Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from 東京

お風呂の窓からドーモが見えた

Posted 24-Aug-2015
スイートしかドーモが見えないと言われたのに、お風呂の窓からドーモが見えたときは感動しました。ドライヤーがとてもパワフルでよかった。立地はとてもよい。ドーモからもホテルが見えた。朝食はケーキが美味しかった。
4 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Very good hotel close to most historical sites

Posted 05-Aug-2015
Great stay slightly spoiled by one member of the restaurant staff who said we could not have a table for dinner even though there was a thunderstorm outside at the time. He was over ruled by another member of staff and there was in fact empty tables when we were having our meal
3 out of 5
Recommended
for Couples
by Christopher from Orange County, CA

Location! Location! Location!

Posted 05-May-2015 on Hotels
We stayed two nights. This hotel is in a perfect location for exploring the city. The rooms are very modern and clean. The service is excellent. The biggest problem with this hotel is the street noise which made it impossible to get a good night's sleep. Otherwise this is a very nice hotel with a very professional staff in a perfect location.
5 out of 5
Recommended
for Couples
by MIGUEL ANGEL from Mexico

Florencia no falla !!

Posted 02-May-2015 on Hotels
Excelente en todos los aspectos
4 out of 5
Recommended
for Business Travellers
by Rosario from Napoli

top hotel per Firenze centro

Posted 02-May-2015 on Hotels
Centralissimo, parcheggio a pagamento un po' caro. Mai fatto colazione , pertanto non posso giudicare. Camera piccola per essere una doppia, e poco luminosa.Posizione centralissima e personale molto gentile
5 out of 5
Recommended
for Families
by Catherine from East Sussex

History with luxury

Posted 25-Apr-2015 on Hotels
Delightful hotel with a wealth of history attached to it. Be sure to visit the Roman baths in the basement. The hotel has recently undergone a very stylish refurbishment & every room has its own individual character. Our suite on the fourth floor was well appointed & spotlessly clean. The only slight criticism was that there was no door to the bathroom & shower although there was an etched glass door to the lavatory & hand basins. Service was friendly & efficient. We had one dinner in the hotel restaurant which was excellent. The hotel is situated right in the heart of the city within minutes of all the major tourist attractions. I would not hesitate to recommend this hotel to anyone planning to visit beautiful Florence.
5 out of 5
Recommended
for Couples
by A verified traveller

Excellent hotel

Posted 24-Apr-2015 on Hotels
A very enjoyable stay at this hotel .
5 out of 5
Recommended
for Couples
by A verified traveller from Houston

A great experience

Posted 13-Apr-2015
Pros: Everything! Architecture, location, ambiance, decoration, staff, food, Nespresso machine in my room...
Cons: nothing... it is just perfect
Location: in the heart of Florence. Walking distance to the cathedral, Uffizi gallery, etc.
I am very busy and don't like to waste my time but I thought I had to compliment this hotel and the staff. My wife and I traveled with our daughter and we were expecting to be very tight in the room. We were given a very spacious suite with two bedrooms. The beds were great, the view was spectacular facing the cathedral. The breakfast menu was delicious. Staff was great. I will return
5 out of 5
Recommended
for Couples
by Veronica from Fort Lauderdale

Great location

Posted 19-Mar-2015 on Hotels
Amazing Hotel with a great location. Friendly staff.
5 out of 5
Recommended
for Couples
by Veronica from Fort Lauderdale

Great hotel

Posted 18-Mar-2015 on Hotels
Amazing location, super friendly staff and very confortable room. Breatice from the front desk was super helpful and cery friendly.