hope to see you again in future. Once again we thank you and have a blessed day.

6/10 Okay

EMMANUEL

Liked: Cleanliness, room comfort
We needed a place to rest for 8 hours. Days Inn was right on price, easy location and a pretty decent hotel. The breakfast was very good and the few staff we encountered were warm and friendly.
Stayed 1 night in Dec 2023
Response from Vilis on 22 Dec 2023
Thank you Emmanuel for staying with us. We are glad that your stay was comfortable as you expected. We appreciate your honest comments regarding our hotel, staff, cleanliness, room and breakfast. We hope.to see you again in future and have a blessed day.

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Vilis on 22 Dec 2023
Thank you Leticia for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our hotel and hope to see you again in future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms
The rooms were clean. There was some work being done on the steps, so it was kinda hazardous. They have a coffee pot in the room but do not leave water bottles most places I’ve stayed or leave you at least 2 to 3. The rooms in the front are a bit noisy because of the Main Street. Otherwise everything was good.
Stayed 3 nights in Dec 2023
Response from Vilis on 16 Dec 2023
Tha k you for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our hotel. We hope to see you again in future and have a blessed day.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Vilis on 16 Dec 2023
Tha k you Jeremy for staying with us. We are glad that your stay was as comfortable as you expected. We hope to see you again in future and have a blessed day.

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, room clean and not dated, breakfast was good. Thank you
Stayed 1 night in Dec 2023
Response from Vilis on 16 Dec 2023
Thank you Jayne for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate appreciate your honest feedback regarding our cleanliness, room, breakfast. We hope to see you again in future and have a blessed day.

8/10 Good

Chris Janflone

Stayed 2 nights in Dec 2023
Response from Vilis on 12 Dec 2023
Thank Chris for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback and great review. We hope to see you again in future and have a blessed day.

8/10 Good

Muhammad

Business traveller
Liked: Staff & service
Disliked: Amenities
It is a cheap hotel, you get what you pay for
Stayed 1 night in Dec 2023
Response from Vilis on 11 Dec 2023
Thank you Muhammad for staying with us. We appreciate your feedback toward our hotel.

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Vilis on 11 Dec 2023
Thank you Leticia for staying with us. We are glad that your stay was as comfortable as you expected.

10/10 Excellent

jeremy

Stayed 3 nights in Dec 2023
Response from Vilis on 11 Dec 2023
Thank you Jeremy for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate great review toward our hotel and hope to see you again in future. Once again we thank you and have a blessed day.

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Vilis on 9 Dec 2023
Thank you Richard for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback hotel and hope to see you again in future. Once again we thank you and have a blessed day.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nice and helpful staff and I appreciated the breakfast. Room was cozy and clean. There are cameras outside the hotel which made me feel much safer.
Stayed 1 night in Dec 2023
Response from Vilis on 8 Dec 2023
Thank you Jennifer for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our cleanliness, staff, room and breakfast. We hope to see you again in future and have a blessed day.

6/10 Okay

Tracy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and the staff was very nice. However, both rooms that I booked smelled horrible with cigarette smoke. They allow smoking in rooms, I was not aware of this when making reservations. All of our items absorbed the smell.
Stayed 2 nights in Dec 2023
Response from Vilis on 6 Dec 2023
Thank you Tracy for staying with us. We appreciate your review. If you check your reservation, it was booked for smoking room that is reason room smell like smoke. Thank again and have a blessed day.

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Vilis on 6 Dec 2023
Thank you Paul for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate great review toward our hotel and hope to see you again in future.

8/10 Good

Markus

Liked: Cleanliness, staff & service
Classic Motel near the main street. Room was clean and good. Surroundings and Breakfast can be improved. But good solution for a nights stay.
Stayed 1 night in Nov 2023
Response from Vilis on 30 Nov 2023
Thank you Markus for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our service, cleanliness and staff. We hope to see you again in future and have a blessed day.

10/10 Excellent

Andre, BATON ROUGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Lots of parking and my room was very clean.
Stayed 2 nights in Nov 2023
Response from Vilis on 29 Nov 2023
Thank you Andre for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our service, cleanliness, staff and room. We hope to see you again in future and have a blessed day.

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place.
Stayed 4 nights in Nov 2023
Response from Vilis on 28 Nov 2023
Thank you Leticia for staying with us. We appreciate your feedback and hope to see you again in future.

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst staff and cleaning services I have ever had. Left our beds with no sheets on the beds and none in room, when asked was told I was going to be removed!!
Stayed 4 nights in Nov 2023
Response from Vilis on 28 Nov 2023
Thank you Deborah for staying with us. We apologize that our housekeeping lady forget to put sheets in your room. Reason you were ask to leave because you use foul language with our front desk agent. We realize it was our fault but there was no reason to use foul language.

6/10 Okay

Steve

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Vilis on 28 Nov 2023
Thank you steve for staying with us. We appreciate your feedback and everything was as comfortable as you expected. We hope to see you again in future.

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very convenient location, clean and friendly staff
Stayed 1 night in Nov 2023
Response from Vilis on 20 Nov 2023
Thank you Mark for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our cleanliness, staff, room and staff. We hope to see you again in future and have a blessed day.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in gal Was very helpful I was trying to change my checkout day - when I was online Expedia said to talk to hotel and hotel said to tell Expedia. She said if we checked out a day early we would get a refund from Expedia for the one day ?! I couldn’t find anywhere to write to Expedia.
Stayed 2 nights in Nov 2023
Response from Vilis on 20 Nov 2023
Thank you Dawn for staying with us. We are glad that your stay was as comfortable as you expected. We are glad that our front desk agent was helpful regarding your check out day. We have to go thru Expedia regarding the check out first or we can do it at the hotel. We hope to see you again in future and have a blessed day.

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN
Stayed 4 nights in Nov 2023
Response from Vilis on 17 Nov 2023
Thank you Samantha for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your feedback toward our cleanliness. We hope to see you again in future and have a blessed day.

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is good for a couple of nights.
Stayed 1 night in Nov 2023
Response from Vilis on 13 Nov 2023
Thank you Toni for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback regarding our hotel, it helps us improve on our services. Once again we thank you and have a blessed day.

6/10 Okay

Christen

Disliked: Staff & service
The front desk agent was very rude and disrespectful. They have no customer service.
Stayed 6 nights in Nov 2023
Response from Vilis on 13 Nov 2023
Thank you Christen for staying with us. We appreciate your feedback, it helps us improve on our service. We apologize regarding front desk agent and we will work to make it better. Once again we thank you and have a blessed day.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a great last minute stop
Stayed 1 night in Nov 2023
Response from Vilis on 13 Nov 2023
Thank you Phyllis for staying with us. We appreciate your feedback toward our hotel. We are glad that your stay was as comfortable as you expected. We hope to see you again in future and have a blessed day.

8/10 Good

Kimberley

Liked: Room comfort
Stayed 1 night in Nov 2023
Response from Vilis on 12 Nov 2023
Thank you Kimberly for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your honest feedback toward our hotel and hope to see you again in future. Once again we thank you and have a blessed day.

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vilis on 11 Nov 2023
Thank you Leticia for staying with us. We appreciate great review toward our hotel.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vilis on 9 Nov 2023
Thank you Leticia for staying with us. We are glad that your stay was as comfortable as you expected. We appreciate your being our repeat guest and hope to see you again in future.